Bank of America Reviews in Santa Ana, CA | Glassdoor

Bank of America Santa Ana Reviews

8 reviews

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Santa Ana, CA

2.0
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
5 Ratings

8 Employee Reviews

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Pros
Cons
  • Work life balance has to be earned (in 441 reviews)

  • Upper management don't listen to those located in other cities (in 395 reviews)

More Pros and Cons

  1. "ha"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Santa Ana, CA
    Former Employee - Anonymous Employee in Santa Ana, CA

    Pros

    Good starter company and helps build work experience for growth in banking.

    Cons

    Sales goals are aggressive. Resources can be limited depending on your location.

    Advice to Management

    Provide more tools for employees to make goal. Provide better customer profiles to help offer better products.


  2. Helpful (1)

    "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Santa Ana, CA
    Former Employee - Teller in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    Bank of America is a great place to start for young individuals. Great benefits and better pay than most jobs. I enjoyed working with my team and learned and developed some good skills.

    Cons

    Cross selling and making referrals is very important. If your are not comfortable with sales its probably not the place to be working at. Also they don't let you sit down which was a bit frustrating because standing in the same spot for more than 6 hours can be pretty devastating.

    Advice to Management

    My advice to management is to stop relocating branch managers every 6 months. It messes with team moral and performance.

  3. "Loved it, until.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Santa Ana, CA
    Former Employee - Software Developer in Santa Ana, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Bank of America part-time (More than 3 years)

    Pros

    Great company encouragement, easy to move up, employees take care of each other in the banking center.

    Cons

    Didn't like them cutting me from the banking center because i was the only part-timer. Got moved to a location I didnt like..

    Advice to Management

    Keep employees where they are happy and needed, not wherever there is room.


  4. "Excellent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Santa Ana, CA
    Current Employee - Personal Banker in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great benefits, great enviroment, I got promoted right after 8 months, great pay, management always respectful.

    Cons

    2 years working for Bank of America and everything great.

    Advice to Management

    Keep getting more involve with employees.


  5. ""Fake it til you make it""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales & Service Specialist in Santa Ana, CA
    Former Employee - Sales & Service Specialist in Santa Ana, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Good benefits, easy to move up

    Cons

    Very difficult to get a bonus, unclear sales goals, unclear performance guidelines

    Advice to Management

    Offer more rewards and recognition for top performers


  6. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Santa Ana, CA
    Current Employee - Personal Banker in Santa Ana, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Building great meaningful relationships with your customers, having a positive impact on peoples lives, training, health benefits, paid vacation time.

    Cons

    Lawsuits from the Federal government, investors and customers have financially impacted the companys bottom line forcing mass layoff, reshifts in management and new strategies that negatively impact the quality of employment for employees and quality of service for the customer.

    Advice to Management

    Internal upper management decisions over the past 8 years have failed our customers, employees, investors and most importantly the public trust. Our customers should have "always" been at the center of everything we practiced. Your unrestrained eating frenzy harmed many and we have no golden parachutte


  7. "Great learning lesson."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Ana, CA
    Former Employee - Anonymous Employee in Santa Ana, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    banker's hours, sundays and holidays off.

    Cons

    pay was a bit low

  8. Helpful (2)

    "Be careful about breaks when working at Banking Centers!!! (CA)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banking Center Associate in Santa Ana, CA
    Former Employee - Banking Center Associate in Santa Ana, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    competitive pay and benefits!

    professional environment.

    good team. (at least i had one)

    Cons

    meal breaks. generally BofA is consistent in giving standard breaks but sometimes they will not allow you to take your 30 minute (lunch) break and force you to work through your lunch. while you are paid, there has to be mutual consent and this was not the case. by the way, thirty minute (lunch) breaks after six hours of work is a legal requirement in CA.

    little room for growth or development.

    more recognition for job well done.

    Advice to Management

    promote open communication!

    more professional development and opportunities to grow.


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