Bank of America Reviews in Scottsdale, AZ | Glassdoor

Bank of America Scottsdale Reviews

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Found 19 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
50%
Recommend to a Friend
73%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
9 Ratings
Pros
Cons
More Pros and Cons
  1. "Branch Systems Administrator"

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    • Senior Management
    Former Employee - Branch Systems Administrative in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America for more than 20 years

    Pros

    education, professionalism, vacation, sick pay , medical benefits everything really

    Cons

    can be a bit political, its all about who you know

  2. "Sales and Service Specialist"

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    • Senior Management
    Former Employee - Sales & Service Specialist in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 2 years

    Pros

    Great benefits, team environment, training, and onboarding fully provided.

    Cons

    Wanting too many metrics as well as providing human interaction to clients.

  3. "High Turnover"

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    • Senior Management
    Former Employee - Professional Teller in Scottsdale, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of America part-time for more than 2 years

    Pros

    Training was very in depth. I had no prior banking experience and after 3 weeks of training I felt very prepared to succeed at my job. Management was very supportive.

    Cons

    Very high turnover at both the personal banking side and the teller positions. This can be very difficult because you are then understaffed or working alongside someone with little experience. It always seemed like we were understaffed while I worked there which causes clients to have to wait in longer lines, which then sours their mood by the time they get to the teller window.

    Advice to Management

    Focus on the amazing talent that the employees are able to bring to the company, instead of viewing them simply as a number.

  4. "Weak Bank"

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    Former Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend

    I worked at Bank of America full-time for more than 20 years

    Pros

    Many of the folks I worked with were great people

    Cons

    Lack of industry experience & weak culture

  5. "Difficult to advance"

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    Current Employee - Customer Service Representative in Scottsdale, AZ

    I have been working at Bank of America full-time for more than 9 years

    Pros

    Great benefits, paid volunteer time offered per management discretion.

    Cons

    Advancement is difficult, depends on who you know. Favoritism can be an issue.

    Advice to Management

    Promote based on skills and performance, and give feedback about interviews when requested

  6. "Senior Product Consultant"

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    • Senior Management
    Current Employee - Vice President in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time for more than 9 years

    Pros

    Pay is very good, benefits are amazing thanks to being a mega-cap with pricing power, flexibility is very nice and Bank of America is staying on the forefront of 21st century trends in flex hours and remote work capabilities.

    Cons

    Bank of America is a soul-sucking, heartless corporation that treats its employees as disposable commodities that can easily be replaced at a fraction of the cost. They always talk about a culture of "pay for performance" but this is a complete lie..."pay for pulse" rules the day.

  7. "Overall very good company"

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    Current Employee - Financial Center Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America for more than 2 years

    Pros

    Great benefits, opportunity for growth, fast paced

    Cons

    Frequent management change, turnover, and/or re-alignment

  8. Helpful (1)

    "A lot of changes"

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    Current Employee - Personal Banker in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America for more than 6 years

    Pros

    Salary plus commission, easy industry

    Cons

    Increasing goals, sales pressure, too many changes

    Advice to Management

    Consistency is the key

  9. "Lead Teller"

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    • Senior Management
    Former Employee - Teller in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 2 years

    Pros

    The hours were banker hours, which was nice.

    Cons

    Company seemed to not be employee driven. Tellers were not treated well even though we dealt with 90% of the customers who walked into the branch.

  10. Helpful (1)

    "Room for growth and easy to transfer with"

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    • Senior Management
    Current Employee - Banking Center Manager II in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 2 years

    Pros

    Great social and professional groups to join, good leadership, great technology and decent compensation. They were very supportive when I had to move out of state.

    Cons

    When staffing is light it is typically hard to get support. Could use a more aggressive approach to staffing. Seems to be an area of opportunity for retail banking.

Found 19 reviews