Bank of America Reviews in Seattle, WA | Glassdoor

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Bank of America Seattle Reviews

Updated January 21, 2018
119 reviews

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Seattle, WA Area

3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
41 Ratings

119 Employee Reviews

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Pros
Cons
  • Sometimes it can be difficult work/life balance (in 476 reviews)

  • terrible upper management leads to many people leaving the company (in 410 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Seattle, WA
    Current Employee - Relationship Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Community outreach. Career growth. Many opportunities to grow in several fields. Ability to achieve commission and double your paycheck.

    Cons

    High turnover of upper management. Lots of changes, consistently. Change can be good, however, it can get frustrating at times as well.

    Advice to Management

    Invest more time in your employees, individually. There is a lot of untapped talent that goes unnoticed. Be consistent.


  2. "good to work with this company"

    StarStarStarStarStar
    Current Employee - CSR-1 in Bellevue, WA
    Current Employee - CSR-1 in Bellevue, WA

    I have been working at Bank of America full-time (Less than a year)

    Pros

    good work environment and very helpful coworkers

    Cons

    growth is very less and limited

    Advice to Management

    nothing

  3. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Seattle, WA
    Current Employee - Relationship Manager in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good benefits, no cap for incentives

    Cons

    big company, goals are generated without consideration to particular financial centers


  4. Helpful (1)

    "Great company, Management Lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Tacoma, WA
    Current Employee - Relationship Banker in Tacoma, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    The company and the benefits are absolutely amazing. The structure leading up through each role helps establish ground for the next position. Training is based well and continues throughout employment. The mobile app is the best!

    Cons

    Micromanaging from Management as well as Market Leaders ruins the experience of working at the Bank. Incentive pay is horrible for Relationship Bankers when compared to the next role of Relationship Manager.

    Advice to Management

    Micromanaging doesn’t help anyone. Especially staff.


  5. Helpful (1)

    "A good job if you don't have any goals for your life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kent, WA
    Former Employee - Customer Service Representative in Kent, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Bank of America full-time (More than a year)

    Pros

    Lots of benefits
    Company seems to care about its employees
    Consistent schedules

    Cons

    No upward mobility unless you want to dedicate 10+ years.
    Benefits don't apply to everyone (ex: they offer gender transition help but they don't offer anything for becoming a new homeowner)
    Customer Service Representatives are expected to make sales and offers, though they don't get any compensation.

    Advice to Management

    Allow customer service reps to cash in on the offers.


  6. Helpful (1)

    "Client Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Seattle, WA
    Current Employee - Customer Service Representative in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    Great co-workers, excellent benefits, good work life balance.

    Cons

    Pay can be low for the amount of stress you may go through.

    Advice to Management

    Keep up the good work


  7. "fair review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Friendly team with opportunities to grow

    Cons

    Too many processes, benefit is so so

  8. "Decent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Business Analyst in Seattle, WA
    Former Employee - Business Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Show up, do your job well and you'll be rewarded.

    Cons

    Company is to big. You name is replaced by a number and while they want work/life balance, it really isn't there.

    Advice to Management

    Be honest with yourself and what you promote.


  9. Helpful (1)

    "Pay and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Seattle, WA
    Current Employee - Financial Center Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Hiring many entry level Customer Service Representatives

    Cons

    Company only allows for a 2% increase in salary budget. So in order to get a nice raise you need to get a new job


  10. Helpful (1)

    "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Seattle, WA
    Former Employee - Bank Teller in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    Good medical benefits
    Paid federal holidays

    Cons

    No commission on sales for tellers

    Advice to Management

    Giving incentive to high performance teller would make the work place more rewarding


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