Bank of America Reviews in Seattle, WA | Glassdoor

Bank of America Seattle Reviews

Updated May 25, 2018
123 reviews

Filter

Filter

Seattle, WA Area

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
42 Ratings

123 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. Helpful (1)

    "good benefits and lots of opportunity to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Seattle, WA
    Current Employee - Customer Service Representative in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time (More than 3 years)

    Pros

    good benefits
    opportunities to grow in the company

    Cons

    sometimes gets sales pressure from managers


  2. Helpful (1)

    "Good Employees, very strict management and rules."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Banker in Seattle, WA
    Former Employee - Relationship Banker in Seattle, WA

    I worked at Bank of America full-time (Less than a year)

    Pros

    Benefits, vacation, sick days, cool place to work but very little work-life balance.

    Cons

    Low pay, overworked, micromanaged, stringent workload.

  3. Helpful (1)

    "dissapointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Teller in Arlington, WA
    Former Employee - Senior Teller in Arlington, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    benefits, hours, customers, some of the coworkers

    Cons

    the pressure to sell products like credit cards is the top priority, customer service is a distant second

    Advice to Management

    If you focus on customer service, the sales will come. Having managers stare over your shoulder to make sure you are harrassing your customer into getting something they may not need is ridiculous. Even when they say no, we're supposed to keep selling it to them, even if the line is out the door.


  4. Helpful (1)

    "good to work with this company"

    StarStarStarStarStar
    Current Employee - CSR-1 in Bellevue, WA
    Current Employee - CSR-1 in Bellevue, WA

    I have been working at Bank of America full-time (Less than a year)

    Pros

    good work environment and very helpful coworkers

    Cons

    growth is very less and limited

    Advice to Management

    nothing


  5. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Seattle, WA
    Current Employee - Relationship Manager in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good benefits, no cap for incentives

    Cons

    big company, goals are generated without consideration to particular financial centers


  6. Helpful (1)

    "Great company, Management Lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Tacoma, WA
    Current Employee - Relationship Banker in Tacoma, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    The company and the benefits are absolutely amazing. The structure leading up through each role helps establish ground for the next position. Training is based well and continues throughout employment. The mobile app is the best!

    Cons

    Micromanaging from Management as well as Market Leaders ruins the experience of working at the Bank. Incentive pay is horrible for Relationship Bankers when compared to the next role of Relationship Manager.

    Advice to Management

    Micromanaging doesn’t help anyone. Especially staff.


  7. Helpful (2)

    "A good job if you don't have any goals for your life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kent, WA
    Former Employee - Customer Service Representative in Kent, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Bank of America full-time (More than a year)

    Pros

    Lots of benefits
    Company seems to care about its employees
    Consistent schedules

    Cons

    No upward mobility unless you want to dedicate 10+ years.
    Benefits don't apply to everyone (ex: they offer gender transition help but they don't offer anything for becoming a new homeowner)
    Customer Service Representatives are expected to make sales and offers, though they don't get any compensation.

    Advice to Management

    Allow customer service reps to cash in on the offers.

  8. Helpful (2)

    "Client Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Seattle, WA
    Current Employee - Customer Service Representative in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time (More than a year)

    Pros

    Great co-workers, excellent benefits, good work life balance.

    Cons

    Pay can be low for the amount of stress you may go through.

    Advice to Management

    Keep up the good work


  9. "fair review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Friendly team with opportunities to grow

    Cons

    Too many processes, benefit is so so


  10. Helpful (1)

    "Decent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Business Analyst in Seattle, WA
    Former Employee - Business Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    Show up, do your job well and you'll be rewarded.

    Cons

    Company is to big. You name is replaced by a number and while they want work/life balance, it really isn't there.

    Advice to Management

    Be honest with yourself and what you promote.


Showing 123 of 19,411 reviews
Reset Filters