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Bank of America Senior Designer Reviews

7 reviews

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Senior Designer

3.6
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Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
1 Rating

Employee Reviews

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Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President, Process Design Consultant II in Charlotte, NC
    Former Employee - Senior Vice President, Process Design Consultant II in Charlotte, NC

    I worked at Bank of America (More than 10 years)

    Pros

    Large company, ability to move among divisions

    Cons

    Shrinking workforce over the last few years


  2. "Senior Process Design Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Process Design Manager in Prosper, TX
    Former Contractor - Senior Process Design Manager in Prosper, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank of America as a contractor (More than 10 years)

    Pros

    Good people, most had a teamwork ethic, was free to make decisions, and little supervision.

    Cons

    Constantly reorganizing, constant change (not always for the better), lack of job security, lack of a career path, no potential for advancement. Currently downsizing eliminating senior managers and replacing them with lower level contributors.

    Advice to Management

    Develop a growth plan for the company and follow it for once. It's not always about cutting costs.

  3. "Good enough given the times ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior User Experience/UI Designer in Charlotte, NC
    Former Employee - Senior User Experience/UI Designer in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America (Less than a year)

    Pros

    As a UX designer in IT compliance group I was given lots of freedom to learn new domain knowledge, iterate on designs, test them them with both IT and BA and stakeholders. The best part was the willingness of those who had domain knowledge and other IT contractors to share their knowledge and open new friendships.

    Cons

    It was a dark time for financial services (2011) ... we occupied a weird space. I also worked through another consulting/contracting agency so I cannot ascribe any of that to BoA.

    Advice to Management

    Hm.


  4. Helpful (2)

    "Good benefits, good work/life balance, schizo product strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior User Experience Designer in San Francisco, CA
    Former Employee - Senior User Experience Designer in San Francisco, CA
    Recommends
    Neutral Outlook

    I worked at Bank of America full-time (More than 5 years)

    Pros

    4 weeks paid vacation plus all bankers' holidays
    liberal work from home policies
    not overly intense productivity expectations

    Cons

    mediocrity tolerated too often
    office environment not competitive with industry
    poorly managed product strategy tended to shift priorities from quarter to quarter
    distributed teams, but lacking up-to-date collaboration tools
    risk-averse culture means little innovative thinking


  5. Helpful (1)

    "Satisfactory. Provides very good work-life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Interaction Designer in Boston, MA
    Current Employee - Senior Interaction Designer in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Dependable, good benefits, nice people.

    Cons

    Big company, too many stakeholders, mediocre processes, mediocre internal communications, very little appetite for innovation.

    Advice to Management

    Start harnessing the power of collaboration platforms to aggregate internal and cross-project communications that better mirror how people actually work.


  6. "Work life good - Leadership so-so"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Interaction Designer in San Francisco, CA
    Current Employee - Senior Interaction Designer in San Francisco, CA
    Recommends
    No opinion of CEO

    Pros

    Work - life balance is excellent. Four weeks paid vacation for the first year, excellent. Add to that the many bank holidays, plus two weeks personal/sick time, and you're pushing eight weeks off per year.

    Cons

    The glacial pace, the annual re-orgs, and level upon level of executive/managerial strata. This is no place for innovation, no place for agile work methods, and it can be hard to be recognized as a top performer.

    Advice to Management

    Have a good listen to your direct reports direct reports and give credit where it's due. Most of the ideas you're espousing today as the new direction have been championed by folks several tiers below you for years now.


  7. "I wish that the great benefits would have been enough to satisfy me."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Interaction Designer in San Francisco, CA
    Former Employee - Senior Interaction Designer in San Francisco, CA
    Approves of CEO

    Pros

    The benefits are great at Bank of America which make it harder to leave (golden handcuffs).
    There were lots of smart people working there while I was there which made it a great work environment. I really appreciated the ability to speak my mind, which I did often. I appreciate that I learned different communication training and the management skills sessions, I still use those today. Based on several associate surveys, the Bank made lots of changes to help with employee morale. The Bank is great for moms and dads, our managers were great with flexibile schedules or working remotely.

    Cons

    While I worked at Bank of America, "Six Sigma" was the process flavor of the year, and didn't apply as well to service side lines of business. Everyone in eCommerce was required to be trained as Green Belts, I wish I had that time back. The overuse of the term "delight" made me sigh regularly. Work/life balance needed to be emphasized more. The continual "on" state where email were sent at all times of the night or over the weekend, put more pressure on associates to be reponsive - by either checking email over the weekend or in the evenings. Promotions in eCommerce were harder than they should have been. The hierarchy was very heavy on managers.

    Advice to Management

    Keep encouraging associates to speak their mind.