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Bank of America Specialist Reviews

Updated February 8, 2018
959 reviews

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Specialist

3.4
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
444 Ratings

Employee Reviews

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Pros
Cons
  • Sometimes it can be difficult work/life balance (in 477 reviews)

  • terrible upper management leads to many people leaving the company (in 413 reviews)

More Pros and Cons

  1. "Senior Loan Servicing Specialist"

    StarStarStarStarStar
    Former Employee - Senior Loan Servicing Specialist in Simi Valley, CA
    Former Employee - Senior Loan Servicing Specialist in Simi Valley, CA

    I worked at Bank of America full-time (More than 10 years)

    Pros

    There is Good benefits and Perks

    Cons

    layoff when volume is low in department


  2. "Bank of America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Specialist in Dallas, TX
    Current Employee - Accounting Specialist in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Great company for growth and longivity

    Cons

    Easy place to become complacent, due to individual paced advancement .

  3. Helpful (1)

    "Benefits are okay, advancement not really possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Servicing Specialist in Thousand Oaks, CA
    Former Employee - Mortgage Servicing Specialist in Thousand Oaks, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Benefits were good, my 401k was handled well. My team was more like a family than a group of coworkers, but it wasn't always like that.

    Cons

    No real opportunity to move up unless you were connected, and even then it is tough. Pay is less than average for this position. The managers try to take care of you, but HR doesn't allow for much negotiation in regards to pay or bonuses.

    Advice to Management

    Pay your team members what they are worth, not just the bare minimum you can get away with. Fight for advancement. Work on Team building to boost worker morale.


  4. "Blinded by lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Service Specialist in Pulaski, VA
    Former Employee - Sales Service Specialist in Pulaski, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Highest paid banking jobs for most tellers and loan officers. Maintained training and held high standards. Encouraged a better class of banking, felt like old time when the ladies dresses like ladies and the men wore suits and ties. One of the first companies in the USA to recognize same sex partners who've been in a committed relationship as a dependent for benefits. No questions asked! That was one of the things about Bank of America that I was most proud of.

    Cons

    This company has no ethics and was involved in multiple lawsuits while taking one of the largest payouts from the government. We were given daily scripts as to what we could and could not say to customers. My last year employed there was actually in 2008 when the market crashed, and almost immediately all upper management was forced out. My branch VP who had been in this particular location for 25+ years was given the opportunity to quit or be forced out. It was heartbreaking. For so many of us who believed in this company to have our lively hood threatened was scary. This wasn't the company I wanted to work for, and it wasn't the company of us thought we worked for. Slowly in Southwest VA many locations shut down. For a bank who was able to say for years they made it through the great depression to have such a public fall really spoke volumes to me and all of my co-workers.

    Advice to Management

    Do not take millions of dollars a year in bonuses. You have shareholders and employees who still believe in you....don't let those left standing with you down!


  5. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bankruptcy Specialist in Fort Worth, TX
    Current Employee - Bankruptcy Specialist in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Great vacation/bank holidays and sick time. Also, the maternity leave is wonderful as they give 16 weeks. Health benefits are good.

    Cons

    Can only advance if you are seeking management position. Therefore, little room to grow. Pay is lower than other mortgage companies. The yearly pay increase is very minimal to say the least.

    Advice to Management

    Reward employees with better pay.


  6. "Cash department- hard work, fast pace, flexible, team family."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Specialist in Kennesaw, GA
    Current Employee - Accounting Specialist in Kennesaw, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Better benefits than most companies. Flexible in done departments. Cafeteria on site. Promote networking within the company. 4 months maternity leave for mother/father.

    Cons

    Not paid what other employers are paying their employees. The company puts more in to their benefits then salaries. Focus in on quantity not quality

    Advice to Management

    Appreciate your employees more with promotions that increase pay, instead of with promotion of title. Appreciate the employee who has been loyal to the company for years and not just treat as a number in a seat


  7. "Mortgage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Servicing Specialist in Addison, TX
    Former Employee - Mortgage Servicing Specialist in Addison, TX
    Recommends
    Positive Outlook

    I worked at Bank of America full-time (More than 5 years)

    Pros

    Vacation and Health Benefits and volunteer hours

    Cons

    Not enough money for the positions and micro management

  8. Helpful (1)

    "Very detail oriented job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Administrating Specialist in Charlotte, NC
    Current Employee - Loan Administrating Specialist in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Flexible hours working
    Benefits
    Provided with computer and supplies
    Very good with bring your along slowly
    Great building to work in

    Cons

    Very boring
    Unsure on how performance is measured
    No clear career path after
    No clear training program
    Some more clarity on what is expected as your progress in the position.

    Advice to Management

    Create a clear path for those who wants to move up. Create a better training program and performance clarity


  9. "Doesn't care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Digital Service Specialist in Utica, NY
    Former Employee - Senior Digital Service Specialist in Utica, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    The benefits are wonderful. Compensation is okay.

    Cons

    They honestly don't care about the employees. Getting the time off that you need is nearly impossible. Getting assistance from a manager is nearly impossible. Hardly any room for growth despite what they say. All the matters is STATS STATS STATS! Employee feedback is barely if ever implemented. In my time there we took on the role of 3 other departments without seeing a pay increase. No warning or explanation about changes they're just sprung on you. It's honestly a burn out job. Most people only put up with it because its one of the better paying jobs in the area. Also extremely difficult to get a schedule change regardless of the amount of time you've been there.


  10. "Bank of america"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Services Specialist in Las Vegas, NV
    Current Employee - Digital Services Specialist in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Only good thing about this job is benefits.

    Cons

    No empathy for employees and clear favoritism, every job has them but at bank of america it is extremely noticeable, way too much brown nosing.

    Advice to Management

    treat your employees better