Bank of America Reviews in Stamford, CT | Glassdoor

Bank of America Stamford Reviews

5 reviews

Filter

Filter

Stamford, CT

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3 Ratings

5 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Great benefits. Great flexibility if you go to college."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Stamford, CT
    Current Employee - Customer Service Representative in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great support from the leaders. They will work with your college schedule so you get time to go to study.

    Cons

    Not enough rewards for the CSR's. Everything else I would say that it's fine. You get the same benefits if you are part-time.

    Advice to Management

    Encourage people to dream big, challenge them with different tasks so people can develop other skills, and encourage them to aim for better positions within the company.


  2. "Good Pay isn't everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Stamford, CT
    Current Employee - Relationship Manager in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Compensation is Competitive, Bonuses, Vacation time.
    401K Matching Program is excellent
    Hours of Operation are perfect for families
    Customer Interaction, Building Relationships with Regulars

    Cons

    Impossible Sales Goals
    Non Stop Share Point Reporting every hour on the hour
    Condescending Conference calls twice a week
    Lack of Training

    Advice to Management

    Increasing the sales goals every quarter is unrealistic. Micro-Management will never "motivate" your team to produce. It only offers a stressful and uncomfortable work environment that the customers can sense as you pace back and forth by our desks as we try to "uncover the customer's needs". Even worse, when your Operations Manager pops her head in your office and asks (while you have someone at your desk) What do you have so far? I need to report it!

  3. Helpful (3)

    "Don't work at BOA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Stamford, CT
    Former Employee - Relationship Manager in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    NONE. Can't think of any. Don't work here

    Cons

    In sales, goals are not realistic!

    Advice to Management

    Change goals and pay structure


  4. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Benefits: Insurance, discounts, flexibility when you attend college.

    Cons

    Low-wage job, pressure to refer potential clients to the personal bankers.


  5. Helpful (1)

    "Bank of America - The Land of Opportunity?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Stamford, CT
    Current Employee - Vice President in Stamford, CT
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Upper level leadership cares and are connected more so than other large banks...

    Cons

    You are told what to say, how to say it and when to say it.... The processes in place limit your potential for bonuses. Advancement is stagnant and constant restructuring ensures you are never on truly sound ground - You may be an all star one day and an outsider the next.

    Advice to Management

    Everyone sells differently... Establish guidelines and goals and hold the employees responsible if goals are not met.... but to have a uniform script leaves the customers feeling like a number and part of a process.


Showing 5 of 17,645 reviews
Reset Filters