Bank of America Reviews in Tampa, FL | Glassdoor

Bank of America Tampa Reviews

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Found 154 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
84%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
74 Ratings
Pros
Cons
More Pros and Cons
  1. "Amazing"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Small Business Specialist in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 2 years

    Pros

    Workng with an amazing team.

    Cons

    Stressful goals, long hours in branch due to lack of staff.

    Advice to Management

    Time management

  2. Helpful (6)

    "Great Benefits, no opportunity for Growth if you are the best"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Relationship Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 4 years

    Pros

    Best Benefits 401K 6% match every pay period and 2% annual contribution 3 weeks paid vacation and 2 sick weeks Best infertility benefits - IVF (no lifetime cap), IUI - 100% paid for after deductible etc Great banking benefits - 50% more rewards on credit cards etc

    Cons

    Middle level Management is unfair and do not promote their best employees due to personal gain. Sales goals are too aggressive and the better you do with sales the higher the goals will go. Work life balance is null in sales due to always having to meet sales quotas and not being able to take time off with family as you know you have aggressive sales goals that do not go away while you are on vacation. Managers do not...

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    Advice to Management

    Allow for work life balance to retain top talent. The sales department is the revenue of the entire organization, it is only fair that they take vacation time like the rest of the company and not feel "guilty" for missing sales quotas while spending much deserved time with family. My advice would be to have sales goals that reflect how many days worked by the associate. For example if Sally is there for the entire quarter...

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  3. "Entry Level call center job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Small Business Sales Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time for more than 4 years

    Pros

    Bonuses are decent if you achieve them.

    Cons

    Policies and procedures change every other day. Your calls are heavily scrutinized. Reading a word wrong can cost you thousands of dollars and your job.

  4. Helpful (1)

    "Relationship Banker"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Phenomenal benefits Ease of mobility within company if performing well in role

    Cons

    This particular role you helm teller transactions and the duties of a Personal Banker it’s described as 50/50 but is admittedly more 70/30 this wouldn’t be an issue if you weren’t measured on performance and to sales goals on the 30%.

    Advice to Management

    Most centers don’t need more tellers, but some most definitely do, be more realistic about it, or atleast incorporate more self service options (More drive up ATM’s and ATA’s, stations where clients can sign into their own online banking to actually demonstrate problems and to assistant clients who don’t have computer access.)

  5. Helpful (1)

    "Production specialist"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Specialist in Tampa, FL
    Recommends
    No opinion of CEO

    I have been working at Bank of America full-time

    Pros

    Time off is not accrued and is given up front . 10 “sick days”

    Cons

    Bank politics, favoritism most job posted they’ve already chosen who they want

  6. "Document Review"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Document Review in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 4 years

    Pros

    Great company with TONS of benefits: Medical, Dental, Legal, Childcare reimbursement Sites all over the U.S. if you want to move around Casual Dress Code 3 weeks vacation in your first year with the option of purchasing a 4th 401k Plan with 1:1 company match up to 5% of salary, company also makes an annual contribution to your 401k. Lax attendance policy if you work in the call center/back office. Easy work if you...

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    Cons

    Local management. The Tampa, FL site leader micro manages all of her managers to the point that they complain about it. They make a practice of lowballing internal candidates moving into new positions with % salary increases rather than paying what the job should pay. For example I left Document Review with a salary of 43k- higher than most of my peers. If they were to hire someone off the street the company would pay...

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    Advice to Management

    Pay your people what they're worth.

  7. "Customer service job sucks"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Small Business Specialist in Tampa, FL

    I worked at Bank of America full-time for more than 2 years

    Pros

    Good pay Good bullet on your resume Nice co workers Nice environment Good benefits

    Cons

    -*Stressful!!! Makes you have high BP and possible heart attack -Customers can treat employees any way they feel like without recourse -Customers are very rude -Bank of America doesn't value customers that have less than 100k in the bank. - Too many Policies for employees and customers to keep up with.

    Advice to Management

    Advocate for the employee

  8. "Call Center"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 4 years

    Pros

    The Benefits are outstanding at this level.

    Cons

    Management at all levels have no real regard for this position. Have no issue in miss leading or to lie directly to you.

    Advice to Management

    Better training for all levels of supervisors. Not to address non-exempt employees as insignificant

  9. "small business credit card specialist II"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Small Business Specialist in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Bank of America full-time for more than 2 years

    Pros

    Good benefits, such as vacation time, sick time

    Cons

    You will see new people all the time (because no body like to be there) and as you have new people they don't know what they are doing, so you have to fix people's mistakes all the time. The hold time for clients is absurd (at least 30 mts) so when you get them over the phone they are extremely upset (of course). Opportunities?? puff they tell you that you will have tons of opportunities to advance but that is a lie.....

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    Advice to Management

    you don't make employees happy just because you give them candies and food. you have to listen to them and provide solutions. if everybody is telling you the same is because something is happening.

  10. Helpful (1)

    "No work/life balance"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 4 years

    Pros

    There was an elevator in the building.

    Cons

    There is no work life balance. I was told I'd be written up for wanting to go to my child's school event. The managers only listen to the sales reps and don't want to hear anything from the operations staff.

Found 154 reviews