Bank of America Reviews in United States | Glassdoor

Bank of America US Reviews

Updated September 25, 2018
10,563 reviews

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United States

3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
4,726 Ratings

10,563 Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 503 reviews)

  • "Lack of communication in upper management" (in 440 reviews)

More Pros and Cons

  1. "Working for BoA/Customer Service Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Richmond, VA
    Current Employee - Customer Service Specialist in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Fair compensation, celebrates diversity, Teamwork

    Cons

    Dealing with clients over the phone where they feel it is acceptable to verbally abuse you


  2. Helpful (190)

    "You'll need to manage your career there from day one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Technology Manager in New York, NY
    Current Employee - Vice President Technology Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Stable, depending on manager you get a lot of support. Lots of benefits and resources at the corporate level. A friendly and collaborative environment that is less cut throat and better work life balance than the rest of the street.

    Cons

    Depends on manager, too much management, a lot of things need to get done but some managers are always looking for resources to manage but won't roll up their sleeves. You don't always have a well defined career plan if your manager needs you in your current position.

    Advice to Management

    HR and senior management need direct dialogues with employees, people are too dependent on personality, opinion and advice of their direct manager who will put their personal needs over the needs of the firm.

  3. "Senior Quality Assurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Quality Assurance in Addison, TX
    Current Employee - Senior Quality Assurance in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    Great team moral and fun up beat environmental

    Cons

    Wish we could have a flexible work schedule

    Advice to Management

    To always lead by example


  4. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Charlotte, NC
    Former Employee - Relationship Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    - Amazing benefits and training program
    - Lots of room to grow

    Cons

    - Difficult to make corporate networking events with branch hours


  5. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Orange, CA
    Current Employee - Relationship Manager in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great culture always in the best interest of the. Client

    Cons

    None. Great company with great structure for success

    Advice to Management

    Continue to lead focused on the culture of doing what is best for the client.


  6. "Great place to start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Gives great opportunity to individuals who are new to the business.
    Decent Comp
    Good Benefits
    great opportunities

    Cons

    depending on department ... no work/life balance
    pay can be much better
    a lot of changes sometimes too many

    Advice to Management

    Look into developing individuals and skills more often.


  7. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Charlotte, NC
    Current Employee - Relationship Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great Benefits
    Opportunity to move up in company

    Cons

    Unrealistic sales goals
    Constant policy changes

    Advice to Management

    Take time to understand associate concerns.

  8. "Best training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Supervisor in Silver Spring, MD
    Former Employee - Teller Supervisor in Silver Spring, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than 3 years)

    Pros

    The best training place that allows you to be comfortable anywhere you go

    Cons

    I don't have any cons to share about this company

    Advice to Management

    We Had many great managers with the love to work with you to grow.


  9. "Great for What It Is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Austin, TX
    Current Employee - Relationship Banker in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Great benefits, hours, and caring coworkers.

    Cons

    Strict sales culture. Expectedly, attitude and customer tone varies between branches.


  10. "Advisor Development Program Summer Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Summer Analyst in New York, NY
    Former Intern - Summer Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America as an intern (Less than a year)

    Pros

    The people you get to work with are amazing. They all genuinely care about you and your development.

    Cons

    Lack of communication in upper management. My boss frequently was unsure of what I was supposed to be doing because the program manager was poor at communicating.


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