Bank of America Reviews in United States | Glassdoor

Bank of America US Reviews

Updated July 15, 2018
10,407 reviews

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United States

3.5
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
4,619 Ratings

10,407 Employee Reviews

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Pros
Cons
  • "Bonuses Training Work life balance" (in 492 reviews)

  • "Communication with upper management can be difficult" (in 435 reviews)

More Pros and Cons

  1. "great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in New York, NY
    Former Employee - Mortgage Loan Officer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    the benefits were top notch when I was there

    Cons

    the managers were not the best in the industry but they tried.


  2. Helpful (183)

    "You'll need to manage your career there from day one"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Technology Manager in New York, NY
    Current Employee - Vice President Technology Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Stable, depending on manager you get a lot of support. Lots of benefits and resources at the corporate level. A friendly and collaborative environment that is less cut throat and better work life balance than the rest of the street.

    Cons

    Depends on manager, too much management, a lot of things need to get done but some managers are always looking for resources to manage but won't roll up their sleeves. You don't always have a well defined career plan if your manager needs you in your current position.

    Advice to Management

    HR and senior management need direct dialogues with employees, people are too dependent on personality, opinion and advice of their direct manager who will put their personal needs over the needs of the firm.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Las Vegas, NV
    Current Employee - Client Service Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (Less than a year)

    Pros

    Great environment, values, benefits

    Cons

    There is none. You will love it.

    Advice to Management

    Keep up the good work


  4. "Testing specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Testing Specialist in Newark, DE
    Current Employee - Testing Specialist in Newark, DE
    Recommends
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great benefits, flexibility for working remotely when needed

    Cons

    Reducing workforce, increased responsibility


  5. "Creative Video Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Videographer/Editor in Los Angeles, CA
    Current Employee - Videographer/Editor in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Bank of America part-time (More than a year)

    Pros

    Great vision for the development of creativity

    Cons

    Not too much activity sometimes

    Advice to Management

    Invest more in video and promotion


  6. "Great place to work if you're relationship oriented."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Charlotte, NC
    Current Employee - Senior Manager in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    Commitment to responsible growth. Delighting customers with scale and ease of use for a variety of product.

    Cons

    Still needs work in being transparent with offering competitive pay for talent at market rate

    Advice to Management

    You have incredible talented associates here. Work harder at creating a diverse workforce at senior levels and offering competitive salaries aligned to the market.
    Avoid marginal cost mentality. You get (to keep)what you are willing to pay for.


  7. "Banking Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Approves of CEO

    I worked at Bank of America full-time (Less than a year)

    Pros

    Fun, fast paced, room to grow

    Cons

    There is no such thing as not succeeding - not hitting revenue targets WILL end your career

  8. "Sr. Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Specialist in Moosic, PA
    Current Employee - Senior Customer Service Specialist in Moosic, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    They offer a wide variety of benefits

    Cons

    Lack of Opportunity and Employees feel that their jobs are at stake

    Advice to Management

    Invest in valuing existing employees in an effort to retain highly experienced staff, as it will save money in the long-term.


  9. "Financial Center Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Financial Center Operations Manager in Charlotte, NC
    Current Employee - Financial Center Operations Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great Benefits, Products to service customers, work life balance

    Cons

    Pay could be better
    kind of hard to move to other lines of businesses


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Manager in Troy, MI
    Current Employee - Senior Client Manager in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America (More than 10 years)

    Pros

    Pay is based on performance

    Cons

    Constant changes not always good


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