Bank of America Reviews in Washington, DC | Glassdoor

Bank of America Washington DC Reviews

Updated November 7, 2017
136 reviews

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Washington, DC Area

3.0
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
49 Ratings

136 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (1)

    "Some Good, Some Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Washington, DC
    Current Employee - Relationship Manager in Washington, DC
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Good Benefits
    Hire from within
    Competitive Pay

    Cons

    Overworked

    Too many emails

    Metrics for success change constantly

    One Team meetings are the worst. Manager ask for commitment between Merrill Edge and Retail Banking Employees, which is completely illegal.

    As an Relationship Manager I answer to 3 people directly, and,1 person in directly.

    Advice to Management

    What difference does it make?


  2. "Worst Job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Laurel, MD
    Former Employee - Financial Advisor in Laurel, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Salary is the only thing that makes the job worth having but overall it’s not worth the ridiculous job expectations and terrible compliance

    Cons

    Program too young and flailing. Company has been ran through the mud so much by finra, compliance is the worst thing with this job. No oversight with managers.

    Advice to Management

    Tell the truth about all the banking when you hire outside wire house brokers

  3. "Great company to work for. But has some issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Consultant in Oxon Hill, MD
    Current Employee - Small Business Consultant in Oxon Hill, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Best technology in banking
    Great direct management (at least for me it was)
    Benefits are amazing. Take care of the employees but expect a lot

    Cons

    Lack of Staffing in the center
    Increasing sales goals
    Phone customer service is horrible
    Constant changing incentive plan
    Turn over


  4. "It's alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Waldorf, MD
    Current Employee - Client Service Representative in Waldorf, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's an ok job. You work at the bank and deal with customers. Keep an accurate count of your drawer and you're good

    Cons

    Unrealistic sales goals when you're not even a salesman . No careful thought given to new decisions or procedures. P

    Advice to Management

    Do


  5. "High Goals. Great commission structure. Must be hungry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Small Business Relationship Manager in Washington, DC
    Current Employee - Small Business Relationship Manager in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits package
    great commission plan

    Cons

    consistently raising goals
    promotions always change


  6. Helpful (1)

    "Dysfunctional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Falls Church, VA
    Current Employee - Financial Center Manager in Falls Church, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great brand name
    Competitive products
    Technology is second to none

    Cons

    Branch managers have no say in hiring and management of relationship managers and sales associates. Sales goals consists of a significant portion of performance but the sales managers keep hiring staff who are not qualified in the role.

    Advice to Management

    Other banks have tried this model only to revert to the traditional model.
    Imagine you are a managing a team of IT associates and you have no say in the hiring and management of them but your performance depends on how well the perform.
    I've seen many talented branch managers and assistant managers leave the company because they are tired of dealing with Market Sales Managers who are incompetent and manage via emails.


  7. "Financial Center Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Operations Manager in Fairfax, VA
    Current Employee - Financial Center Operations Manager in Fairfax, VA

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great benefits such as separate VAC and Sick/Personal time, 4 months of maternity and Paternity leave. Tuition and Adoption reimbursement. Located in many cities so relocation is very easy. Technology makes the job a little easier.

    Cons

    When promoted internally they tend to lowball you. Minimal staff in stores which leads to an increased workload.

  8. "Don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Bethesda, MD
    Former Employee - Personal Banker in Bethesda, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Benefits- there is decent PTO, the matching of 401K, and federal holidays

    Cons

    The job, the company, the environment

    Advice to Management

    Work more on employee development in- person. Online training is not helping many. Show clearer paths to success/growth.


  9. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Silver Spring, MD
    Former Employee - Assistant Manager in Silver Spring, MD
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    Benefits and availability of perks/deals that only employees get

    Cons

    Awful customers, awful management awful need to sell your soul

    Advice to Management

    My group was highly successful because we would go to happy hour EVERY SINGLE DAY. It helps cope with the sales stress, bad customers and regulatory pressure.


  10. "short-handed in the banking center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Washington, DC
    Former Employee - Bank Teller in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    great health benefits, nice coworkers, good manager

    Cons

    We were short-handed all the time. When I joined the bank, there were 3 tellers;then only 1.5 tellers, now there is only 1 teller left the bank. It is hard to manage clients during lunch time. Also, since Toss and Operation Managers are eliminated in the market. There is not too much move upward opportunities for tellers who are good at operation. Moreover, IT support is very limited and the technology is old.

    Advice to Management

    Ideally I would say more staff but in reality......


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