Bank of America Reviews in Washington State | Glassdoor

Bank of America Washington State Reviews

Updated October 17, 2018
151 reviews

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Washington State

3.7
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
52 Ratings

151 Employee Reviews

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Pros
Cons
  • "Work/Life balance can be overwhelming" (in 508 reviews)

  • "Lack of communication in upper management" (in 446 reviews)

More Pros and Cons

  1. "Great company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Bellevue, WA
    Former Employee - Relationship Manager in Bellevue, WA

    I worked at Bank of America full-time (Less than a year)

    Pros

    Promotions, recognitions, motivating, starting job, great customer experience, gerat benefits

    Cons

    Medium pay, strict work hours, long working day


  2. Helpful (1)

    "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Bellevue, WA
    Current Employee - Relationship Banker in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    Benefits, competitive pay, tuition reimbursement, flexible scheduling dependent upon team

    Cons

    Bureaucracy, difficult to advance even if performance allows for it

    Advice to Management

    Flesh out coordinating and span of control from market leadership level to financial center level.

  3. "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationships Manager in Seattle, WA
    Current Employee - Relationships Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    overall good benefits for a large company.

    Cons

    Very high goals and in order to receive commission must hit 100% or you receive nothing.


  4. Helpful (1)

    "good benefits and lots of opportunity to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Seattle, WA
    Current Employee - Customer Service Representative in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time (More than 3 years)

    Pros

    good benefits
    opportunities to grow in the company

    Cons

    sometimes gets sales pressure from managers


  5. Helpful (1)

    "Good Employees, very strict management and rules."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Banker in Seattle, WA
    Former Employee - Relationship Banker in Seattle, WA

    I worked at Bank of America full-time (Less than a year)

    Pros

    Benefits, vacation, sick days, cool place to work but very little work-life balance.

    Cons

    Low pay, overworked, micromanaged, stringent workload.


  6. Helpful (1)

    "dissapointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Teller in Arlington, WA
    Former Employee - Senior Teller in Arlington, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America part-time (More than a year)

    Pros

    benefits, hours, customers, some of the coworkers

    Cons

    the pressure to sell products like credit cards is the top priority, customer service is a distant second

    Advice to Management

    If you focus on customer service, the sales will come. Having managers stare over your shoulder to make sure you are harrassing your customer into getting something they may not need is ridiculous. Even when they say no, we're supposed to keep selling it to them, even if the line is out the door.


  7. Helpful (1)

    "good to work with this company"

    StarStarStarStarStar
    Current Employee - CSR-1 in Bellevue, WA
    Current Employee - CSR-1 in Bellevue, WA

    I have been working at Bank of America full-time (Less than a year)

    Pros

    good work environment and very helpful coworkers

    Cons

    growth is very less and limited

    Advice to Management

    nothing

  8. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Seattle, WA
    Current Employee - Relationship Manager in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than a year)

    Pros

    Good benefits, no cap for incentives

    Cons

    big company, goals are generated without consideration to particular financial centers


  9. Helpful (1)

    "Great company, Management Lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Tacoma, WA
    Current Employee - Relationship Banker in Tacoma, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 3 years)

    Pros

    The company and the benefits are absolutely amazing. The structure leading up through each role helps establish ground for the next position. Training is based well and continues throughout employment. The mobile app is the best!

    Cons

    Micromanaging from Management as well as Market Leaders ruins the experience of working at the Bank. Incentive pay is horrible for Relationship Bankers when compared to the next role of Relationship Manager.

    Advice to Management

    Micromanaging doesn’t help anyone. Especially staff.


  10. Helpful (2)

    "A good job if you don't have any goals for your life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kent, WA
    Former Employee - Customer Service Representative in Kent, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Bank of America full-time (More than a year)

    Pros

    Lots of benefits
    Company seems to care about its employees
    Consistent schedules

    Cons

    No upward mobility unless you want to dedicate 10+ years.
    Benefits don't apply to everyone (ex: they offer gender transition help but they don't offer anything for becoming a new homeowner)
    Customer Service Representatives are expected to make sales and offers, though they don't get any compensation.

    Advice to Management

    Allow customer service reps to cash in on the offers.


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