FilterWorcester, MA Area
I worked at Bank of America full-time (More than 5 years)
great benefits for the employees
lay offs due to automation
I have been working at Bank of America (More than a year)
they have good benefits
hard to grow or work without being micro managed
I worked at Bank of America full-time (More than a year)
Good pay, No fear of business collapse or acquisition
No Work Life Balance, Cost of Health Insurance, average retirement benefits
I worked at Bank of America (More than 3 years)
Good benefits and work experience. Great experience working in the banking industry and meeting some amazing people.
Lack of growth potential. Upper management will hold individuals back if they are succeeding in order to keep their numbers strong.
Advice to Management
work with your employees to get them on the career track that they want and not the track that management wants for them.
Free banking, close to home, good name company. I am sure working in the corporate environment would be a better experience than in the banking center.
Your work experience in a small branch office is all about the manager. Unfortunately the way consumer banking is set-up, the local managers aren't closely monitored in how they manage their staff day-to-day. As long as the branch meets it's sales goals and the audits are good there is very little scrutiny. Our branch made it's goals and did well in the audit, but had high turnover due to the manager. While the manager was experienced and very good at many things, the management style was extremely dysfuntional. I felt like I was a child living in this person's house and had to follow their rules regardless. There were never 2 sides to a situation, it was always a "my way or the highway" mentality. I had a very hard time with this, particularly with the lack of outside oversight. The manager is your real opportunity for promotion/visibility and if that relationship doesn't work you are toast. I have many friends that work in corporate jobs in the bank and love it. I am also sure other banking centers are awesome, I just didn't choose the right place for me. I would advise you interview your boss as thoroughly as possible and hope it works out!
Advice to Management
I know that HR does a lot of work in trying to determine what is happening the banking centers with 360 coaching, skip level meetings, etc. However, in my experience, employees in the branch are afraid to express their honest opinion of their manager if it isn't positive. It is too risky, not worth losing your job over. I can't tell you how many time I have heard "well you know so and so, that is just the way it is." I am just glad that I realized it is not the place for me early enough to move on.
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