Bank of America Account manager Reviews | Glassdoor

Bank of America Account Manager Reviews

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Found 46 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
99%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
17 Ratings
Pros
Cons
More Pros and Cons
  1. "Review for this bank"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America for more than a year

    Pros

    I think that is a good bank very fast service and client server i am very happy for this i recommend

    Cons

    Must more people in client server for fast service more ads in newspaper and television shows and the las tasas de interes un poco mas flexibles

  2. "Account Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Los Angeles, CA
    Recommends
    Approves of CEO

    I worked at Bank of America full-time for more than 4 years

    Pros

    Standard Operating Procedures are highly established.

    Cons

    Not much movement for career ladder

  3. "Mixed bag"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Relationship/Account Manager in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 4 years

    Pros

    Good benefits, great work with diversity, affinity and volunteer groups, outstanding mandatory training modules, decent technology initiatives, diverse and varied work assignments

    Cons

    Incentive based bonuses are not realistic, performance metrics constantly changing, unprofessional management, age discrimination, operations and compliance areas not on the same page, poor morale

    Advice to Management

    Properly train young managers on professionalism, say what you mean and mean what you say, ensure that initiatives are shared with other business units (to avoid undoing pre-set goals).

  4. "Company Review - BofA"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Dallas, TX
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America for more than 6 years

    Pros

    Great benefits - medical and dental - child adoption. Excellent communication to promote employee volunteer involvement in community activities - walking for the cure, women's issues and LGBT activities.

    Cons

    Management promotions appear to be based on who you know rather than the ability to do the work and suitability for the position. Managers quite often do not lead with transparency. Directives from senior management are often lost in translation.

  5. "Sr. Post Closing Specialist"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Simi Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 20 years

    Pros

    So far health & 401k benefits are good. I was fortunate to have a supporting manager & peers and was welcomed well after being moved to a new department. Training associates, they offer a lot of online classes to enhance your knowledge and be on the loop. We always do a weekly huddle, so communication wise between associate & management is good.

    Cons

    The only downside is once your department has able to do well they will try to move your department to out of state. Which is understanble coz cost wise they will be able to save a lot on that. You will be training people who will be replaced on your job.

    Advice to Management

    Just continue on listening & implementing the good values and please recognize more the associates who is really working hard for the good of the company.

  6. "BOA Call Center"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Account Sales and Support Manager in Greensboro, NC

    I worked at Bank of America for more than 6 years

    Pros

    great pay, great environment

    Cons

    schedule and management not very flaxable

  7. "It was alright."

    StarStarStarStarStar
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    • Culture & Values
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    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Manager II in Bellflower, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 9 years

    Pros

    The benefits package was great.

    Cons

    The administrators were not the best, when it came to treating you as person and not a number

  8. Helpful (1)

    "Since 1982..."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Account Manager in Princeton, NJ
    Recommends
    Positive Outlook

    I worked at Bank of America full-time for more than 20 years

    Pros

    This a great company, with great people, who really help people and a bank I am proud to have retired from after 32 years--working there since I graduated from college!

    Cons

    Bigger is not ALWAYS better...

    Advice to Management

    Keep up the good work!

  9. "I Would Like To Work Here, I Am Single Father & Took Classes On Accounting. Got My GED."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Lanham, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 4 years

    Pros

    The Money & Negotiating With Customers To Make Their Life Easier. There Is No Shortage Of Technology Features With Bank Of America.

    Cons

    Bank Of America Is A Large Bank With Millions Of Customers, And While Larger Banks Have A Stronger Online Presence And More Locations, The Service Is Also Less Personable

    Advice to Management

    Keep Doing Your Job

  10. "Excellent company"

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time for more than a year

    Pros

    Great company! Excellent benefits. Kind coworker and VP's

    Cons

    Need to pay to use the fitness center.

Found 46 reviews