Bank of America "work environment" Reviews | Glassdoor

Bank of America Employee Reviews about "work environment"

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Found 20265 reviews

3.6
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Rating TrendsRating Trends
67%
Recommend to a Friend
84%
Approve of CEO
Bank of America CEO Brian T. Moynihan
Brian T. Moynihan
8421 Ratings
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Reviews about "work environment"

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  1. Helpful (10)

    "Client service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Bank of America is an amazing company that offers amazing benefits, tuition reimbursement, employee discounts, and much more! In addition, Bank of America, is one of the highest paying banks. Bank of America really cares about its employees. The morale was great and I loved my team!

    Cons

    I wasn’t a fan of customer service. This was my first customer service job, so I really struggled with this position. I had a 10 hour shift and I took back to back calls for the whole shift(I’m not exaggerating. Management monitored our phone time and would IM us if our phone line was unavailable.) We got two 15 minute breaks and an hour lunch break. It was a very stressful work environment;...

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    Advice to Management

    My managers were great! The only thing I would suggest is that Bank of America, needs to find new ways to lower the high call volume in the call centers. Customer service is a stressful job on its own, but when require your employees to take back to back phone calls for 8-10 hours, it can cause employees to feel stressed, burned out, and overwhelmed. Many of my coworkers had panic attacks and mental breakdowns because...

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    Bank of America2019-04-19
  2. "Big Bank take little Bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - GWIM Senior Operations Representative in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 2 years

    Pros

    Great benefits. great pay Great Culture Great work environment

    Cons

    Management may not always e consistent/flexible with you. Sometimes the changes you want may not be the changes you get.

    Bank of America2019-05-12
  3. "home equity processing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Closer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 9 years

    Pros

    great benefits good work environment many opportunities to grow

    Cons

    large corporation / so less of a voice to impact or improve processes

    Bank of America2019-05-06
  4. "Bank of america"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Op Specialist in Elizabeth, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America part-time for more than 2 years

    Pros

    Great work environment for the hard working

    Cons

    Hard to move up in company

    Bank of America2019-05-01
  5. "Very Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Home Services Specialist in Charlotte, NC
    Doesn't Recommend
    No opinion of CEO

    I have been working at Bank of America full-time for more than 2 years

    Pros

    Competitive pay and benefits

    Cons

    Lay offs, very stressful work environment

    Bank of America2019-04-24
  6. "BoA Batch Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Specialist in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of America full-time for more than 6 years

    Pros

    Good work environment and great co-workers

    Cons

    Work Hours, difficult to move up in organization.

    Bank of America2019-03-30
  7. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banker 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than a year

    Pros

    Great Customers, Great work environment, Mission aligned, Professional, Foundation

    Cons

    Smaller bank, Not many opportunities, Slow pace, Procedures not in place

    Bank of America2019-03-28
  8. "Good slow place to work"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Bank of America

      Pros

      Large company, definable role, good pay

      Cons

      Slow work environment, not very remote friendly

      Bank of America2019-03-21
    • "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Administrative 

      I worked at Bank of America full-time

      Pros

      Good benefits, great community, good work environment

      Cons

      there are some companies that they support that I personally don't

      Bank of America2019-03-05
    • "Business loans"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Underwriter in Richmond, VA
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Bank of America full-time for more than 20 years

      Pros

      Pay coworkers resources name recognition reputation

      Cons

      Management work environment lack of leadership

      Bank of America2019-03-12
    Found 20265 reviews