Bank of Hawaii Reviews

Updated May 3, 2021

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3.7
67%
Recommend to a Friend
98%
Approve of CEO
Bank of Hawaii Chairman, President, and CEO Peter S. Ho
Peter S. Ho
125 Ratings
Pros
  • "This company offers very good benefits(in 14 reviews)

  • "People, pay, benefits, and work environment(in 13 reviews)

  • Cons
  • "Low pay but on par with other banks in Hawaii(in 22 reviews)

  • "Long hours, more likely to be understaffed and overworked than not(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years

      Great proving ground.

      Apr 13, 2021 - Marketing Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Conservative, well thought out company with a CEO who understands people.

      Cons

      Middle leadership is rooted in traditional and outdated managerial styles.

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    2. 2.0
      Former Employee, more than 1 year

      Poor management and lack of accommodations for those with disabilities.

      Mar 22, 2021 - Customer Service Representative in Kapolei, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay, good benefits, good parking, cafeteria upstairs, good amount of vacation time, holidays are fun, casual attire, get your own cubicle, not directly customer facing, comfortable office setting.

      Cons

      Management and others in leadership roles are inconsistent with what the rules are and what rules should be followed. There is a lot of miscommunication between managers and supervisors. The “Family” vibe they try to portray to you in training quickly fades as you move onto the floor and start taking calls. Unfortunately, it’s not uncommon to hear members of the staff that are in power positions discussing a coworkers poor performance on the floor amongst themselves rather than speaking privately with that employee directly. A lot of passive aggression from those in power positions and HR. The call center is usually understaffed which leads to average call wait time being high enough to anger customers before they even reach you. Due to being understaffed management often prefers speed over quality. It’s a job that requires thick skin when dealing with customers and your own management/supervisors. If you have a disability it is unlikely accommodations will be made.

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      1 person found this review helpful
    3. 5.0
      Current Employee, less than 1 year

      A

      Apr 28, 2021 - Bank Associate in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people Lots of room for growth

      Cons

      Low pay generally Some systems outdated

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    4. 4.0
      Former Employee, less than 1 year

      Difficult

      Apr 22, 2021 - Relationship Banker in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work life balance, good if you want to move within the bank

      Cons

      advancement, pay, you are a teller and customers can be mean

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    5. 4.0
      Former Employee, more than 8 years

      Great training, lots of sales pressure

      Apr 14, 2021 - Branch Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training, competitive pricing, strong local market share

      Cons

      Too many layers of upper management, unreasonable pressure to perform.

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    6. 3.0
      Current Employee, more than 1 year

      Good pay and benefits

      Apr 29, 2021 - Applications Administrator in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They have great ideas they are implementing

      Cons

      they are a bit chaotic

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    7. 5.0
      Current Employee, less than 1 year

      Recommend

      Apr 9, 2021 - Accountant in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere to work in

      Cons

      there are no cons, I love the job

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    8. 1.0
      Former Employee, less than 1 year

      Do Not Recommend

      May 3, 2021 - Senior Credit Analyst in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None that come to mind

      Cons

      Outdated integral infrastructure, policies and procedures.

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    9. 5.0
      Current Employee, more than 8 years

      Best of the best

      Apr 1, 2021 - Risk Management in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, great leadership, great company

      Cons

      None that I can think of

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    10. 4.0
      Former Employee, more than 10 years

      Review

      Mar 14, 2021 - Analyst in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked with great employees at Bank of Hawaii.

      Cons

      There was a lot of overtime at Bank of Hawaii.

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    Viewing 1 - 10 of 219 Reviews

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