Bank of Hawaii Reviews | Glassdoor

Bank of Hawaii Reviews

Updated May 5, 2017
108 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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Bank of Hawaii Chairman, President, and CEO Peter S. Ho
Peter S. Ho
65 Ratings

108 Employee Reviews

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Pros
Cons
  • Really low pay for Hawaii's cost of living; Hours make it hard for good work/life balance but it is manageable (in 19 reviews)

  • Working consistently long hours (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Love My Bank!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Honolulu, HI
    Current Employee - Assistant Branch Manager in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of Hawaii full-time (More than 3 years)

    Pros

    Awesome benefits, fair pay, fun and caring coworkers, leadership that thinks strategically and looks around corners, and a go-forward plan that ensures the sustainability of our nearly 120-year-old company.

    Cons

    Salaries appear low, but that's more the function of the market in Hawaii than the Bank holding back. Sometimes too many projects, so dilutes what are the important things and what are the nice to haves.

    Advice to Management

    Continue to focus energy on a few big wins vs. as many small wins as we can get.


  2. "Universal Banker - Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Banker in Honolulu, HI
    Former Employee - Universal Banker in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of Hawaii part-time (More than a year)

    Pros

    Great people; Great work enironment; Mandatory 5 day paid time off per year; Great benefits; Management listens to concerns of employees.

    Cons

    Really low pay for Hawaii's cost of living; Hours make it hard for good work/life balance but it is manageable.

    Advice to Management

    Increase the pay!


  3. Helpful (1)

    "Operations Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Honolulu, HI
    Current Employee - Operations Specialist in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of Hawaii full-time (More than a year)

    Pros

    Challenging work, amazing corporate culture, and you are surrounded by staff that want you to succeed and take on more responsibility.

    Cons

    wages in the back office are relatively low, promotions are rarely given, opportunities for career advancement are limited, and high turnover in many departments.

    Advice to Management

    Burnout seems to be the major cause of turnover in our department. In the past 3 years I have watched our team's most skilled and knowledgeable talent leave as they feel unappreciated or underpaid for the amount of hours we put in to work. I would hope that management can offer an increase in pay, or promote employees more frequently to retain internal talent.


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  5. Helpful (1)

    "Third Times a Charm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trust Operations Specialist in Honolulu, HI
    Current Employee - Trust Operations Specialist in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of Hawaii full-time (Less than a year)

    Pros

    1. The Training: Out of all the companies I have worked for, Bank of Hawaii provides the best training and support for their workers. From my experience, they hire based on potential and will provide all the support and tools necessary for you to succeed in whatever area you work in. The bank is also very smart in trying to keep talent within the company, Us millennials are always job hopping as a new way to get ourselves a raise or promotion but the bank will expose you to opportunities internally which will make you weigh your options before considering a job offer across the street. I really like that because it shows how much the company values you and will make an effort to motivate you to stay.

    Workplace Environment: The bank really fosters a good and fair working environment. Thats not to say all departments adhere to this but from my experience I had no problems with work place hostility in the department I work in. Everyone is so nice and warm where I work in which surprised me because previously working at a financial institution the workplace can be very toxic and hostile.

    Cons

    Not much. Maybe the pay can be a little bit higher, I shouldn't be complaining because I didn't really bargain for a decent salary but I have no regrets accepting the lower wage compared to the market that would pay more because I am happy with my job and I see value in other ways beyond my paycheck.

    Advice to Management

    It's funny that I would end up working here and liking it. I have applied to Bank of Hawaii and had interviews which all failed which made me give up hope. I was actually trying to get into First Hawaiian Bank but when I saw a new position open at Bank of Hawaii I told myself it wouldn't hurt to try again. Third time is truly a charm, I was quickly offered the position and I have no regrets accepting it.


  6. "Fiduciary Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fiduciary Administrator II in Albuquerque, NM
    Former Employee - Fiduciary Administrator II in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of Hawaii full-time (More than 3 years)

    Pros

    Great benefits, Great people, Excellent work environment

    Cons

    Salaries not on par with others in industry

    Advice to Management

    Raise salaries


  7. Helpful (3)

    "Nepotism at its finest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great location. Positive brand recognition in the region. Great co-workers. Good Benefits. We're all in the same boat (slave ship)

    Cons

    The worst case of nepotism I've ever witnessed and eventually experienced first hand.
    You don't need to be qualified for any of the positions, they will hire you for any position and overpay you and promote you just as long as you know someone who knows someone. I've seen positions "made up" for someone with no work or banking experience (fresh out of college).

    Advice to Management

    Clean house all the way up to the vice chairs


  8. "Money Money Money"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Honolulu, HI
    Former Employee - Teller in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of Hawaii full-time (More than a year)

    Pros

    Great benefits, bank events, hours, and hour lunch breaks.

    Cons

    Pay, care more about making money for the bank than there employees

    Advice to Management

    Take more care of your employees to reduce the turnover rate.


  9. "Risk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of Hawaii full-time (More than 10 years)

    Pros

    Dedicated and knowledgeable management team. Great staff with commitment.

    Cons

    Regulations continue to layer complexity.

    Advice to Management

    Keep it up.


  10. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Honolulu, HI
    Former Employee - Bank Teller in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of Hawaii part-time (Less than a year)

    Pros

    You stay in a cold a/c room
    indoor

    Cons

    Slow when no customer
    stays in one spot

    Advice to Management

    Management should be more realistic about the goal. My branch would set a goal 200% more than the old goals were and actual goals made from previous years. Which put lots of pressure on the employees. When goals are not met, they grill us that we arent trying enough.


  11. Helpful (1)

    "Opportunities for Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Honolulu, HI
    Former Employee - Project Manager in Honolulu, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    General employee health care benefits.

    Cons

    Leadership needs overhauling -- need training on how to manage and motivate people

    Advice to Management

    Assess your current management closely. It's the root of high turnover and wasted investments.


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