Bank of Ireland Reviews | Glassdoor

Bank of Ireland Reviews

Updated May 30, 2017
31 reviews

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Bank of Ireland Group Chief Executive and Director; Chief Executive, Retail Financial Services Ireland (RFSI) Richie Boucher
Richie Boucher
17 Ratings

31 Employee Reviews

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Pros
Cons
  • Limited Career Progression in some areas/ roles (in 9 reviews)

  • Sometimes decision making was slow due to internal regulations (which after 2008 is understandable) (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Proceed with caution"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Stamford, CT
    Current Employee - Director in Stamford, CT
    No opinion of CEO

    Pros

    Comprehensive Benefits and less prone to lay-offs; Work life balance respected;

    Cons

    No bonuses awarded, nationalization risk and downward pressure on compensation beyond that seen at competitors;

    Advice to Management

    Communication with employees has been poor.


  2. "Moving in the right direction (but watch who's steering the ship)."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Banking in Dublin, Co. Dublin (Ireland)
    Former Employee - Retail Banking in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I was delighted to come on board to work for Bank of Ireland. I believe the company is trying to move forward and compete and I worked with some really good people in my time there.

    Cons

    I had the misfortune of reporting directly to a person of questionable integrity and it became impossible for me to remain working there, despite the fact that I was making progress and forming good working relationships elsewhere in the company. Upline management were unsupportive, HR sympathetic but ineffective. It didn't surprise me to learn that she had left the company shortly afterwards. A damaging experience at the time but what doesn't kill you etc...

    Advice to Management

    I understand you are trying to transform but be careful about the "industry experts" (megalomaniacs) you recruit to lead this change.

  3. "Needs improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Arrears Department in Bristol, England (UK)
    Former Employee - Arrears Department in Bristol, England (UK)
    Doesn't Recommend

    Pros

    Generous holiday allowance, cycle to work scheme and other employee benefits, you are not expected to work beyond your working hours or to take your work home

    Cons

    Lack of progresssion - only able to progress if your are 'friends' with management
    Low salary and this is not reviewed in line with increased responsibilities
    Harassment is dismissed
    Not flexible with hours unless you have a children in which case they have to be
    Unconfortable working environment at time and management do not seem to do much to improve it

    Advice to Management

    Listen to staff when they have a problem and address the problem
    Reward staff that go the extra mile
    Appoint management based on skills not based on who is best friends with the current managers


  4. "How to survive in a bureaucracy..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Dublin, Co. Dublin (Ireland)
    Former Employee - Management in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bank of Ireland full-time (More than a year)

    Pros

    Excellent salaries, incredibly nice wonderful people, mainly extroverts, all really talkative, sunny and upbeat! Some really great decent managers fighting impossible battles! Some wonderfully brave and honest HR people

    Cons

    Dreadful ancient buildings! Not multicultural ,lack of divergent points of view and lack of innovation at work which although it was hugely talked about, it was neither welcomed nor encouraged in practice, somewhat stifled culture, some very big egos...let's not forget this is a bank over a hundred years old and that in spite of the recent financial meltdown they never changed the guy at the top!

    Advice to Management

    May the Good Ones raise and triumph against the Evil. Because if you don't another 2008 will come!


  5. "Grad Job - stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of Ireland (Less than a year)

    Pros

    Good team spirit, charitable focus

    Cons

    Monotonous work, no potential to advance in the bank


  6. "Mortgage Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Consultant in Bristol, England (UK)
    Current Employee - Mortgage Consultant in Bristol, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of Ireland full-time (More than a year)

    Pros

    Generous amount of annual leave.
    Opportunity to shadow other departments with a view to expanding career knowledge.
    Good salaries.

    Cons

    No internal job opportunities.
    Poor organisation.
    Quite a high blame culture.
    Uninspiring managers.

    Advice to Management

    Focus more on being team leaders and managers rather than just 'people in charge of other people.' Be more personable.


  7. "No reward , no room for progression"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Bank of Ireland full-time

    Pros

    Good canteen, Bank pays for QFA's, Staff FX rates

    Cons

    Lack of opportunities to develop your career.
    Low salary
    In some departments harassment is allowed

    Advice to Management

    Reward staff for working hard
    Treat your staff better

  8. "Good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of Ireland full-time

    Pros

    Good place to start some opportunities to move up and get new experiences. Most people you work with a nice

    Cons

    Too much of a focus on statistics, call handling times, adherence etc.Management focus too much on this. Wages are very low.

    Advice to Management

    Listen to your staff. Make changes when necessary. It seems like we always brought up the same issues in team meetings but nothing was ever done to improve certain situations


  9. Helpful (3)

    "Good place to start but you want to be leaving after 2 to 3 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Markets in Dublin, Co. Dublin (Ireland)
    Current Employee - Global Markets in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bank of Ireland full-time (More than 10 years)

    Pros

    Very good canteen which emphasises healthy options.
    Company places great value on raising money for charity and taking care of personal fitness.
    Good benefits: health, pension, club sub.
    Probably a good place to be if you are in your late 40s onwards and have been working there for 15-20 years.
    They have good initiatives to build a sense of community between the different departments.
    Good company if you are into sports, they have a lot going on.
    Strong balance sheet and blue chip customers.

    Cons

    IT hardware is about 15 years out of date and group wide internet connection goes down several times a week on average, affecting applications.
    Most staff using Windows Vista or older, Office 2007 or 2010. Some proprietary software is from the 90s.
    Have stopped paying educational bursaries to staff, which is a big concern for new grads.
    No bonuses since 2011.
    Salaries more or less moving up in tiny increments.
    Plenty of promotions for senior people, very few for anyone under 35.
    Widespread sexist, racist and homophobic dialogue in the office.
    Haemorrhaging junior staff who are fed up with lack of progression.

    Advice to Management

    Keep doing what you're doing, keep getting what you're getting.


  10. "Senior Manager Level Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of Ireland full-time (Less than a year)

    Pros

    Good work/life balance, friendly culture, good office location

    Cons

    Abysmal head of level managers and overly ambitious department leaders. Short term tactical focus with limited willingness to change. Long term strategy is largely poorly thought out and typically only skin deep. Difficult/impossible partner model through Post Office. Next to no opportunity for development or career progression. High staff turnover.

    Advice to Management

    Hire new heads of


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