Bank of Ireland Reviews | Glassdoor

Bank of Ireland Reviews

Updated March 17, 2017
153 reviews

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Full-time Part-time

3.3
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Bank of Ireland Group Chief Executive and Director; Chief Executive, Retail Financial Services Ireland (RFSI) Richie Boucher
Richie Boucher
82 Ratings

153 Employee Reviews

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Pros
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More Pros and Cons

  1. "Unless the price is right, look for another bank."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager
    Current Employee - Relationship Manager
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good workers, great team environments, and hungry individuals. Good Benefits and 401k package. A lot of face time with upper management, able to voice opinion (however usually falls through the cracks).

    Cons

    The division I work for used to be very nimble, think on the fly, and have an entrepreneurial mindset. However over the last 2 years the company has literally been on hold with any strategic thinking. This organization may be a positive one in the future when it pulls its head out of the sand, however currently I would not recommend this organization to anyone unless the price was extremely right.

    Advice to Management

    Think proactively not re actively. Think about innovation to stay ahead of the curve rather than following the pack. Global expansion is key to diversification.....BOI does not think this way. Make calculated risks for future rewards (currently extreme minimum risks are taken which equals minimal gains to lower level employees).


  2. "long career, not looked after, not worth it in the end, glad to be gone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Dublin, Co. Dublin (Ireland)
    Former Employee - Relationship Manager in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Bank of Ireland full-time (More than 3 years)

    Pros

    Some good people, well known brand in Ireland, good size so there's scope to get experience in many areas

    Cons

    Bad management, little support of professional development, managers now knowing what they want, how they want to get there, but are sure it's their teams fault.

    Advice to Management

    train and support you staff, pay attention to your own goals, mission statement and values


  3. "worked for BoI for 3 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Role in Dublin, Co. Dublin (Ireland)
    Former Employee - Operations Role in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of Ireland full-time (More than 3 years)

    Pros

    none, very disappointed in work, people and organisation

    Cons

    horrible atmosphere in the department , people gossiping about everyone, no scope for development, no talent management , management had no interest in the team, discrimination on the nationality grounds, lack of imagination and innovation
    the worse place I have worked for...

    Advice to Management

    change in organisational culture, leadership,mission and vision


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  5. Helpful (2)

    "Being resilient means taking the worst form of institutional bullying and living to tell the tale about Bank of Ireland"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Department in Dublin, Co. Dublin (Ireland)
    Current Employee - IT Department in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of Ireland full-time (More than 10 years)

    Pros

    None really. Senior Executives at the Bank involved in bullying their workers out of their jobs, so that the senior mangement can earn their bonuses

    Cons

    A culture of fear as a result of the 'voluntary' parting initiative which resulted in a number of their employees being told that 'their roles were eliminated' while contractors were brought in to back fill the roles. 1.5 years later those same roles are being advertised internally and externally. Bank of Ireland has exhibited sharp practice and treated their employees with the same contempt they treat their customers with. the only thing is that the regulator and consumer associations protect the customer. who is protecting the employees?

    Advice to Management

    you know who you are. if you haven't been shamed out of it already...go no.


  6. "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    There is a Canteen on site.

    Cons

    No development of career, not very flexible to employees.


  7. "Customer Service, Banking 365"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent, Banking 365 in Kilkenny (Ireland)
    Former Employee - Customer Service Agent, Banking 365 in Kilkenny (Ireland)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of Ireland full-time (Less than a year)

    Pros

    Good people work there. It's the kind of job you leave at the door when you walk out every evening - so it's good for people looking for something they don't have to think about.

    Cons

    Very little room for advancement within the company, and not-so-great starting salary with slight increases over the years.

    Advice to Management

    Fix the revolving door of employees by offering better prospects to those coming in - room for growth, and better wages and benefits. Also, I feel as though the canteen would be better if it was operated by an independent business, rather than a huge chain. It would probably DO better too, as people would feel better spending money with them.


  8. Helpful (1)

    "Manager - Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Manager in Dublin, Co. Dublin (Ireland)
    Current Employee - Retail Manager in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    City centre location. Close to transport links. Some good colleagues. Tax saver ticket a good benefit. Not much else good to say

    Cons

    Culture of fear/mistrust. Senior managers not managed properly from above. One rule for them, another for everyone else. Lack of 'real' leaders. New reward framework has been badly communicated and is seen as tool to underpay people.

    Advice to Management

    Introduce 360 degree feedback as some managers, particularly senior managers, have very poor leadership skill/ management skills. Lack of inspiring leaders


  9. Helpful (3)

    "BOI is an organisation in terminal decline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Administrator in Dublin, Co. Dublin (Ireland)
    Former Employee - Financial Administrator in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of Ireland full-time (More than 5 years)

    Pros

    Majority of colleagues are lovely people. Solid 9 to 5 working hours. Good canteen. Strong experience for your CV if you are a recent entrant or graduate.

    Cons

    Where to start... obsessed cost-cutting culture. Everything is run on the cheap as possible. Total disorganisation at every level in the bank. Customer service non-existent. Cornercutting on service, compliance and risk pervasive. IT is in the stone age, creeking and run by India. Outsourcing functions causing more work and costing more money. Increasing micromanagement. Political culture institutionalized at all levels. Majority of management are underhand and have no people skills. Career progression is limited. Promotions and secret salary increases regularly given to friends and relatives of management. Best workers applying for voluntary redundancy. Ridiculous new salary structure introduced with the agreement of the union eliminating scales, increments and limiting future pay increases providing no incentive to performing staff. Two-tier workforce with recent entrants on entry level salaries doing more skilled and responsible work than many staff with 20+ years service on double the salary. Contact staff under constant threat of the axe as obtaining permanency is a lottery. Ageing bank with degree educated young staff driven out due to endless short term contracts and better salaries/prospects/cultures elsewhere. Declining morale throughout the bank.

    Advice to Management

    Resign.


  10. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dublin, Co. Dublin (Ireland)
    Current Employee - Manager in Dublin, Co. Dublin (Ireland)

    I have been working at Bank of Ireland full-time (More than 5 years)

    Pros

    It's easy to know more than your line manager!

    Cons

    Horrible working environment, rife with incompetent senior managers.

    Advice to Management

    listen to staff and quit bully tactics!


  11. Helpful (4)

    "Financial Accountant Role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Accountant in Dublin, Co. Dublin (Ireland)
    Current Employee - Financial Accountant in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of Ireland full-time (More than 3 years)

    Pros

    Most people are friendly at the office and the atmosphere used to be good! Subsidised canteen also.

    Cons

    The atmosphere in Bank of Ireland has really deteriorated in the last year. Staff turn over has been awful lately with expectations increasing all the time without people being replaced.
    Bank of Ireland look for part qualified accountants and fail to support their staff with time off for study leave or pay for tuition. The pay grades that have come in recently have encouraged more people to leave and after year end watch this space there will be a mass exodus.... Also the bank tend to reward new entrants with better pay than people who have been doing the job a while.. There really is no encouragement or motivation left in people and it has hit an alltime low.

    Advice to Management

    Come out of your bubble and start looking after your staff. Encourage and try get the spirit back and maybe pretend you care because its obvious your really don't at the moment.



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