Bank of Ireland Reviews | Glassdoor

Bank of Ireland Reviews

Updated January 21, 2018
44 reviews

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Bank of Ireland Group Chief Executive and Director; Chief Executive, Retail Financial Services Ireland (RFSI) Richie Boucher
Richie Boucher
21 Ratings

44 Employee Reviews

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Pros
  • Flexible with a work life balance (in 18 reviews)

  • Good company and good people there (in 13 reviews)

Cons
  • Career progression for highly ambitious employees is slow (in 14 reviews)

  • Sometimes decision making was slow due to internal regulations (which after 2008 is understandable) (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Proceed with caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Stamford, CT
    Current Employee - Director in Stamford, CT
    No opinion of CEO

    Pros

    Comprehensive Benefits and less prone to lay-offs; Work life balance respected;

    Cons

    No bonuses awarded, nationalization risk and downward pressure on compensation beyond that seen at competitors;

    Advice to Management

    Communication with employees has been poor.


  2. Helpful (1)

    "Not challenging, below average graduate programme."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Associate
    Current Employee - Management Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of Ireland full-time (More than a year)

    Pros

    Non-stressful working environment & the bank pays for a diploma.

    Cons

    The work given is not challenging enough. Most graduates are stuck doing basic admin work while holding a "fancy title". HR is very unresponsive and management don't follow up. You will be stuck days without anything to do.

    Advice to Management

    Give more feedback & ownership to work.

  3. "Entry level is where you'll stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Welcome Advisor in Galway (Ireland)
    Former Employee - Welcome Advisor in Galway (Ireland)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of Ireland (More than 3 years)

    Pros

    nice hours and don't take your work home with you

    Cons

    you won't progress from entry level, only above entry level progress


  4. Helpful (1)

    "Legal, ASU, Dublin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal in Dublin, Co. Dublin (Ireland)
    Current Employee - Legal in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of Ireland full-time (More than 3 years)

    Pros

    Some very nice , collaborative people interested in doing a good job. Senior Management is admirable and has good intentions and staff members range in age

    Cons

    Middle management is not sufficiently monitored. Managers sitting doing little or nothing all day, openly while teams are understaffed with high Volumes of work. Review grades are dependent on how much your manager likes you instead of how good a job you are doing. Middle management is allowed to apply its own rules irrespective of open and flexible policies in the unit overall.

    Advice to Management

    Senior management needs to link in directly with team members where it is apparent middle management is not performing. Assess and evaluate contribution of individuals and compensate appropriately. High turnover of staff is a key sign and instead of being ignored should be investigated


  5. Helpful (2)

    "Poor management in my dept & little support provided"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kilkenny (Ireland)
    Former Employee - Customer Service Representative in Kilkenny (Ireland)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of Ireland full-time (Less than a year)

    Pros

    Nice canteen in kilkenny site, friendly coworkers, social life promoted on site, good security, allowed to read/play games when floor is quiet

    Cons

    Massive segregation between different departments, snobbery from higher departments and managers, break times/ roster very poor, computer systems very outdated, technical issues on computers commonplace, little support provided when you get a bad call and you're upset, senior managers don't make any effort to get to know you or ask how you're doing

    Advice to Management

    Look after your staff well, and the customer experience will improve. We came over from hcl on existing t&c, and getting a BOI contract took months of false promises and brushing off. Other depts looked down on us and made snarky remarks. Managers from other depts who were not qualified/experienced in our dept were assigned to monitor us and created very impractical systems of working.


  6. Helpful (2)

    "Bank of Ireland Management Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Associate in Dublin, Co. Dublin (Ireland)
    Former Employee - Management Associate in Dublin, Co. Dublin (Ireland)

    I worked at Bank of Ireland full-time (More than a year)

    Pros

    Graduate level employment - Straight out of university - experience not required - some overtime - some expenses covered

    Cons

    Poor management structures - poor IT systems - promotion streams overly complicated - middle management very inefficient - generally extremely boring.


  7. Helpful (1)

    "Learn new skills in an environment of constant change and outside regulatory inspection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)

    I have been working at Bank of Ireland full-time (More than 10 years)

    Pros

    -You can learn a lot due to the diverse nature of the business and the opportunity to move around internally.
    -In the past have supported learning and development
    -Bank has introduced a Career and Reward Framework(but not fully embedded)

    Cons

    -Pay and other benefit (such as learning and development) are under pressure in order to help reduce cost/income ratios.
    -Due to the environment of constant change and inspection some roles can be very pressurised.
    -Seems to be more opportunities for those coming from outside.
    -Once in, Pay and benefit increases tend be limited, even when moving up grades, so make sure your happy with your starting salary.

    Advice to Management

    Treat long-standing staff with the experience and maturity to help deliver in the current environment.experience better. Including opportunities for career advancement. Live up to the Career and Reward framework, especially when staff are changing roles.

  8. "Bristol Arrears in the red!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Bristol, England (UK)
    Current Employee - Operations Manager in Bristol, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of Ireland full-time (Less than a year)

    Pros

    Temple meads location is great and offices are well equipped. Good remuneration and package.

    Cons

    Very weak/poor head of business and management team with genuine lack of basic leadership competence.

    Advice to Management

    leadership by example and requirement to learn about operational management is a must. Lots of mates but few business minds including head of business.


  9. Helpful (1)

    "Tiring and Tedious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Fraud Analyst in Dublin, Co. Dublin (Ireland)
    Former Contractor - Fraud Analyst in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of Ireland as a contractor (More than a year)

    Pros

    Irregular hours. It was shift work, and one was assigned to a specific shift. However, they were liniment in letting people exchange. Shifts were from 7am-3pm, 3pm-11pm and 11pm to 7am. For anyone who wasn't interested in 9-5, it was good. No traffic, and usually no matter what shift you were on you could attend services and businesses that opened 9-5pm. It was also easy to swap with another individual as opposed to requesting holiday.

    Cons

    Work environment was terrible. Felt as though was in primary school. Management was not friendly to staff. Work was tedious and there was constant pressure to meet unrealistic targets and even when targets were met, management were not always satisfied.

    Advice to Management

    Treat staff like people and not children.


  10. "accountant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of Ireland full-time

    Pros

    verry little comes to mind

    Cons

    Under the renegotiated package pre 2013 staff get more holidays per annum and more pay than post 2013 staff despite carrying out the same duties.Poor canteen


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