Bank of Ireland Reviews | Glassdoor

Bank of Ireland Reviews

Updated September 20, 2017
197 reviews

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3.1
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Approve of CEO
Bank of Ireland Group Chief Executive and Director; Chief Executive, Retail Financial Services Ireland (RFSI) Richie Boucher
Richie Boucher
108 Ratings

197 Employee Reviews

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Pros
Cons
  • Career progression for highly ambitious employees is slow (in 10 reviews)

  • Sometimes decision making was slow due to internal regulations (which after 2008 is understandable) (in 6 reviews)

More Pros and Cons

  1. "Good company with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Relationship Manager in London, England (UK)
    Former Employee - Senior Relationship Manager in London, England (UK)
    Approves of CEO

    I worked at Bank of Ireland full-time (More than 3 years)

    Pros

    The culture & the employees

    Cons

    Need to see more women progress through the ranks

    Advice to Management

    Staff are very committed and need to retain experienced staff and provide career progress


  2. "Treat staff badly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Branch Associate in Dublin, Co. Dublin (Ireland)
    Former Employee - Retail Branch Associate in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of Ireland full-time (More than a year)

    Pros

    Some of the staff are lovely
    Discounts of FX and better rates on their own products

    Cons

    They don't treat their branch staff well at all
    Management look down at you
    Training is sublime
    Make you do the exams and pay for them yourself if under 2 years at the company
    Not as innovative as marketing would make you believe
    Staff at same levels get paid differing amounts despite doing less work than counterparts

    Advice to Management

    Treat your staff better or watch them walk like I did

  3. "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage & Collections Agent in Dublin, Co. Dublin (Ireland)
    Former Employee - Mortgage & Collections Agent in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of Ireland full-time (More than a year)

    Pros

    Great salary, great work ethic, respectful

    Cons

    Based in Dublin , tough commute from Athlone

    Advice to Management

    More flexible hours to assist people commuting from Midlands and outside Dublin, even a 9.30am start or 10am would make a huge difference to someones life. Loved the job, hated the commute, in the end had to give up as permanently exhausted.


  4. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Recommends
    Approves of CEO

    I worked at Bank of Ireland full-time (More than 10 years)

    Pros

    It's a good place to work

    Cons

    Too much experience resources outsourced


  5. "26 years at BOI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Dublin, Co. Dublin (Ireland)
    Former Employee - Manager in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of Ireland full-time (More than 10 years)

    Pros

    Good training and working with experienced managers

    Cons

    Micro management and a lack of resources

    Advice to Management

    Look after staff morale and try and reconnect with the customers


  6. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dublin, Co. Dublin (Ireland)
    Current Employee - Manager in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of Ireland full-time (More than 10 years)

    Pros

    job satisfaction, educational support, colleagues,

    Cons

    undergoing massive change and uncertainty

    Advice to Management

    many experienced staff are starting to feel uncertain of their future


  7. Helpful (1)

    "Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Professional in Bristol, England (UK)
    Current Employee - Mortgage Professional in Bristol, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of Ireland full-time (More than 3 years)

    Pros

    A changing room downstairs, space for bikes and a good central location.
    To be fair, the place provides a poor work environment and a culture from the 70s

    Cons

    Culture:
    - managers are given allocated parking and offices. A nice perk, but symbolic of its culture and modern companies arent like this. Its 2017 and most places are open plan and value equality.
    - all information has to be passed through a manager, reprimands for talking directly to each other (you have to work there to realise what this means)
    - often called to meetings over human traits. Its overbearing.
    - poor pay for the job it is.
    - judged and assessed on personalities rather than performance and capability. Sadly, they think they are being 'tactical' but the result is to lose the wrong people.
    The list goes on!

    Advice to Management

    I have no advice because its hard to fix a toxic culture.

  8. "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrator in Dublin, Co. Dublin (Ireland)
    Current Employee - Administrator in Dublin, Co. Dublin (Ireland)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of Ireland full-time (More than 10 years)

    Pros

    Permanent Job and I have a pension which the Bank also pays into.

    Cons

    Depending on the area you work they may be lack of training and career progression.


  9. "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dublin, Co. Dublin (Ireland)
    Former Employee - Customer Service Representative in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook

    I worked at Bank of Ireland full-time (More than 3 years)

    Pros

    Pay for Exams and and encourage learning

    Cons

    Outdated IT systems offer poor customer service


  10. "Care required"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of Ireland full-time (More than 5 years)

    Pros

    Good office. Canteen and good Location.

    Cons

    Lots of downsides. No bonuses. Poor culture. Bank is on the decline. No meaningful investment in years. Products are poor. Poor relationship with distribution partners. Endless tensions within management.

    Advice to Management

    Invest. Hire decent leaders. Or sell up and let another bank start afresh


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