Bank of Queensland Reviews | Glassdoor

Bank of Queensland Reviews

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Found 100 reviews

2.2
StarStarStarStarStar
Rating TrendsRating Trends
33%
Recommend to a Friend
29%
Approve of CEO
Stuart Grimshaw
42 Ratings
Pros
  • "The head office location in Brisbane is also good(in 9 reviews)

  • "Great team of coworkers , some good work/life balance as long as you have the right manager(in 7 reviews)

Cons
  • "This Bank needs a complete fresh start of senior management to cull all of the staff who are ruining this company(in 10 reviews)

  • "All in all there is so much wrong within the walls of BOQ that the best plan would be to close the doors, clean out the place and start again(in 7 reviews)

More Pros and Cons
  1. Helpful (2)

    "Personality disorder. The Bank isn't sure what it really wants to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Bank of Queensland full-time for more than 2 years

    Pros

    I worked with a very talented and dedicated team of mid level and senior managers. Most have left over the last few years to pursue career growth with other companies.

    Cons

    Franchising banks to entrepreneurs (salesmen) who don't have any legal risk is asking for an ass-backwards company! Salaries are low save for high level sales and execs. Its a regional bank that has a catchy marketing scheme that is trying to play with the big banks but isn't investing in infrastructure or people. May be a good springboard for those entering the industry with little experience who are looking for...

    Show More
    Bank of Queensland2014-07-29
  2. Helpful (1)

    "Management requires improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant Specialist in Sydney
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of Queensland full-time for more than 2 years

    Pros

    Company perks, such as nice offices and ample coffee and tea

    Cons

    Micromanagement, lack of adequate training and way behind on technology

    Advice to Management

    Improve training, provide more product incentives around banking needs

    Bank of Queensland2019-05-08
  3. "CRS"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Bank of Queensland full-time

      Pros

      Good colleagues and good service

      Cons

      very limited growth and bad back office

      Bank of Queensland2019-05-01
    • "Pretty good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Systems Analyst in Newstead, Queensland
      Recommends
      Positive Outlook

      I have been working at Bank of Queensland full-time for more than 2 years

      Pros

      Flexible workplace Customer focus Always looking for ways to do better

      Cons

      IT infrastructure is crap HR are slow to act on requests for new staff

      Advice to Management

      Need to expect more out of their IT service delivery

      Bank of Queensland2019-05-01
    • Helpful (1)

      "Ordinary bank with good salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Relationship Specialist in Brisbane
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Bank of Queensland full-time for more than 2 years

      Pros

      Great salary, good internal support from head office

      Cons

      old system and poor management

      Advice to Management

      lack of leadership and support

      Bank of Queensland2019-04-26
    • "Great place to work. Close access to a lot of executives"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Corporate Financial Analyst in Newstead, Queensland
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of Queensland full-time for more than 6 years

      Pros

      Proximity to the executive leadership.

      Cons

      Technology is behind parity with other banks.

      Advice to Management

      Pull the bandaid off and improve the technology.

      Bank of Queensland2019-04-07
    • Helpful (1)

      "Manual Bank"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Bank of Queensland full-time for more than 4 years

      Pros

      Higher pay, you would learn full knowledge of retail bank

      Cons

      Limited opportunity, poor system, no improvement

      Bank of Queensland2019-03-27
    • Helpful (1)

      "Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Bank of Queensland full-time

      Pros

      BOQ has a good work culture and provides a good balance with personal life. The head office location in Brisbane is also good.

      Cons

      The business is very behind in technology - both internally and customer facing app and internet banking. This makes the business quite inefficient.

      Advice to Management

      The bank needs to focus on providing its retail business with better technology to enable better technology experience - this will also help BOQ employees to actually want to use the bank for their personal requirements.

      Bank of Queensland2019-02-25
    • Helpful (4)

      "Terrible Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - H R Business Partner in Brisbane
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Bank of Queensland full-time for more than 4 years

      Pros

      Can't think of any really

      Cons

      Awful Exec Team -dysfunctional and awful culture

      Advice to Management

      Move on

      Bank of Queensland2019-03-27
    • Helpful (1)

      "Average"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Bank of Queensland full-time

        Pros

        If you work in an OWner managed branch.

        Cons

        Backward organisation with poor leadership, leadership make empty promises, all the processes are archaic and no one ever cares about the customer but the front line.

        Bank of Queensland2019-03-05
      Found 100 reviews