Bank of the Ozarks Reviews | Glassdoor

Bank of the Ozarks Reviews

Updated April 23, 2017
14 reviews

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2.0
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Bank of the Ozarks Chairman and CEO George G. Gleason
George G. Gleason
8 Ratings

14 Employee Reviews

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Pros
Cons
  • Poor compensation unless you're upper management (in 5 reviews)

  • Very similar to high school with gossiping and whispering about coworkers (in 3 reviews)

More Pros and Cons

  1. "Bank of the Ozarks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of the Ozarks part-time

    Pros

    Great direct supervisors
    Flexibility
    Opportunity to grow

    Cons

    Unorganized company across many departments
    Benefits are little to none
    Many employees are under skilled

    Advice to Management

    Get organized
    Provide better benefits to employees
    Rethink some practices and management over departments.


  2. "Head Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Teller
    Current Employee - Head Teller
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the Ozarks full-time (More than 3 years)

    Pros

    Currently there are no sales goals for teller/CSR, which elevates the pressure on the tellers. Fair paid holidays and vacations. Opportunity to be an universal teller who can do both teller and CSR job roles. Procedures and information are readily available when presented with a task that may be unfamiliar.

    Cons

    High turnover rates that negatively affects current staff and job efficiency. Varying management styles can be challenging to accommodate to. Policies and procedures aren't consistently followed creating confusion for staff. The "customers' are always right" despite policies and procedures. Lack of employee recognition. Job advancement is not always fair despite measurable hard work and dedication. Pay rate is median compared to local competition.

  3. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of the Ozarks full-time (Less than a year)

    Pros

    The hours are somewhat flexible. Good coworkers.

    Cons

    Communication is not very good.


  4. Helpful (2)

    "Going downhill quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Midland, NC
    Current Employee - Anonymous Employee in Midland, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of the Ozarks (More than a year)

    Pros

    light workload, good jobs if you work in real estate

    Cons

    Low pay, they don't invest in technology, poor management on the retail side


  5. Helpful (3)

    "Don't waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of the Ozarks full-time (More than 5 years)

    Pros

    Customers are great. Easy job. Benefits aren't great but could be worse. Typical benefits given, vacation, sick time, STD and LTD.

    Cons

    Local management is horrible. Only out for themselves. Nepotism is horrible and chain of command can't be bothered with the issues. Very similar to high school with gossiping and whispering about coworkers. The bank is trying to grow entirely to fast without fixing the current issues before buying more banks.

    Advice to Management

    Listening to your employees would be great. Not management. Your employees that actually do the work. Do something about reprimanding poor managers instead of turning a blind eye and letting them continue to do as they please.


  6. "CSR Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Teller in Frisco, TX
    Former Employee - Customer Service Representative Teller in Frisco, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Not the average sells environment, good hours M-F no weekends. overall friendly coworkers.

    Cons

    Micromangement at its best. no room for growth


  7. Helpful (2)

    "Low pay, high workload"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Balancing Assistant in Ozark, AR
    Former Employee - Balancing Assistant in Ozark, AR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of the Ozarks full-time (More than 3 years)

    Pros

    Your fellow co-workers are normally a joy to work with, and work is normally pretty easy.

    Cons

    Low pay, high workload, growing at too fast of a pace.

    Advice to Management

    Better training for employees, grow at a more manageable pace.

  8. Helpful (5)

    "Vice President - Leasing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President - Leasing in Little Rock, AR
    Former Employee - Vice President - Leasing in Little Rock, AR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Acquire new customers, turn non-active customers into producing customers, building a strong client base

    Cons

    No set territory so you always had to check your leads with the "keeper of the customer list". It had no confidential information which should have been easily accessible to check your leads so you did not call on existing customers as prospects. Another disadvantage was the keeper of the list did not always know how to look up customers correctly.

    Advice to Management

    You need to empower your employees so they can do their piece of the overall puzzles with less hinderence. Also, everything seemed secrectivewhich led people to lie and set other people up to take the fall and be fired when a second chance was the proper thing to do especially when I am a loyal and trustworthy person to my employer.


  9. "Love the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    People were awesome
    Flexible schedule

    Cons

    Lack of pay
    Lack of competitive benefits
    Expect way too much in small amount of time
    No incentive program

    Advice to Management

    Pay people for how hard they work.
    Suck it up and pay employees health premiums and come up with incentive plan that is how you will keep employees


  10. Helpful (2)

    "Blind sided about company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Charlotte, NC
    Current Employee - Anonymous in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of the Ozarks full-time (More than a year)

    Pros

    Monday thru Friday operations.

    Cons

    Lean staff and very underpaid for the work load. Benefits are not great. Pay is below compared to other banks.

    Advice to Management

    Hire more personnel to assist in providing efficient customer service and Teller transactions. This is a microwave society and custmers want quick quality service. Another headquarters need to be in Charlotte to assist the new banks that were bought. Branch managers should focus on new businesses and proper management rather than Teller transactions die to short staff.


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