Bank of the Ozarks Reviews | Glassdoor

Bank of the Ozarks Reviews

Updated April 25, 2017
10 reviews

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3.0
Star Star Star Star Star
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Approve of CEO
Bank of the Ozarks Chairman and CEO George G. Gleason
George G. Gleason
4 Ratings

10 Employee Reviews

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Pros
Cons
  • Poor compensation unless you're upper management (in 5 reviews)

  • Very similar to high school with gossiping and whispering about coworkers (in 3 reviews)

More Pros and Cons

  1. "CSR is responsible for for starting and maintaining customer relationships"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller/Customer Service Representative in Winder, GA
    Current Employee - Teller/Customer Service Representative in Winder, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The hours are convenient. The dress code is laid back compared to how a lot of banks are. They're always providing more training

    Cons

    Everything is done back office. There are very few things they will let you take care of yourself in the branch. Deposit operations is in NO hurry to get anything done for you.


  2. Helpful (1)

    "Loan Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Assistant in Atlanta, GA
    Former Employee - Loan Assistant in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Work Life and Holiday time off

    Cons

    There is not a lot of growth potential


  3. "Teller/CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller/Customer Service Representative in New York, NY
    Current Employee - Teller/Customer Service Representative in New York, NY
    Positive Outlook

    I have been working at Bank of the Ozarks full-time (Less than a year)

    Pros

    Hours are good. Co-Workers are great. Most customers a polite.

    Cons

    System is outdated. Pay is low. Health benefits are terrible, deductibles are WAY to high. No room for recognizable promotion or any recognition at all individually. No gradually earned pay scale being followed.

    Advice to Management

    Be more involved. Be more attentive. Build a pay scale and follow it. Build a promotion scale for all positions. Give recognition where due. Negotiate health benefits for following year better.


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  5. "csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at Bank of the Ozarks full-time

    Pros

    Great environment and people.

    Cons

    Slow to promote. They like to hire from outside of the company


  6. Helpful (4)

    "Great Front Line Staff, Not So Nice Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller/Customer Service Representative in Conway, AR
    Current Employee - Teller/Customer Service Representative in Conway, AR
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Bank of the Ozarks part-time (More than a year)

    Pros

    I enjoyed working with the front line staff. We were able to get to know many of our frequent customers and it was great being able to build those friendships.

    Cons

    Raises were minimal and bonuses were nonexistent. Management often seemed condescending and
    rude to lower level staff.

    Advice to Management

    Management should do more to foster company morale.


  7. Helpful (1)

    "Sometimes frustrating and sometimes rewarding."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller/Customer Service Representative in Russellville, AR
    Former Employee - Teller/Customer Service Representative in Russellville, AR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of the Ozarks full-time (More than 3 years)

    Pros

    Lots of training, decent 401k plan,

    Cons

    Pay is low, not much room for advancement, not much structure and every branch does different things, nothing is done the same.

    Advice to Management

    Pay more attention to the tellers. I will never understand why a teller gets paid the least. That's sad when ebanking makes more. Tellers are the bank. No tellers, no business. Focus on what's going on in the branches you already have instead of purchasing more. I worked at a branch with a horrible manager and watched them run off 8 great employees, while HR did nothing about it and they were called several times. That person is still there and just ran another employee off. Get it together. Your loosing great lifetime workers bc nobody pays attention to the branches. They are way to worried about becoming a big bank.


  8. Helpful (3)

    "Friendly People/disorganized management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of the Ozarks full-time (More than a year)

    Pros

    Friendly co workers. Friendly supervisors. Competitive pay and benefits,

    Cons

    Lack of communication. Very little training and support.

    Advice to Management

    Please train your employees better.


  9. Helpful (1)

    "Fast growing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of the Ozarks (More than 3 years)

    Pros

    Fast-paced, growing steadily and team spirit

    Cons

    Poor compensation unless you're upper management.

    Advice to Management

    Take care of the support staff, (tellers, managers, admin. assistants, etc.). They're the ones carrying the company and fulfilling your dreams. Help them, help you. Better, more competitive pay and insurance benefits.


  10. "My own opinion."

    Star Star Star Star Star
    Current Employee - Customer Service Representative/Teller
    Current Employee - Customer Service Representative/Teller

    Pros

    Friendly work enviroment, good products for customers.

    Cons

    Operating system is not user friendly.


  11. Helpful (1)

    "It was a good entry level experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Management was very willing to work with you on time off.

    Cons

    The salary was extremely low compared with industry averages.


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