Bank of the West Reviews | Glassdoor

Bank of the West Reviews

Updated July 11, 2018
809 reviews

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2.8
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Bank of the West President & CEO Nandita Bakhshi
Nandita Bakhshi
124 Ratings

809 Employee Reviews

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Pros
Cons
  • "upper management does not care about retail banking in the slightest" (in 38 reviews)

  • "Fairly intense sales goals and customer satisfaction requirements" (in 29 reviews)

More Pros and Cons

  1. "HR Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Bank of the West full-time

    Pros

    The work/life balance at Bank of the West is great!

    Cons

    The company can be a bit more competitive with their salary.

    Advice to Management

    Continue to grow the Bank and recognize your internal talent.


  2. "Good experience overall"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of the West part-time

    Pros

    You can develop great customer service and sales skills. Working as a teller can definitely help build your resume for future jobs.

    Cons

    Difficult to move up in the company.

  3. "The people and the atmosphere is amazing!"

    StarStarStarStarStar
    Current Employee - Controls and Goverence Associate in Tempe, AZ
    Current Employee - Controls and Goverence Associate in Tempe, AZ

    I have been working at Bank of the West full-time (Less than a year)

    Pros

    Endless opportunities, the bank is growing non stop.

    Cons

    Being in a position that is able to be worked remotely just like all the other FIs let their employees do so.

    Advice to Management

    None at this time, will update once more tenured.


  4. Helpful (1)

    "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of the West full-time (More than 5 years)

    Pros

    Local Utah management is great, small presence in Utah makes for a tight knit working environment.

    Cons

    Poor middle management, inexperienced credit managers, currently in hiring freeze while other banks are expanding, poor cash management product, poor cash management delivery.

    Advice to Management

    Retool your middle management.


  5. "salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of the West full-time

    Pros

    Nice people to work with. Good possibilities of promotion.

    Cons

    Company focused on sales too much.


  6. "Program Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Officer in Sacramento, CA
    Current Employee - Program Officer in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the West full-time (More than 3 years)

    Pros

    My Peers. The Diversity & Inclusion Programs.

    Cons

    Lack of communication from management, prior to enforcing decisions.


  7. Helpful (1)

    "Senior Service Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West full-time

    Pros

    Incentives, room to move up and locations all over the world to transfer to if you want.

    Cons

    Heavy work loads, high expectations, limited staffing, lots of interruptions for override approvals and repetitive meetings.

    Advice to Management

    Make sure to get the right staffing. Then everything should fall into place and things will run smoother.

  8. "Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of the West full-time

    Pros

    Decent benefits, good hours and work environment.

    Cons

    The pay is considerably lower for the amount of work and experience required compared to other banking industries.

    Advice to Management

    Need to allow and encourage employee growth.


  9. Helpful (1)

    "Failing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Bank of the West full-time

    Pros

    The work isn't particularly challenging.

    Cons

    Constantly restructuring, vision always changing. Old-fashioned, not modern.


  10. Helpful (3)

    "Salary not competitive for Omaha Cyber Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cyber Security Engineer in Omaha, NE
    Former Employee - Cyber Security Engineer in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of the West (More than 3 years)

    Pros

    Lots of holidays, flexible work schedule for some staff.

    Cons

    Salary is not competitive for cyber security professionals in Omaha which is the reason I left the bank. Far too many layers of management. The Bank is owned by the French Bank, BNPP so changes will be coming
    Salary is in broadband and the IT staff within the same band as cybersecurity is much higher

    Advice to Management

    Advice to HR is to research the market for where the hiring is needed. Realign the broadband salaries between IT and Cybersecurity


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