Bank of the West Reviews | Glassdoor

Bank of the West Reviews

Updated February 21, 2017
556 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Bank of the West Chairman & CEO J. Michael Shepherd
J. Michael Shepherd
246 Ratings

556 Employee Reviews

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Pros
  • Great work environment that offers excellent work-life balance (in 38 reviews)

  • Good Benefits, good atmosphere, work hard but play hard (in 34 reviews)

Cons
  • Upper management does not have a clue of what is going on in the company (in 24 reviews)

  • Ridiculously high sales goals with absolutely no supporting infrastucture to create time efficiency (in 18 reviews)

More Pros and Cons

  1. "Decent company going through turbulent changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Banker in San Diego, CA
    Former Employee - Universal Banker in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of the West full-time (More than a year)

    Pros

    The company has decent benefits/vacation hours considering I never worked weekends in my branch and got every federal holiday off.

    Cons

    Because the company has had a recent change in leadership there has been a large change in how this bank specifically is conducting business. Also, because of the recent fiascos with certain other banks, all banks in general are adjusting their practices. Just a very difficult time to work at this company if you dislike change.

    Advice to Management

    Don't overwork your team members. If you have a natural go-getter on your team and you overwork them, they'll end up overwhelmed and underperforming.


  2. "Grow West or leave West?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker I in Castro Valley, CA
    Current Employee - Relationship Banker I in Castro Valley, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of the West full-time (Less than a year)

    Pros

    Decent amount of health benefits which may include legal advice through an outside source.
    Great for getting trusts established for your personal benefit.

    Cons

    Sales for branches and it's staff are based upon transaction volume and not necessarily demographic. This leads to high sales goal standards which in many cases are unattainable. It also leads to unethical sales behavior because of the intense pressure to perform.

    Advice to Management

    Time to re-look the sales goals and give further consideration to demographics along with other metrics including density of banks within half mile radius, quality of customers, appraised value of homes, etc.


  3. "Bank of the West"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President Branch Manager in Wichita, KS
    Current Employee - Assistant Vice President Branch Manager in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the West full-time (More than 5 years)

    Pros

    Lots of growth opportunities, supportive management.

    Cons

    Branch staffing is low so if anyone is out gets tight.


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  5. "French San Fran Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bank of the West full-time

    Pros

    Treat customers well
    Many people care

    Cons

    Poor technology
    Lack of accountability
    Limited marketing
    Stale products


  6. "Strong customer culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology Manager in San Ramon, CA
    Current Employee - Information Technology Manager in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the West full-time (More than 5 years)

    Pros

    Collaborative, customer oriented, and new strategy is aimed at driving change for a better bank

    Cons

    There are many headwinds for regional banks.

    Advice to Management

    Keep up the change initiatives


  7. "Old style"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of the West full-time

    Pros

    Nice workplace, provide onsite food.

    Cons

    Out of date tech and skill set


  8. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of the West full-time (More than 5 years)

    Pros

    I have met some nice people working there.

    Cons

    Lack of a clear plan and strategy.

    Advice to Management

    None


  9. "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of the West full-time (More than 3 years)

    Pros

    Smaller, regional bank with easy access to management

    Cons

    problems with compliance, and credit


  10. "Credit Products Officer"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Bank of the West full-time

    Pros

    Immediate supervisors were very easy to work with and supportive.

    Cons

    Senior leadership is very much "what have you done for me lately" attitude


  11. "Good Job, tough sell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Consultant in Salt Lake City, UT
    Current Employee - Financial Services Consultant in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of the West full-time (More than 5 years)

    Pros

    Good management, relaxed atmosphere and comprehensive training. Branch traffic tends to be on the slower end, this is probably due to the smaller footprint the bank has in Utah

    Cons

    Products and services not really competitive within the banking industry, so it's easy to feel guilty selling what the customer doesn't really need



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