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Bank of the West

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Bank of the West

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Bank of the West Reviews

59% Recommend to a Friend
Bank of the West President & CEO Nandita Bakhshi
65% Approve of CEO
Recommend to a Friend
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Bank of the West President & CEO Nandita Bakhshi
Nandita Bakhshi
710 Ratings

What people are saying about Bank of the West


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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Poor management and limited perks(in 101 reviews)
  • "low pay and merit increases(in 89 reviews)
  • "managers have power trips constantly its stress put on you to make your numbers if dont you will be fired(in 66 reviews)
  • "No trainers low salary unorganized(in 43 reviews)
  • "They want you to float between branches and do a lot with no training if you are a person of color(in 42 reviews)

Ratings by Demographics

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Found 1,916 of over 2K reviews

Updated Sep 26, 2023

    1. 5.0
      Sep 26, 2023
      Former Employee, more than 8 years
      Fresno, CA
      CEO Approval
      Business Outlook


      great job, easily learning and customer


      employer could do better and be better

      1. 2.0
        Jun 29, 2023
        Online Banking Representative
        Former Employee, more than 1 year
        Omaha, NE
        CEO Approval
        Business Outlook


        The leads and t2's were all pretty chill. I miss them a lot.


        I never really knew how to do my job until people taught me over time. The training made no sense, the guy who took over my training who was also my manager basically just read the material at us, it made zero sense.... Leads would get annoyed when you called in asking about stuff since you didn't understand. You get callers who are elderly that can take an hour plus to log into an account, and they expect you to complete calls in ten minutes or less. There's no QA team, they give you a QA score but there's never any review or continuous improvement or motivation from your managers to improve you. The only time my manager ever interacted with me was to tell me I failed a QA and make me take a test, or make me do compliance work that teaches you nothing.

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      Bank of the West Reviews FAQs

      Bank of the West has an overall rating of 3.5 out of 5, based on over 2,062 reviews left anonymously by employees. 59% of employees would recommend working at Bank of the West to a friend and 43% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Bank of the West employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Bank of the West. This rating has improved by 4% over the last 12 months.

      59% of Bank of the West employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bank of the West 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Bank of the West to be work life balance, coworkers, benefits and the cons to be senior leadership, career development, management.

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Property Manager

      As a leasing agent for two years, I then worked my way to assistant manager for t 11 months. Then, to a property manager position, nine months into my new role as manager, I was terminated, with no warning, completely unexpected. How do I explain this undeserving action and embarrassment in an upcoming interview without any risk in the decision-making of my employment with the company I am interested in? I hope I am relaying this in a way that is understood.

      1 Comment

      Mobile Mortgage Specialist

      Looking to make a career change into HR. And would really like to work at Ontario Power Generation (OPG). Any insights or tips on the OPG interview process?


      Digital Communications

      I completed a writing test for a well-known agency and an curious to know what will the employer look for? I feel good about it though!


      Glassdoor has 2,062 Bank of the West reviews submitted anonymously by Bank of the West employees. Read employee reviews and ratings on Glassdoor to decide if Bank of the West is right for you.