Bank of the West Reviews

What people are saying about Bank of the West
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The people I worked with were great and they were flexible with my school schedule." (in 125 reviews)
- "managers have power trips constantly its stress put on you to make your numbers if dont you will be fired" (in 66 reviews)
- "They want you to float between branches and do a lot with no training if you are a person of color" (in 42 reviews)
Ratings by Demographics
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Found 1,916 of over 2K reviews
Updated Sep 26, 2023
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- 5.0Sep 26, 2023TellerFormer Employee, more than 8 yearsFresno, CA
Pros
great job, easily learning and customer
Cons
employer could do better and be better
- 2.0Jun 29, 2023Online Banking RepresentativeFormer Employee, more than 1 yearOmaha, NE
Pros
The leads and t2's were all pretty chill. I miss them a lot.
Cons
I never really knew how to do my job until people taught me over time. The training made no sense, the guy who took over my training who was also my manager basically just read the material at us, it made zero sense.... Leads would get annoyed when you called in asking about stuff since you didn't understand. You get callers who are elderly that can take an hour plus to log into an account, and they expect you to complete calls in ten minutes or less. There's no QA team, they give you a QA score but there's never any review or continuous improvement or motivation from your managers to improve you. The only time my manager ever interacted with me was to tell me I failed a QA and make me take a test, or make me do compliance work that teaches you nothing.
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Bank of the West Reviews FAQs
Bank of the West has an overall rating of 3.5 out of 5, based on over 2,062 reviews left anonymously by employees. 59% of employees would recommend working at Bank of the West to a friend and 43% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
59% of Bank of the West employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bank of the West 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Bank of the West to be work life balance, coworkers, benefits and the cons to be senior leadership, career development, management.