★
Bank of the West Reviews
59% Recommend to a Friend
65% Approve of CEO
Recommend to a Friend
Approve of CEO
Nandita Bakhshi
710 Ratings
Opens the Fishbowl by Glassdoor site in a new window
What people are saying about Bank of the West
Got a burning question about Bank of the West? Just ask!
On Glassdoor, you can share insights and advice anonymously with Bank of the West employees and get real answers from people on the inside.
What are your colleagues talking about?
Find your private company bowl on Community, join the hottest conversation with your colleagues anonymously.
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The people I worked with were great and they were flexible with my school schedule." (in 125 reviews)
Cons
- "managers have power trips constantly its stress put on you to make your numbers if dont you will be fired" (in 66 reviews)
- "They want you to float between branches and do a lot with no training if you are a person of color" (in 42 reviews)
Ratings by Demographics
This rating reflects the overall rating of Bank of the West and is not affected by filters.
Race / Ethnicity
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
Want more demographic options?
Filter Reviews by Topic
Remote Work
Work Life Balance
Compensation
Coworkers
Management
Benefits
Career Development
Culture
Senior Leadership
Workplace
Diversity & Inclusion
Covid 19
Clear All
Full-time, Part-time
English
Verify your email to use filters. Having problems? Resend email
Found 1,916 of over 2K reviews
Updated Sep 26, 2023
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Sep 26, 2023TellerFormer Employee, more than 8 yearsFresno, CA
Pros
great job, easily learning and customer
Cons
employer could do better and be better
- 2.0Jun 29, 2023Online Banking RepresentativeFormer Employee, more than 1 yearOmaha, NE
Pros
The leads and t2's were all pretty chill. I miss them a lot.
Cons
I never really knew how to do my job until people taught me over time. The training made no sense, the guy who took over my training who was also my manager basically just read the material at us, it made zero sense.... Leads would get annoyed when you called in asking about stuff since you didn't understand. You get callers who are elderly that can take an hour plus to log into an account, and they expect you to complete calls in ten minutes or less. There's no QA team, they give you a QA score but there's never any review or continuous improvement or motivation from your managers to improve you. The only time my manager ever interacted with me was to tell me I failed a QA and make me take a test, or make me do compliance work that teaches you nothing.
6
Join the Bank of the West team
Bank of the West Reviews FAQs
Bank of the West has an overall rating of 3.5 out of 5, based on over 2,062 reviews left anonymously by employees. 59% of employees would recommend working at Bank of the West to a friend and 43% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
59% of Bank of the West employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bank of the West 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Bank of the West to be work life balance, coworkers, benefits and the cons to be senior leadership, career development, management.
