Bank of the West Reviews | Glassdoor

Bank of the West Reviews

Updated April 23, 2017
588 reviews

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588 Employee Reviews

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Pros
Cons
  • Upper management does not have a clue of what is going on in the company (in 25 reviews)

  • All they really care about is sales goals (in 20 reviews)

More Pros and Cons

  1. "AVP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Ramon, CA
    Current Employee - Anonymous Employee in San Ramon, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Solid stable overall bank. Decent salary starting with flexability

    Cons

    Try to place product into a "box" without allowing employee to freely express their own individual thoughts.

    Advice to Management

    Allow employees to perform and utilize their strengths. Having a program to follow does not promote foundation growth.


  2. Helpful (2)

    "Wouldn't go back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in San Ramon, CA
    Former Employee - IT Manager in San Ramon, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Bank of the West full-time (More than 10 years)

    Pros

    When I started working the location to my home was perfect. Then they consolidated their back offices to one location and the commute was horrible.

    Cons

    After one of the managers gave misleading reports instead of being honest that the original plan wouldn't work, they decided to outsource a huge chunk of the IT support work anyway. They laid off nearly 30 hard working staff members, including me, and service tanked.

    Advice to Management

    Do a better job of vetting senior managers and if someone tries to tell you there's a problem you should do a better job of investigating.


  3. "Service Banker I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of the West full-time

    Pros

    Great benefit package with company, one of the best banks to work at. Focus more on the customer then on sales. Even though sales are still part of it since it is a business overall.

    Cons

    Managers didn't really want to work with my schedule or anybody else's that much.

    Advice to Management

    Work with coworkers schedules.


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  5. Helpful (1)

    "Company Heading in the Right Direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor I in Santa Rosa, CA
    Current Employee - Financial Advisor I in Santa Rosa, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of the West full-time (More than a year)

    Pros

    -Decent salary with no cap on commissions or bonuses
    -Bank Branches have referral goals to assist your practice
    -Company is investing more into technology and employee development
    -As long as you are hitting your numbers, management is very laid back
    -Very large offering list of Mutual Funds, Annuities and Insurance products
    -Bank offer Wealth Management which greatly helps close larger clients
    -Top FA's make $80-100k, then get promoted to FA 2 which gets you an extra $10-20k, then can be promoted to Wealth FA where its all commission - should make $120k minimum

    Cons

    -A LOT of paperwork
    -Compliance can make it difficult to close business
    -Current compensation plan needs work for FA position
    -Not a good starting firm for new advisors, need to be established

    Advice to Management

    Continue to invest in company technology; we are 10 years behind the curve. Compliance needs to relax - nothing unethical is being done but compliance shoots way too many things down because of silly BancWest forms.


  6. Helpful (2)

    "Banker4"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Castle Rock, CO
    Former Employee - Anonymous Employee in Castle Rock, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of the West full-time (More than 5 years)

    Pros

    Bank of the West pays well, but they do not care about their employees. They make decisions with out taking into account what the employee needs to do their job.

    Cons

    They make decisions with out taking into account what the employee needs to do their job. The upper management has take a turn for the worse.

    Advice to Management

    Just because you pay people well does not mean that you can treat them poorly. Most people value who they work for just as much as good pay.


  7. "Online Banking Rep I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of the West (More than 3 years)

    Pros

    Great benefits , great pay and a lot of Over time

    Cons

    Scheduling really sucks, can't get a day off ever nor a better schedule, stuck with late schedules "because of business needs"

    Advice to Management

    My manager is really good to try to help us all, keep it up.


  8. "11-year team member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends

    I have been working at Bank of the West full-time (More than 10 years)

    Pros

    The company culture is one of inclusion. It definitely has a family feel. The executives are on a first name basis with the team members.

    Cons

    The pay is less than market , especially if you are a long-term team member. Also, career roles tend to be centralized to the San Francisco market and there seems to be a ceiling of how far you can grow if you aren't willing to relocate.


  9. Helpful (2)

    "New CEO - Investing in infrastructure - career opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook

    I have been working at Bank of the West full-time

    Pros

    Client focused
    International opportunity - owned by progressive French company BNPP
    Supports professional growth
    New forward thinking CEO that's not afraid of making the right changes in culture and strategy to better meet the demands of clients and team members
    Hiring good talent
    Huge opportunity for growth given all the low hanging fruit!
    All businesses Beginning to work collectively - huge strategic change -from myopic silo approach - will be incredibly good for clients and team members and revenue

    Cons

    Progress being made in Neglected technology infrastructure -
    Prior leadership (before new CEO) did not work to get out in front with a new vision and business model - it's happening now
    Legacy of old boy club throughout company dying slowly but is happening
    Beginning to prioritize - versus everything is important

    Advice to Management

    Define strategy and vision and stick to it.
    Support team members in adopting and understanding it
    Tell them - honor them - bring them along
    Regarding team members;
    Empower
    Delegate
    Trust
    Hold accountable
    In so doing team members will step up and deliver and clients will feel it and bring BOW more business


  10. "Senior Service Officer II"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Tolleson, AZ
    Current Employee - Anonymous Employee in Tolleson, AZ

    I have been working at Bank of the West full-time (More than 8 years)

    Pros

    Benefits offered are very good

    Cons

    Salary is really not competitive.

    Advice to Management

    Diligence in giving good training and growth. Too little locations in phoenix market.


  11. "Turnover within the bank was awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cheyenne, WY
    Former Employee - Customer Service Representative in Cheyenne, WY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of the West full-time (Less than a year)

    Pros

    Same reason to work at any bank, federal holidays. Smaller bank, more personalized feel with customers and their accounts. The bank sponsors Cheyenne Frontier Days.

    Cons

    Turnover was really high. Management didn't value education. Very unprofessional atmosphere, the cattiness of management was surprising...the upper level management stays separated and avoids confronting it because hiring new people is harder than getting rid of bad employees.

    Advice to Management

    Hire GOOD employees, not just the first people that walk in the door, or else you'll continue to have the high turnover that has been trending.



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