Bank of the West Reviews | Glassdoor

Bank of the West Reviews

Updated September 21, 2017
673 reviews

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673 Employee Reviews

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Pros
Cons
  • Upper management that is essentially heartless to staff (in 33 reviews)

  • Sales goals are even admitted by management to be un-realistic (in 24 reviews)

More Pros and Cons

  1. Helpful (2)

    "Lead Teller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West full-time

    Pros

    Amazing hours and amazing branch manager.

    Cons

    A little cliquey but not on the teller side


  2. Helpful (3)

    "Bank of the West is s great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Los Angeles, CA
    Current Employee - Sales in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the West full-time (More than 10 years)

    Pros

    Changes they are making make sense! Banking is changing and BotW is keeping the pace. Nandita is working hard and seems to really care about the future of the bank.

    Cons

    Slight footprint will require digital expertise and we may need to be better at it. Don't eliminate long time employees. Corporate wisdom is important.

    Advice to Management

    Make digital updates and customer conveniences a priority to insure you can compete with the major banks. Stay the course! It's nice to see expenses being managed so well, but HR could have done a better job of communicating and positioning the effort to cut back.

  3. "Insurance Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bank of the West part-time (More than 8 years)

    Pros

    The coworkers were great. I got 6 weeks paid maternity leave and 6 weeks with short term disability.

    Cons

    They set unattainable goals. You will need to reach those goals in order to get a raise. The raises that you may get are so small that they don't keep up with half of inflation. You will work overtime and not be allowed to add it to the timesheet.

    Advice to Management

    Look at some long-term goals. The short-term goals that you are pursuing are killing the morale and the customers know it.


  4. "Universal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Waterford, CA
    Current Employee - Universal Banker in Waterford, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the West full-time (Less than a year)

    Pros

    Great environment, good training program, good opportunities to grow.

    Cons

    Computer training is long, and some of them are and quality.

    Advice to Management

    Please change those recorded webinars in the training program. Is hard to understand what they are saying because the quality of audio is bad.


  5. Helpful (3)

    "Bank of the West Corporate Offices, San Francisco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the West full-time (More than a year)

    Pros

    salary, benefits, potential, exposure, company, changing, resume builder, good people, great CEO, changing

    Cons

    behind the times, poor technology, poor employee retention, not progressive

    Advice to Management

    Bank of the West needs to think about employee retention. It needs to change technologically, both externally and internally in order to keep up with the times.


  6. Helpful (6)

    "Senior Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the West full-time (More than 5 years)

    Pros

    Undergoing lots of changes - CEO is at the forefront leading by example and sets the tone for collaboration across the business units. Will be a very different bank in a year internally to the betterment of our customer base and our employees

    Cons

    Getting past old systems and processes. Challenging to stay focused when the new changes aren't replacing inefficiencies at the bank.

    Advice to Management

    Still very top heavy - need to streamline old infrastructure and move faster with innovation. Need to come up with better retention plan for top talent and need a more objective process for identifying top talent.


  7. "Service Banker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West part-time

    Pros

    Work Ethics of the company is A+.

    Cons

    Too many changes in the company.

  8. "love the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bank of the West full-time

    Pros

    Great company to work for

    Cons

    Working with employees that bring each other down


  9. Helpful (2)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bank of the West full-time

    Pros

    Flexible hours, casual dressing and good benefits.

    Cons

    Too much company politics and favoritism going on with management.


  10. "Business System Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West full-time

    Pros

    Awesome location for Bay Area commuters.

    Cons

    Long term employment uncertain due to company relocating


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