BankUnited Reviews | Glassdoor

BankUnited Reviews

Updated November 11, 2017
88 reviews

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3.1
StarStarStarStarStar
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John A. Kanas
40 Ratings

88 Employee Reviews

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Pros
  • Good benefits, some nice people at the branch level (in 6 reviews)

  • Dynamic work environment with opportunity to get hands on experience on various projects (in 4 reviews)

Cons
  • Communication from senior management was lacking (in 5 reviews)

  • Starting in 2014, they changed the whole incentive plan making it near impossible for RB's to hit their quarterly goals (in 3 reviews)

More Pros and Cons

  1. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BankUnited full-time (Less than a year)

    Pros

    Full benefits and training provided

    Cons

    Not much outside sales of the branch


  2. "Great Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BankUnited full-time

    Pros

    *decent tools to complete the job

    Cons

    high school culture, closed-minded team members

    Advice to Management

    need fresh ideas

  3. "CSR I"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BankUnited part-time

    Pros

    They do not have ridiculous sales goals like other banks

    Cons

    Lack of advancement unless you're in Miami


  4. "BankUnited is a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BankUnited full-time (More than 5 years)

    Pros

    Great pay. Professional and fair management.

    Cons

    No cons come to my mind.


  5. Helpful (3)

    "Needs to do better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Doesn't Recommend

    I have been working at BankUnited full-time (More than 5 years)

    Pros

    They are a Florida based bank.

    Cons

    Management is horrible from the top down. They think that they are a "big' bank, but in reality they are NOT! Their technology is behind the times causing triple the work load, they are very political and they look for any way to not pay incentives,

    Advice to Management

    Get with the times, get better technology and really compete to be a big bank if so desired. Get rid of the branch managers who leach on executives because they are the favorites but have little to zero production. And most of all, get RID of executives who allow BS!


  6. "Client Care Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BankUnited part-time

    Pros

    Good people. Good benefits.

    Cons

    Slow computer systems, unclear procedures at times


  7. "Great Bank, Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BSR in Miami, FL
    Current Employee - BSR in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BankUnited full-time (More than 5 years)

    Pros

    Excellent employee culture, Very happy with EVP , she is a motivator, strong , straightforward and sincere. Great incentive payout for your hard work.

    Cons

    Nothing wrong to say, I couldn't be more happier to work in BankUnted

    Advice to Management

    Keep the good job, very proud of the company thank you for your support

  8. "BankUnited"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BankUnited full-time

    Pros

    the company as a whole is good.

    Cons

    the management team in Orlando needs work.

    Advice to Management

    listen to your employee's


  9. "Banker"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at BankUnited full-time (More than 3 years)

    Pros

    team is awesome enviroment is great

    Cons

    system is outdated and needs a overhaul

    Advice to Management

    pay attention to over tasking


  10. "BankUnited"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at BankUnited full-time

    Pros

    One of my favorite parts about BankUnited is our employer's emphasis on employee wellness. The people make the company enjoyable; long lasting working relationships.

    Cons

    Everything I would consider a con would fall under the "growing pains" and communication from senior management is lacking.


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