Bankers Financial Reviews | Glassdoor

Bankers Financial Reviews

Updated June 25, 2017
72 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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John Strong
38 Ratings

72 Employee Reviews

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Pros
  • The people are great and the pay is very decent (in 5 reviews)

  • The people in the trenches are really good people (in 4 reviews)

Cons
  • High turnover in recent months in all levels of the organization (in 5 reviews)

  • New management team in last 24 months (in 4 reviews)

More Pros and Cons

  1. "Good growning company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Bankers Financial full-time (Less than a year)

    Pros

    good support from senior leadership

    Cons

    limited flexibility due to current role


  2. Helpful (2)

    "CR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Claims Processor in Johns Creek, GA
    Current Employee - Auto Claims Processor in Johns Creek, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bankers Financial full-time (Less than a year)

    Pros

    Just get your check- save- pay off who you need to-and move on to bigger and better opportunities. This is not a forever job, but a stepping stone

    Cons

    This is the most unprofessional work environment. You are hired to handle SF claims with only 1 week of scattered training when SF themselves train their employees for 11 weeks. Do not look to the supervisor staff to train, care, or teach you anything if value. They all gossip, speak badly of each other, and other associates. Picture being in high school or better yet elementary school. Associates aren't aloud to associate with each other outside of the break area. If you and a co worker are seen conversing, picture a supervisor walking up into your conversation and just standing there. They try to intimidate you. This a is a very fickle environment. You are hired for one shift-which can and will change constantly at the last moment, regardless of considering your children or home life. If you are not as "flexible" as they need you to be they treat you as if you are disposable. Trust no one.

    Advice to Management

    Stop Gossiping
    Dress professional
    Be professional
    Grow Up


  3. Helpful (4)

    "Not all its cracked up to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist in Riverview, FL
    Former Employee - Claims Specialist in Riverview, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bankers Financial (Less than a year)

    Pros

    Great opportunities with some great companies

    Cons

    Poor Pay scale, Poor Customer service skills

    Advice to Management

    Find more customer centered individuals to be within your management team


  4. Helpful (1)

    "Claims Process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Processor in Johns Creek, GA
    Current Employee - Claims Processor in Johns Creek, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Bankers Financial full-time (Less than a year)

    Pros

    Gives people a chance to get experience in claims industry if you have never worked in the claims industry before.

    Cons

    The con is that the company is always changing. There is no stability in your job function or job title. Things are always changing.

    Advice to Management

    My advise would be to listen to your employees more and offer more holidays off. Claims should not have to work on every major holiday.


  5. Helpful (1)

    "Business Intelligence"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Recommends
    Approves of CEO

    Pros

    Amazing team to work for. Very talented and helpful manager. Really can learn a lot in just one project

    Cons

    nothing to comment on it specifically.


  6. Helpful (2)

    "Claims Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Duluth, GA
    Current Employee - Claims Adjuster in Duluth, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Bankers Financial (Less than a year)

    Pros

    Great if new to claims
    Advancement easy as people quit almost daily, you can be a supervisor by simply being the last man standing

    Cons

    Pays seems great at 1st but its not when compared to other vendors in the same building doing less work and hours
    Constant threats of firing because of numbers number numbers
    Poor training
    Hours 10hr days, no holidays, Paid for holiday but mandatory to work
    30 min lunch
    High High HIGH turnover

    Commute anywhere in metro Atlanta you are looking at at least 1hr -1hr 15minutes

    Advice to Management

    Lighten up! Why treat your employees like slaves when the company you contract for treats their employees like people. You would get the same quality work and meet or exceed number promised to client company if you gave options. Flex time and 1 hour lunch.
    Commute also runs people off flex time option come in at 7 leave at 5. Rotate the schedule so everyone can breathe.
    Holidays need to be warned to potential employees at interview. Not after you start working there.
    Needs to be better opportunity to take off holidays. Rotate not a lottery.
    Try to actually value the employee as a person and not a number producing machine.


  7. Helpful (4)

    "Departmental Tension!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Bankers is trying to improve. Salary & Benefits are good (401k matching and PTO, I did not subscribe to any medical benefits- so not sure about those.)

    Cons

    Bankers is a very stressful place to work. I think the biggest issue they face is that the right people aren't responsible for the right things. They have people with little knowledge in charge of big things. Even in my case, I believe I held too much responsibility for my experience level of 1 year. You may think, hey, that's a good thing- great experience, right? Sure it's great experience if you're prepped for the level of stress that comes with it. If something goes wrong, everyone will point their fingers at you. It gets worse as the position level gets higher though. They find wasy to make it your fault. Look at the number of Presidents that they have had. Lastly, I feel like the focus at Bankers needs to be re-directed. It's everywhere. They claim that the focus is customer experience, but really it's lacking.

    Advice to Management

    Hire the right people for the right job. Improve interdepartmental relationships. Make your focus strategic.


  8. Helpful (4)

    "Supervisor"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Bankers Financial (More than 8 years)

    Pros

    Promotes from within, gives new associates in the insurance industry opportunity

    Cons

    Unorganized, attendance policy, high turnover

    Advice to Management

    Higher qualified individuals


  9. Helpful (1)

    "Exciting place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Saint Petersburg, FL
    Current Employee - Analyst in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Besides the competitive salary and benefits, Bankers Financial is a place where you can learn a lot by interacting with different departments. They have an open door policy and the President of Insurance (Judy Copechal) goes the extra mile to accommodate employees' needs (both professional and personal). Regular meetings with the CEO where employees can share their concerns/suggestions.

    Cons

    The recent turnover created some irrational herd instinct in some people.

    Advice to Management

    Cloning Judy Copechal !


  10. Helpful (2)

    "Its a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Saint Petersburg, FL
    Current Employee - Sales in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bankers Financial full-time (More than 10 years)

    Pros

    Bankers is 40 years STRONG and a lot of fine people have started and built their careers from their time at BIG! The people at BIG are some of the finest people I've ever had the opportunity to work along side. Many long term associates are coming back that had left for greener pastures. Its encouraging to hear their comments of how much they missed the culture and the family atmosphere. Management has changed. They have heart and they care and support their teams and encourage them to grow. It saddens me to see the overall rating of Bankers because I personally do not see and I definitely don't hear the negativity in this building any longer.

    Cons

    The cons are few but there are cons. Negativity breeds negativity. People that aren't happy here need to move on and take their misery with them. The company is owned by family will continue to make decisions for the longevity of the company and in the best interest of the family. Its been that way for 40 years and I suspect it will continue to be that way. If you don't like a family owned business and philosophy this isn't the place for you.

    Advice to Management

    Thank you for recognizing the need for change! Thank you for recognizing the need to bring back tried and true talent our customers have trusted and loved.


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