Bankrate Reviews | Glassdoor

Bankrate Reviews

Updated October 20, 2016
9 reviews

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Bankrate President & CEO Kenneth S. Esterow
Kenneth S. Esterow
1 Rating

9 Employee Reviews

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  1. "Horrible co worker"

    Star Star Star Star Star
    • Culture & Values
    • Comp & Benefits
    Former Employee - Receptionist in New York, NY
    Former Employee - Receptionist in New York, NY
    Doesn't Recommend

    I worked at Bankrate full-time (Less than a year)

    Pros

    Plenty of snacks and beverages provided. Bingo every Fridays with gift cards given to winners.

    Cons

    A lot of work given to Receptionist. Had me changing light bulbs, which was not part of my job description and a definite work hazard. Colleague that trained me was spreading rumors of not doing my job. Also, no orientation on first day of work? Had to figure out everything myself, so bad, I quit after a month. Hostile work environment.


  2. "Top Management Does Not Have A Clue"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Palm Beach Gardens, FL
    Former Employee - Administrator in Palm Beach Gardens, FL
    Neutral Outlook
    No opinion of CEO

    I worked at Bankrate full-time (More than 8 years)

    Pros

    Great benefits. Comparable pay. Good location. Breakfast items happy hours. CEO transparent with where company is going buy feel he is still learning ropes

    Cons

    Cliches!! Internal promotion with no job posting. Favoritism GOSSIP! Including senior management. Inappropriate behavior overlooked top management needs to take a closer look at some of their leaders

    Advice to Management

    Lots of "snakes" within organization! Investigate all rumors. Hard working good people being let go based on what rumors are being said.
    Some new top management only looking to make name for themselves and the business is failing because of this. Bringing in friends from previous jobs that don't know the business therefore business deals are declining.


  3. Helpful (2)

    "Bankrate Inc."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Confidential in North Palm Beach, FL
    Former Employee - Confidential in North Palm Beach, FL

    I worked at Bankrate (More than 8 years)

    Pros

    Great benefits, great work environment, great office set up, great fringe benefits - breakfast items, coffee/tea/hot cocoa, soda, etc.

    Cons

    New Senior management team that joined the company within the last 12-18 months made extreme changes across all departments and most haven't gone well and the departments are struggling. The amount of $$ being spent on the changes to personnel and new programs/software/systems for these departments are outrageous. Bankrate used to be so frugal and ran very lean, not the case anymore. It was so disheartening to see a position/employee released and then a replacement brought in at a much higher salary and they can't accomplish half of what the prior employee had done.

    Advice to Management

    Senior Management should know to take the time to gather all information on processes/employees prior to making changes. The should not just jump into a change without getting the background info...it doesn't tend to end up with positive results when handled this way - just ask current employees


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  5. Helpful (4)

    "Horrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in North Palm Beach, FL
    Former Employee - Director in North Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bankrate full-time (More than 5 years)

    Pros

    Nothing Pro about this place. It's a job that pays a fair salary.

    Cons

    As you can see from the recent bad press, the crows have come home to roost.

    Advice to Management

    Quit or remove yourself from the company. Starting with the CIO.


  6. Helpful (5)

    "Want preferential treatment, lack of leadership.. Then this is for you..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in North Palm Beach, FL
    Current Employee - Principal Software Engineer in North Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bankrate full-time (More than 8 years)

    Pros

    Most of the people who actually do work here are great, but that's just a limited few

    Cons

    Within the IT group, it's all about preferential treatment. It's not an even playing field from management. Too many chiefs, not enough indians. Everyone gets promoted here (as long as you're already in management), and many of them don't deserve it. I've been here over 8 years and it's never changed here. If you're not a manager already, you'll never get anywhere, don't try because I have and it's a non-winning situation. I stay here only because it's close to my home in north palm beach.

    Advice to Management

    Think of some advancement and get some training yourself on employee relationships.


  7. Helpful (2)

    "Career limiting company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Scapegoat in Denver, CO
    Current Employee - Principal Scapegoat in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bankrate full-time (Less than a year)

    Pros

    Downtown Denver is a nice location, provide eco pass with employment, benefits are decent, but none of the Pros are worth the headache of working there.

    Cons

    High employee turnover (4 left this week). Constant 'which hunting', unhealthy team dynamics, protectionism, Everything else you can imagine.

    Advice to Management

    Bring in strong management from outside the company. Promoting from within continues the downward spiral the company is experiencing.


  8. Helpful (4)

    "Hated It."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Palm Beach, FL
    Former Employee - Anonymous Employee in North Palm Beach, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free coffee, free soda and sometimes catered food.
    An extreme lack of work gives you plenty of free time to watch movies on your computer, so make friends with your headphones.
    You can bring a pillow to work for naps.

    Cons

    Where should I start?
    1. If you are not in the right cliche don't expect any promotions.
    2. Be prepared to be bored and I mean very bored as you sit around waiting for things to get approved so you can move on to the next thing.
    3. No one ever talks in person, everything is communicated through e-mail or IM.
    4. There is a department with only 2 people and one is a VP.
    5. Lots of waste, such as having a 2 person department and one being a VP.
    6. Most people are just concerned with making sure no one else really knows how little work they really do lest they lose their job.

    Advice to Management

    What management?


  9. Helpful (3)

    "Its like a dysfunctional family"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Palm Beach, FL
    Current Employee - Anonymous Employee in North Palm Beach, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good pay, free coffee and catered food sometimes

    Cons

    Most of the Senior Management care nothing about teamwork or have a clue about team building. Their only concerned that nobody gets their jobs. Most have never had any experience in their positions before Bankrate. It one of those places where the people who stayed did so because they could never get a position like they have in any other company. The rest left.

    Advice to Management

    Analyze current management, talk to the people who report to them and replace or train them in management skills. Create an environment where people want to help each other not protect their jobs.


  10. Helpful (3)

    "Run the other way"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in North Palm Beach, FL
    Current Employee - Analyst in North Palm Beach, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free coffee, water and donuts.

    Cons

    Bankrate seems to have a serious problem retaining and respecting the work of minority employees. Most of the turnover coincidentally seems to come from minority employees.

    The editorial department, IT dept. and senior management especially carry themselves with an elitist attitude despite the fact that many are underqualified for their positions.

    Advice to Management

    Give it a rest.



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