Bannatyne Fitness Reviews | Glassdoor

Bannatyne Fitness Reviews

Updated January 8, 2018
42 reviews

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2.6
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Justin Musgrove
13 Ratings

42 Employee Reviews

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  1. "Decent company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor
    Current Employee - Advisor
    Recommends
    Approves of CEO

    Pros

    I can say that B Fitness is really a good place to work for. I think that overall the company offers a decent work environment, with very good benefits, fair compensation and vacation time, as well as good coworkers and a fairly supportive management team.

    I think the work environment is pretty good because most of the time I have meaningful work with clear expectations from management. Also, it seems like B Fitness provides clean working facilities that are generally safe and give me most of the needed resources to do my job. By in large, this is mostly stable work environment, but there is some turnover. Also, I feel like I have reasonable job security.

    Cons

    B Fitness provides solid company benefits like some paid time off and sick leave, some medical and dental insurance, as well as a some other employee programs. I feel like the company takes decent care of their employees and their general well being.

    I can say that both my coworkers and the management team are good at B Fitness. There is a decent sense of fairness in the company and the employees are mostly treated with respect. Management is professional and good at giving frequent feedback and work hard to foster a sense of team.

    B Fitness is a good company to work for and I would recommend it.

    Advice to Management

    None, I think they do a great job. It would just be nice if they were more flexible.


  2. "Personal trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitness Advisor in London, England (UK)
    Current Employee - Fitness Advisor in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bannatyne Fitness part-time (More than a year)

    Pros

    Friendly members,nice facilities ,gym ok,classes many to choose from which is good

    Cons

    The worst company I ever worked for in uk,they mistreat you,no value or recognition whatsoever.
    The stuff are enemies with each other,they don’t work as a team

    Advice to Management

    Management must take control of what is happening,offer better facilities to their members,in need of huge refurbishment

    Bannatyne Fitness Response

    Jan 10, 2018 – Group Human Resources Manager

    First of all, thank you for your open and honest feedback.As we look to become an employer of choice and create a positive working environment for all employees. It is essential we listen and act... More

  3. "Killing me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitness Advisor in London, England (UK)
    Current Employee - Fitness Advisor in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bannatyne Fitness full-time (More than a year)

    Pros

    Courses paid for
    Room for progression as so many people leave!

    Cons

    Illegal shift patterns (not enough time between)
    Minimum wage for a job you need to be qualified for
    Poor communication
    No sick pay
    Dated gyms

    Advice to Management

    Train all your GMs and DMs about employment laws etc so they know their should be at least 11 hours between peoples shifts. Check they are doing this. I often have to go to work on 4 or 5 hours sleep and it’s so unhealthy.
    Pay the fitness team properly. We have diplomas in fitness and not just anyone could do it. Why are we on the same wage as the cleaners?
    A few paid sick days per year, especially as it’s Bannatyne that’s making me ill as not enough sleep weakens your immune system and can cause all kinds of illness.
    Invest in the clubs. For example our spin bikes are so old and broken, not what I would expect if I was a member paying what they pay.

    Bannatyne Fitness Response

    Nov 29, 2017 – Senior HR Assistant

    First of all, thank you for your open and honest feedback. As we look to become an employer of choice and create a positive working environment for all employees. It is essential we listen and act... More


  4. Helpful (1)

    "Mostly Good Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bannatyne Fitness full-time (More than 5 years)

    Pros

    Very friendly team. Management approachable. Gym membership & discounted meals on duty. Always get paid on time. and in full.

    Cons

    Barely paid above minimum wage for a very responsible position. Ambiguous job description, expected to do your job and much much more. Unpaid lunch breaks you never get are the norm. Middle management (above GMs and below Senior management team) I find are very duplicitous. My GM is far too two faced and sneaky. Tells some staff one thing and the others something different, You need to be able to trust people you look to for support. In general support is lacking in all departments. Head office can be very uninterested and off hand and I often feel very dispensable to them. Far too much important placed on social media feedback. You are harassed and vilified about the odd negative review, but never praised for the many many excellent reviews you get. All Management seem scared of the person above them.

    Advice to Management

    Pay your staff what they are worth. Your staff ARE your business, you should want to hang on to the good ones who pull out all the stops to promote the business. Give real support when needed.

    Bannatyne Fitness Response

    Oct 31, 2017 – Senior HR Assistant

    First of all, thank you for your open and honest feedback. We are pleased that you enjoy the many benefits of working for the company particularly discounted meals and gym use and hope you also take... More


  5. Helpful (1)

    "Awful upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Birmingham, England (UK)
    Current Employee - Manager in Birmingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bannatyne Fitness full-time (Less than a year)

    Pros

    Good chance for progression as staff leave so quickly.

    Cons

    Over worked constantly with ridiculous expectations.
    Company only cares about gaining new members with no loyalty to current members.
    So far behind the curve in the gym world, new refurbishments are already 5 years behind the times.
    Upper management / general managers seem to have no idea about the gym. Should spend more time in and around the gym and rest of the club rather then just looking at the numbers.
    Fitness staff are terrible standard, and management give them so little commission for PT sessions they do.

    Advice to Management

    Look after your staff better, don't be so tight on paying commissions out.

    Bannatyne Fitness Response

    Nov 29, 2017 – Senior HR Assistant

    First of all, thank you for your open and honest feedback. As we look to become an employer of choice and create a positive working environment for all employees. It is essential we listen and act... More


  6. Helpful (2)

    "How they got their IIP recognition is beyond me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bannatyne Fitness full-time

    Pros

    Gym membership, discounted meals.

    Cons

    Bannatyne's is run on a complete fear culture, by management with over inflated ego's, full of self importance and a complete lack of reality when it comes to dealing with both staff and customers. HR always have the managements back, and may come across sympathetic when they are indeed a wolf in sheeps clothing.
    If you enjoy working for a company, tinged with racism, where misogynistic management are more concerned about getting their bonus' (on top of their already highly over paid wages) than the welfare and concerns of their staff, where your long service award after 10 years is a day off, where punctuality is not recognised, but VERY occasional lateness is severely reprimanded by docking of your wages, and an encouraged zero work/life balance culture ensues, then you are going to love working here!

    Advice to Management

    Start again from scratch with your senior management.

    Bannatyne Fitness Response

    Nov 28, 2017 – Senior HR Assistant

    First of all, thank you for your feedback. I note that you have chosen to remain anonymous however I am extremely keen to speak with you and understand your situation fully. I am particularly... More


  7. Helpful (1)

    "Dont ever do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fitness Advisor
    Former Employee - Fitness Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bannatyne Fitness full-time

    Pros

    Free gym membership. Nothing else

    Cons

    Illegal working hours, only having 7 hours between shifts.
    Changing shifts at a days notice
    Terrible pay
    Comission for PT is 10%!
    No pay to teach classes

    Advice to Management

    Pay your staff what theyre worth, show them you care by providing stability and good benefits

    Bannatyne Fitness Response

    Oct 31, 2017 – Senior HR Assistant

    First of all, thank you for your open and honest feedback. As we look to become an employer of choice and create a working environment for all employees, It is essential we listen and act on all... More

  8. Helpful (1)

    "Worst place I ever worked in 40 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Bannatyne Fitness part-time

    Pros

    Staff were lovely against all the odds

    Cons

    No Health and Safety or health and hygiene complaints taken into consideration. Accidents were covered up. No notice taken of strain on the staff working under tremendous pressure. Awful regional manager he was a disgrace and HR didnt give a damn about anyone. I you are 1 min late or early logging out you are deducted 5 mins even though the shift hours in the system would not let you book the correct times. If you worked hours over your time you cannot claim it back if you have not had permission to work those hours. Nothing good to say about the fear put into the staff by management and they do not value you as an employee. You are just a money making machine. The gym etc run down and the cafe disgusting if I was a member of the public I would walk out. I have heard many telling people on the phone or in the gym the same. Its a disgrace the stress the staff are under I have had them crying in my office as has the General manager.

    Advice to Management

    Close Bannatyne and start again. Tell investors in people the truth that you actually do not.

    Bannatyne Fitness Response

    Nov 6, 2017 – Senior HR Assistant

    First of all, thank you for your feedback. As you have chosen to remain anonymous I am unable to establish which one of our 70 sites you refer to. You raise some very concerning comments that are... More


  9. Helpful (1)

    "Really disappointing for a company of this size and name."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bannatyne Fitness full-time (Less than a year)

    Pros

    Promising from the outset but let down very quickly

    Cons

    Uniform and all training is charged from your payslip.
    Numerous Senior Managers in as little as 5 months, clients leaving s many as 28 in one day!
    No real organisation of the team.

    Advice to Management

    Real thought needs to be taken into why there is such a high staff turnover.

    Bannatyne Fitness Response

    Oct 18, 2017 – Senior HR Assistant

    First of all, thank you for your open and honest feedback. As you have chosen to remain anonymous I am unable to establish which one of our 70 sites you refer to. We would really appreciate it if... More


  10. Helpful (1)

    "Poor place to work!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bannatyne Fitness full-time

    Pros

    Friendly regulars visiting the spa

    Cons

    Lack of support from manager and very clicky!
    They take all your commission for the month you have earned if you are genuinely sick, ruddiculous!!
    Long hours and expected to work till late
    False promises to progress your career

    Advice to Management

    Give therapist's the benefit of doubt when they are genuinely sick!!

    Respect your staff and appreciate the long hours and hard work they continue to do!!

    Bannatyne Fitness Response

    Oct 5, 2017 – Senior HR Assistant

    First of all, thank you for your feedback. As we look to become an employer of choice and create a working environment for all employees. It is essential we listen and act on all feedback... More


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