Baptist Health (Florida) Reviews | Glassdoor

Baptist Health (Florida) Reviews

Updated May 4, 2017
122 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
Baptist Health (Florida) President and CEO A. Hugh Greene
A. Hugh Greene
54 Ratings

122 Employee Reviews

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Pros
Cons
  • Very low pay in comparison to other facilities (in 11 reviews)

  • Upper management is concerned with profit at the expense of employee satisfaction (in 5 reviews)

More Pros and Cons

  1. "9 Year Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Baptist Health (Florida) full-time (More than 8 years)

    Pros

    Good benefits package, Payroll deduction for food/gift shop for FT employees, Equipment is up-to-date (computers etc), Best Health System in Jacksonville, FL

    Cons

    Light years behind other hospitals as far as the internal programs we use , PTO accrual for sick, vacation, etc is mediocre (not the worst i've seen but not the best) After being 5 yrs employed you get around 7hrs PTO per pay period, No room to move up within company, Raises are said to be based on production but you only get "cost of living" adjustment each year.

    Advice to Management

    Need better team building within departments (ex: PAS and nursing, PFS and PAS), Allow for promotion! Too many people in top leadership positions not listening to the people actually DOING the work as far as suggestions go.


  2. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Jacksonville, FL
    Former Employee - Executive Assistant in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Baptist Health (Florida) full-time (More than a year)

    Pros

    Awesome place to work and friendly environment

    Cons

    The Traffic and Trains are horrible in the mornings and afternoon

    Advice to Management

    Listen to employees and patients suggestions


  3. Helpful (1)

    "Patient Access is not difficult, but experience with insurance is key"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Acces Representative II in Jacksonville, FL
    Current Employee - Patient Acces Representative II in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Baptist Health (Florida) full-time (More than 3 years)

    Pros

    Baptist offers above par benefits and the management, in my experience, works with your when unexpected situations arise.

    Cons

    Every satellite facility does things very differently. Inconsistency within procedures.

    Advice to Management

    Every PAS dept should be on the same page with regards to procedures and facilitation of job duties.


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  5. "Non-Profit Attitude"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Baptist Health (Florida) full-time (More than 5 years)

    Pros

    Pay and benefits are good.

    Cons

    Employees don't have resoect for each other. If you don't work in the same department but have to work with each other there is no respect.

    Advice to Management

    Stop highering your friends


  6. Helpful (1)

    "IT is a horrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IS Analyst in Jacksonville, FL
    Current Employee - IS Analyst in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Baptist Health (Florida) full-time (More than 8 years)

    Pros

    Most of the employees are nice.

    Cons

    Cut throat culture run by upper management. They require you to work over 40 hours a week, they don't pay for on-call, very little time off, tons of stress, no one is happy in IT. The employee survey was really low and management does not care.

    Advice to Management

    Pay attention to what your employees are saying. Reward good work, pay for on-call, allow file time, allow employees to work from home.


  7. "Outpatient Neurology clinic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Neurology ARNP in Jacksonville, FL
    Former Employee - Neurology ARNP in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Baptist Health (Florida) full-time (More than a year)

    Pros

    I was with Baptist Health in Jacksonville Florida since 2005 as an RN and went back to school for ARNP 2010-2012. No positions available for me when I graduated so I had to leave but returned when a position opened up less than a year later (but lost my vested seniority). The health system has Magnet designation where furthering education is very important second only to providing excellent evidenced based care to the patients. However, compared to other hospitals in the area, the pay is less. It is an "unspoken benefit" that being employed there makes up for the difference in pay. Although, working conditions are better compared to other hospitals in the area.

    Cons

    --I don't feel Baptist utilizes ARNPs to their highest ability. The education, care and time we spend with patients (time the physicians may not have) is invaluable and patients come to rely on us to explain or teach them.
    --Communication between middle management and staff is lacking severely.

    Advice to Management

    Communicate concerns before deciding to let staff go. Give adequate amount of time or severance package when provider positions are eliminated.


  8. Helpful (1)

    "Negative reviews are true..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You earn a paycheck every two weeks.

    Cons

    High turnover in all departments and job groups.
    Terrible PTO policy - vacation, sick and holiday coverage (if your department is closed) all come from the same allotment. 6.77 hours earned per 80 hours worked every two weeks.
    Pay is low in comparison to other institutions.
    Parking is always an issue, including at the designated employee lots which are blocks away from the hospital.
    Attitudes from Senior leadership are borderline hostile.
    All are expected to provide support during emergency situations (ex: hurricane), including non-medical staff, which is not disclosed until you have been hired.

    Advice to Management

    Pay your "lower level" employees more and stop padding your own pockets. "Nonprofit" is used loosely as the money is being vested back to those at the top of the ladder, and all of the physicians. The values that Baptist once represented are no longer reflected.


  9. "Registered Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Jacksonville, FL
    Current Employee - Staff RN in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Baptist Health (Florida) full-time (More than a year)

    Pros

    Lots of opportunity to move around within the system. New grad program. Decent benefits. Several locations to choose from.

    Cons

    Pay is fair. Seems to be a lot of turnover. They say the right things but don't always set up managers and workers for success. Shortage of staffing.

    Advice to Management

    Investigate why you have high turnover, and if you see that one of your upper managers has turnover problems - seek to fix or find a better fit. You say there is not a culture of "blame" but my experience tells me there most definitely is.


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Surgical Technologist in Jacksonville, FL
    Former Employee - Certified Surgical Technologist in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Baptist Health (Florida) full-time (More than a year)

    Pros

    Great group of people, management was ok for the most part, the majority of the surgeons were a pleasure to work with

    Cons

    Sometimes there was a lack of communication


  11. "Food & Nutrition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food & Nutrition in Jacksonville, FL
    Former Employee - Food & Nutrition in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits , good hours , wonderful company

    Cons

    Managers are nice nasty, no room to grow or branch out, seniority,

    Advice to Management

    Needs more organization


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