Barclays Reviews in London, UK | Glassdoor

Barclays London Reviews

Updated December 14, 2017
837 reviews

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London, UK Area (UK)

3.5
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Barclays CEO Jes Staley
Jes Staley
160 Ratings

837 Employee Reviews

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  1. "Conduct Risk Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conduct Risk Manager in London, England (UK)
    Current Employee - Conduct Risk Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barclays full-time (More than 3 years)

    Pros

    Good benefits and learning and development opportunities. Great support from line managers and exposure to skip management so access to Directors

    Cons

    Slow pace to get things done which can be frustrating but it is a very large organisation so to be expected

    Advice to Management

    Listen to YourView results


  2. "secondee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Talent Manager in London, England (UK)
    Former Intern - Talent Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barclays as an intern (Less than a year)

    Pros

    It is a very exciting experience working in Barclays. There are a lot of brilliant and professional people working here. You could enjoy the time collabrating with whose colleagues. It is also a diversity and inclusive place for foreigners. You could be taken care kindly in different culture.

    Cons

    It is not that easy in a large group like Barclays to form an overall image of thinking. The colleagus are just on duties of their own position but not that familiar with the stategy of the group.

    Advice to Management

    Make the structure and the resiponsibility more clearly. Let colleagues understand the relationship between his own role and the development of the gruop.

  3. "Friendly Team and Great Environment"

    StarStarStarStarStar
    Former Contractor - Test Analyst in London, England (UK)
    Former Contractor - Test Analyst in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barclays as a contractor (More than 3 years)

    Pros

    Great Environment Friendly Team Positive Workspace

    Cons

    Extra hours expected and travel can be tiring.


  4. "Area Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in London, England (UK)
    Former Employee - Sales in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Barclays full-time (More than 5 years)

    Pros

    Great training and development structure, good benefits, performance bonus and medical. leave is satisfactory. Support structure assists staff to grow.

    Cons

    Certain Senior management to far removed from line this can be improved. Movement between structures and divisions can be improved

    Advice to Management

    Closer interaction with staff at grass roots. Listen to feedback


  5. "Blue chip"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barclays full-time (More than 3 years)

    Pros

    Flexibility autonomy diversity payments canteen

    Cons

    Jostling, arguing, Wang swinging, offshore contractors.

    Advice to Management

    Keep managing


  6. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Barclays full-time (More than 3 years)

    Pros

    I worked at this company for 3 years and had a wonderful experience. The staff has helpful, great work environment, excellent benefits.

    Cons

    Cant think of any cons


  7. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Underwriter in London, England (UK)
    Current Employee - Credit Underwriter in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barclays full-time (More than 10 years)

    Pros

    Good culture and great values

    Cons

    Pay scale is low in comparison to other firms. Also need to work on improving transparency on the gender pay gap

    Advice to Management

    Improve compensation package with the corporate bank to retain staff

  8. "Compliance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Analyst in London, England (UK)
    Current Employee - Compliance Analyst in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Barclays (Less than a year)

    Pros

    Very friendly environment, great exposure to senior people. Working from home is encouraged (provided that it doesn't affect our performance). Great place to work

    Cons

    Work is sometimes dull and you will be dealing with a lot of bureacracy

    Advice to Management

    cut the bureacracy


  9. Helpful (38)

    "Investment Bank: Big Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in London, England (UK)
    Current Employee - Software Developer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barclays full-time (More than 3 years)

    Pros

    I wrote a review just over 2 years ago and I'm still here at Barclays Investment bank – on the whole it's a good place to work. Unfortunately due to lack of career opportunities I feel it's time to leave but decided to write this review so others can learn from my experience over the past 3 years working at Barclays.

    First of all, it's a big bank. A lot of your experience will be determined by those around you rather than the company as a whole. Also, the banking group led by CEO Jes Staley is actually made up of smaller parts – as of 2017 it’s essentially two major legs:

    Barclays UK
    - The retail bank (typical high street stuff),
    - Barclaycard (UK only)
    - UK wealth business (rich clients)
    - Corporate banking (small and medium firm finance)

    Barclays International
    - Corporate banking (large global firm financing)
    - Investment bank (trading global markets)
    - Barclaycard (outside UK)

    These two legs (designed to ring-fence risky stuff away from conventional banking) are both supported by a service company, Barclays Services Limited. The service company is where all the non-revenue generating parts such as IT and other operational back office teams are (they share the same resources); this company supports both the UK and International legs. Each bullet point is a separate company so it’s a very big group. Barclays predominantly focuses on the UK and US markets, clients and firms. Someone working in the retail bank will experience a totally different career to those in the investment bank -there are pros and cons for each of them.
    --------------------------------------------------------------

    I work in the investment bank middle office (supporting front office – sales and traders).

    Jes Staley, CEO. He knows what he is doing, comes across as humble and has sensible plans. Jes makes sure his ‘generals’ carry out what needs to be done, especially around restructuring Barclays for the future (thankfully a lot of big changes are now done). Totally agree with Jes about the need to have a diverse set of people to work with (i.e. no old boy clubs) and the need to have better technology; he understands the bank today is actually a tech firm and IT is not a cost center – it is the bank. Also emphasizes that Barclays has a role to play in society and the greedy self serving banker has to be stopped (not too sure how this works with him taking such a large salary though…)

    The brand. It looks good on your CV.

    Learn on the job. You don’t need to be up to your eye balls in fancy qualifications to do most of the jobs. Studying finance helps but honestly, it’s not something that everyone needs as the roles across the teams are so varied you have to just have a good attitude and work hard to get it. Like I said – most a just well paid grunts with easily transferable skills to other offices in any industry.

    Diversity. People don’t care about your background, ethnicity or anything like that – it’s what you bring to the table and your ability to do your job. We have people fresh from school, 18 years old on apprenticeships and those that have PhD maths doing some very clever stuff.

    Work Hours. The culture of “lunch is for wimps” is long gone and working hours are pretty good. No one frowns at you for going to lunch or leaving on time, although most stay beyond their contracted hours to finish the job. A big cultural shift from the days before the 2008 crash. Also everyone is being encouraged to work from home occasionally as this saves desk space (in turn saving the bank money from building costs, etc)

    The People. On the whole they are a nice bunch of people to work with. They are always busy but are approachable; I can’t recall anyone saying “avoid so and so because you’ll get shouted at”. Everyone is down to earth and very hard working (except a few management types). Some people here are very smart with PhDs and other big qualifications – don’t worry though as not every role needs a rocket scientist.

    Work Environment. It’s quite good to be fair – you get multiple monitors, virtual desktops, access to a lot of software. Some of the systems are old but they are looking to update them over time (will take years). Realistically it’s doing alright though – haven’t quite got to everyone using touch screens but it’s not ancient (Win 7 or Win 10). Nice open plan office area, canteen, meeting rooms, etc but certainly not like Google (unfortunately).

    Cons

    Okay, so now you know the scale of the firm it’s become apparent that it is very hard to climb the corporate ladder. Each company such as the investment bank has its own large hierarchy with thousands of people working for it; due to the numbers involved it is often the case of not what you do but rather who you know which will allow you to progress. You can get someone incredibly talented at analyst level (bottom rank) but will never get chance to move up and really shine due to the odds against them – this means that good people leave as they aren’t progressing as quickly as could have been or they get bored and want new work. Based on what I’ve seen people usually leave the firm after 2-3 years (sometimes just after 1 year) at lower levels as it dawns on them that you are playing a numbers game.

    Politics. Okay, I’ve yet to work for any company where people don’t play politics; it’s a fact of life. Unfortunately I feel that those that have made it to pretty good positions (VP, Director level) are reluctant to do good job and end up falling into the politics game. I hear very senior people saying “work together as one company” but in reality in each team managers are playing politics and looking after their own interests. No one from very high up ever visits the ‘ground troops’ and so they are out of touch of what it’s like back on the floor (I assume they are always in important meetings being told everything is fine).

    Pay and bonuses. I said this a few years ago and it’s still the same – unless you are one of the lucky few forget about being handed a cheque with a long number on it. Those days are well and truly over. Sure, some lucky senior people will get a big reward but most of us are just well paid grunts. Speaking of which the pay is good (not amazing), however when you work it out per hour it’s honestly not above and beyond any other place. My contract states my working hours are 9-5. Every day I work 08:30 – 17:30, which is alright (it used to be a lot worse 3 years ago!). I don’t get rewarded for all those extra hours though so it makes my bonus almost insulting each year. Every year people go into “the room” expecting to be told you’ve just got a big fat pay check and every year you get told “here is your 2% pay rise and £1,000 bonus”. Grateful for it but believe the media hype of millionaire lifestyles.

    Annual reviews. Seriously – there isn’t any point if I’m honest. There isn’t a structured career path for most to take. It’s like most jobs – take your seat, work hard based on your role, think outside the box by making stuff better and learn some things along the way. There isn’t anything I’m aware of where they have a structured career path, despite HR making out there is such a thing. My manager is woeful at best; it’s like taking career advice from a fast food manager with politics thrown into the mix.

    Leadership. Same as everywhere else I’ve been. Lots of managers but not natural leaders. A lot of managers are not real leaders, despite what they view themselves as; happy to delegate and be the chief getting paid the most but somehow avoid listening to concerns, helping nurture talent, provide knowledge to those below, working with other teams. Usually a case of “I’m in charge do what I say” rather than “I have something to teach”.

    Pigeon Holed. People feel like they are stuck in certain roles and are not given the chance to move. For example those in middle office have a huge barrier to those working in front office. A complete “us and them” attitude – both don’t know what is really involved by either side. The front office see everyone else as a cost and waste of time; the middle office see sales and trading as people making constant mistakes and not appreciating what we do for them (nothing would go through unless other teams are there supporting the money makers).

    You made it! Now you can read about that dreaded one star rating that makes you question if the whole company is rotten to the core (it’s not; it’s down to who you end up working with, promise). :)

    Advice to Management

    Take the time to go back to the grass roots - there are lots of rough diamonds that are being hidden by a political layer of middle managers. A lot of these people are being lost as they never get a chance to shine.

    Barclays Response

    Aug 25, 2017 – Head of Resourcing

    Thank you so much for taking the time to write this. Really well balanced and factual which is great as often people write with emotion in their reviews.
    I really hope others take the time to read... More


  10. "Good atmosphere and flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Barclays part-time (More than a year)

    Pros

    Genuinely nice people, even at senior regional level. Also very flexible with regards to work-life balance, supportive if you need extra time off.

    Cons

    Really bad rate of pay. Very minimal in progression options at this level.

    Advice to Management

    Introduce more options for job progression beyond OB/MB, increase the pay level.

    Barclays Response

    Nov 27, 2017 – Head of Resourcing

    Great to hear you work in a supportive team and have personal experience of our dynamic working principles- to promote healthy work life balance.
    With regards to our pay rates, we do ensure that... More


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