Barnes & Noble College Bookstores Reviews | Glassdoor

Barnes & Noble College Bookstores Reviews

Updated July 24, 2017
606 reviews

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3.5
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Barnes & Noble College Bookstores President and COO Max J. Roberts
Max J. Roberts
146 Ratings

606 Employee Reviews

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Pros
  • Flexible hours, positive atmosphere, on-campus (in 39 reviews)

  • I was able to have a very flexible schedule since I was still in school at the time (in 36 reviews)

Cons
  • Working on your feet for minimum wage isn't the best time (in 63 reviews)

  • Very low pay for a manager level position within the store (in 42 reviews)

More Pros and Cons

  1. "Starter job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble College Bookstores part-time

    Pros

    A great starter job in customer service.

    Cons

    Not much for pay or advancement.


  2. "Assistant or Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Approves of CEO

    I worked at Barnes & Noble College Bookstores full-time (More than 8 years)

    Pros

    Good hours, not like regular retail.

    Cons

    In recent years, things changed in California and now advancement is tough because the hierarchy out here hires friends more than promoting from within. It used to be better, but once a group started getting hired from another retailer, they only concentrate on getting their friends into new positions or newly opened positions. Don't expect to take advantage of the "we promote from within" speech. It won't happen much anymore in southern California, unless you're friends with the right people. We've lost many really great, experience people who had no future after years with the company. Many others would have stayed, but saw no reason.

    Advice to Management

    Keep a closer eye on what's going on in your stores. You are losing many great people because they are frustrated and go elsewhere.

  3. "Bookseller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble College Bookstores part-time

    Pros

    - flexible hours
    - kind staff
    - friendly environment

    Cons

    - beginning and end of semesters hectic
    - sometimes understaffed
    - high turnover rate


  4. "Good for Short-term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Barnes & Noble College Bookstores full-time

    Pros

    1. The supervisor were very nice
    2. Occasional free drinks when they are testing new stuff out
    3. Not a lot of heavy lifting for me personally

    Cons

    1. Very short-termed as very few people remained after the initial busy time of the school year
    2. Was told that I would be contacted again, was not.


  5. "It was great at first..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Detroit, MI
    Current Employee - Customer Service Representative in Detroit, MI

    I have been working at Barnes & Noble College Bookstores part-time (More than a year)

    Pros

    Great co-workers
    Lower management is always nice and understanding
    Weekly pay
    Flexible schedule
    Discounts are pretty cool

    Cons

    Low pay rate
    Upper management is terrible
    There are unfortunately "Cliques" with management
    Work is extremely slow
    Hardly get hours sometimes
    Can't be a stand alone job unless you have help elsewhere

    Advice to Management

    Stop mixing business with emotions...that's not how it's supposed to be.


  6. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Dallas, TX
    Former Employee - Bookseller in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Barnes & Noble College Bookstores full-time (More than 3 years)

    Pros

    Great, fun coworkers and store manager

    Cons

    Inconsistent scheduling (but that is expected for retail)


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Barnes & Noble College Bookstores part-time

    Pros

    Work were u go to school.

    Cons

    Work only available for the first two weeks of school, unless they offer you full time.

  8. "Bookseller, Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble College Bookstores full-time

    Pros

    Overall great coworkers, great discount on books, music and movies.

    Cons

    Late hours, dealing with obnoxious customers (typical retail complaints)

    Advice to Management

    Reevaluate the balance between meeting customers' demands and maintaining employees' sanity.


  9. "Just an alright first-beginner job, but after a while, you'll realize it's not worth working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Bookseller in Charlotte, NC
    Former Employee - Cashier/Bookseller in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Barnes & Noble College Bookstores part-time (More than 3 years)

    Pros

    Somewhat of a chill environment when it's not beginning of the school year rush time, football season, new freshman/transfer student season, or graduation time.

    Sometimes the upper management would buy food for everyone.

    Cons

    One of the managers was extremely rude and threatened to write me up for something I had no clue about, and when I tried to get an understanding of the situation, she stormed off.

    Sometimes we had to switch our roles. I was mainly a cashier but sometimes they made me work in the textbook department, which i had no familiarity with, and whenever I asked question of how to do so-and-so or where was such-and-such, the managers would get annoyed and pissed like it was my fault I got put in their department.

    If you're not an actual fulltime employee, the most benefit you'll have access to is the discount of textbooks and merchandise, which isnt a lot in the first place.

    Advice to Management

    Some of the managers needed to take a chill pill, most of the temp staff were just college kids in the first or second year. They needed to be more understanding that this was a lot of first time employees.


  10. "Not a bad company, but hard to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Textbook Manager in Martin, TN
    Former Employee - Textbook Manager in Martin, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Barnes & Noble College Bookstores full-time (More than 3 years)

    Pros

    There is great structure and management within the upper tiers of this company. Always help when you need it and easy organization since the companies main income is based on Fall and Spring textbook sales.

    Cons

    Very low pay for a manager level position within the store. I worked there for 2.5 years and only made the minimum salary increase each year. Textbook Managers in other store were making much, much more than me.

    Advice to Management

    Look to your Textbook, and Store Managers more. They are making most of the heavy decisions for the regional and district managers and making much much less.


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