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Barnes & Noble Education

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Barnes & Noble Education

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Barnes & Noble Education Reviews

Updated Jul 5, 2022

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Found 1,292 of over 1,352 reviews

3.8
69%
Recommend to a Friend
51%
Approve of CEO
Barnes & Noble Education Chairman and CEO Michael Huseby (no image)
Michael Huseby
93 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Very flexible hours and extremely understanding(in 98 reviews)
  • "Great people to work with (obviously it depends on where your school is).(in 73 reviews)
  • "My coworkers were great and I received awesome discounts on textbooks and clothes.(in 57 reviews)
  • "It is a great work environment(in 38 reviews)
  • "Easy and flexible scheduling.(in 38 reviews)
Cons
  • "Low pay and the bonus plan can be deceptive.(in 165 reviews)
  • "Poor management from lead manager, no incentives to move up the ranks, pushing memberships constantly(in 70 reviews)
  • "I literally had to stand and guard a door for two hours every night because the manager was crazy about shoplifters.(in 54 reviews)
  • "Minimum wage and they expect you to work hard and didn't train you(in 45 reviews)
  • "1) Just above minimum wage to begin(in 39 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Barnes & Noble Education and is not affected by filters.

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  1. 5.0
    Current Employee

    Great part time work

    Jun 19, 2022 - Textbook Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very flexible and considerate to those who are still in college.

    Cons

    Scheduling can be hectic at times and can be better.

    Be the first to find this review helpful
  2. 5.0
    Former Employee, less than 1 year

    Nice place to work

    Jun 7, 2022 - Bookseller in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I'm a socially anxious person, but everyone I worked with was kind enough and approachable. The scheduling is very flexible. There's an app we use, whentowork, and from there we can request a day off, mark days as unavailable, mark daily preferred times and availabilities, message managers, and more at the touch of a couple of buttons. Mega discounts (from my fallible memory): 35% off merch, 20% off books, 35% off of stuff at the attached Starbucks, free cap & gown when graduating, and more.

    Cons

    Not allowed to read books during non busy times at the cash register. Sometimes it feels like there's so much to do and check and sometimes it seems like there's nothing to do. Most of the time, it's the latter.

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  3. 4.0
    Former Employee

    Good place to work

    Jul 1, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Can be fun depending on the school your working at

    Cons

    Pay is low. But good benefits

    Be the first to find this review helpful
  4. 3.0
    Former Employee, less than 1 year

    Pretty organized, but could be improved

    Jun 27, 2022 - Bookseller in Demorest, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed my coworkers, and the work was manageable as a student! My managers were also very understanding and easy to work with.

    Cons

    They did make a significant change in their system right before the spring semester of 2022, and it messed up a lot of orders in our store.

    Continue reading
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  5. 3.0
    Current Employee

    ok

    Jul 5, 2022 - Bookseller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    often easy job to do

    Cons

    the pay is low for amount of work

    Be the first to find this review helpful
  6. 3.0
    Former Employee, more than 5 years

    Store Leadership Good, Corporate Out of Touch

    Jun 24, 2022 - Textbook Manager in New Haven, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, good internal work culture

    Cons

    Home office was out of touch and the pay is bad.

    Continue reading
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  7. 3.0
    Current Employee, less than 1 year

    wouldn't recommend

    Jun 28, 2022 - Assistant Department Manager in Union, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The staff is very friendly and does there job well.

    Cons

    mangement is rude and gossip behind peoples back as if we are still in high school

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  8. 5.0
    Former Employee, less than 1 year

    Good Starting Job

    May 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you are looking for somewhat of a quiet place to work barnes and noble don't sound bad and it's really basic. so you won't be confused.

    Cons

    It all depends on what customer that walks in the door. that can either ruin it or make it a great day.

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  9. 4.0
    Former Employee

    Decent Part Time College Job

    Jun 8, 2022 - Textbook Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work hours and worked around exams

    Cons

    Rather dull, no opportunities for advancement, minimum wage

    Be the first to find this review helpful
  10. 3.0
    Former Employee, more than 5 years

    You can do better than this place

    May 28, 2022 - Assistant Store Manager in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pros of working here are the coworkers you have, following a school schedule (many weekends off if your store is not 7 days a week) and holidays off unlike regular retail

    Cons

    Pay has not adapted to growing inflation, some managers have only received a 3% raise in the past 3 years, despicable. The company expected us to come back to our campuses during the pandemic without barely uttering a thank you. Outdated systems, disconnect from the home office to the store level. It seems like the company doesn’t have a clue whats going on. And it shows with how many managers are leaving. Growth is non-existent and not worth the extra responsibilities because you won’t get your worth in a pay increase, they low ball you at any chance they get. Newly partnered Fanatics also does not have a clue what the customers want and after a year of taking over still can’t seem to get it. Stores are out of basic college merch around key events like graduation. It’s embarrassing.

    Continue reading
    2 people found this review helpful
Viewing 1 - 10 of 1,292 Reviews

Barnes & Noble Education Reviews FAQs

Barnes & Noble Education has an overall rating of 3.8 out of 5, based on over 1,352 reviews left anonymously by employees. 69% of employees would recommend working at Barnes & Noble Education to a friend and 45% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Barnes & Noble Education employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Barnes & Noble Education. This rating has improved by 4% over the last 12 months.

69% of Barnes & Noble Education employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Barnes & Noble Education 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Barnes & Noble Education to be work life balance, benefits, coworkers and the cons to be culture, career development, management.

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Barnes & Noble Education photo of: Johns Hopkins University
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