Barnes & Noble Education Reviews

Updated Mar 3, 2021

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3.5
60%
Recommend to a Friend
67%
Approve of CEO
Barnes & Noble Education Chairman and CEO Michael Huseby (no image)
Michael Huseby
51 Ratings
Pros
Cons
  • "Minimum wage, busy times like the holidays can be stressful, sometimes customers are rude or entitled or creepy(in 104 reviews)

  • "There is little room for growth and low pay(in 77 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Barnes & Noble Education and is not affected by filters.

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  1. "Good experience overall"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bookseller in Newark, OH

    I worked at Barnes & Noble Education part-time for less than a year

    Pros

    Good customer service retail experience

    Cons

    Not much guidance if you are new to retail

  2. "Easy but nothing to do"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bookseller in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble Education part-time for less than a year

    Pros

    Being a bookseller was super easy at the college I was at. It was a very small store.

    Cons

    During the year where people are not buying books...which was most of the year...there was really nothing to do but stand around and we had to pretend to be doing things.


  3. "Nice people crappy pay"

    4.0
    Current Employee - Bookseller in Winston-Salem, NC

    I have been working at Barnes & Noble Education part-time

    Pros

    Nice people, Good work environment, nice community

    Cons

    Hard work for low pay, not much room for elevation

    Continue reading
  4. "Great workplace"

    5.0
    Current Employee - Assistant Store Manager 

    I have been working at Barnes & Noble Education full-time

    Pros

    Benefits, and the workplace environment are great.

    Cons

    Sometimes management can stand in the way.

  5. "Great place to learn skills"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bookseller in Detroit, MI
    Recommends
    Positive Outlook

    I worked at Barnes & Noble Education part-time for more than 3 years

    Pros

    I worked at my school’s Barnes and Noble college and had a very pleasant experience over my 3 years there. Management was extremely flexible and understanding of employees, of which there were many, and it was the perfect job to balance with going to school full time. I was able to learn so many skills that I’ve been able to apply to more advanced, non-retail jobs. Really a good job to learn responsibility, customer service, and various other tools to get ahead.

    Cons

    Honestly, nothing aside of the typical drudgery of doing cash register work. Pay wasn’t the best either, but that’s to be expected unfortunately.

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barnes & Noble Education full-time for more than 5 years

    Pros

    Friendly atmosphere and family like culture

    Cons

    Outdated systems and manual procedures

  7. "Good place to work during school"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bookseller 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble Education part-time for more than a year

    Pros

    -Scheduling flexibility -Good training -Nice people

    Cons

    -Not a lot of opportunity for promotion

  8. "Great job for students"

    5.0
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Barnes & Noble Education part-time for more than a year

    Pros

    Flexible hours which is grat for students

    Cons

    Amount of hours you get can sometimes be limited due to need

  9. "It was okay"

    4.0
    Former Employee - Student in College Station, TX

    I worked at Barnes & Noble Education part-time

    Pros

    very helpful flexible with hours has a lot of opportunities

    Cons

    the pay is very terrible

  10. "Good Company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Bakersfield, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Barnes & Noble Education full-time for more than 8 years

    Pros

    Working with the college campus and administration

    Cons

    Lack of leadership from home office

    Continue reading
Viewing 1 - 10 of 1,087 English Reviews

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