Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated December 8, 2017
2,988 reviews

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3.6
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Leonard Riggio
225 Ratings

2,988 Employee Reviews

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Pros
Cons
  • Lot of hard work expected for minimum wage (in 156 reviews)

  • got less working hours due to a vast number of seasonal part time hiring (in 147 reviews)

More Pros and Cons

  1. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble full-time (More than a year)

    Pros

    Great company to work for, great benefits. Allow to the managers to take control of team engagement and coaching evaluations

    Cons

    upper management not on same page


  2. "Book keeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble full-time

    Pros

    Scheduling, easy, books, discount, coffee

    Cons

    Busy on weekends, not much room for growth

  3. "Bookseller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Erie, PA
    Former Employee - Anonymous Employee in Erie, PA

    I worked at Barnes & Noble part-time (More than 5 years)

    Pros

    Great atmosphere and work-mates.

    Cons

    Spend most of your paycheck on books!


  4. "bookseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Island City, NY
    Former Employee - Anonymous Employee in Long Island City, NY

    I worked at Barnes & Noble full-time (More than a year)

    Pros

    flexile schedule. good friends .made connections

    Cons

    low pay. long hours. managers don't care about you


  5. "Books, Music & Coffee!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Barnes & Noble full-time (More than 10 years)

    Pros

    Great employee discount. Great book loan program, so you can read all the new books without having to buy them. Relaxed atmosphere, although there is always something to do.

    Cons

    Turnover can be tough. Managers aren't given enough time to dedicate to hiring. Corporate often is disconnected from the store level. Never getting time off during the holidays, but that's retail.

    Advice to Management

    Stop creating corporate jobs that don't add value to the company. More frequent visits from HR and LP. Increased internal promotions.


  6. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Great staff work environment

    Cons

    Lack of cross department communication and management.


  7. "Cafe"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble part-time

    Pros

    Helpful and Good co workers

    Cons

    Less scope to make a career in it.

  8. Helpful (2)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Barnes & Noble full-time (More than 5 years)

    Pros

    Good company culture, Reasonable work hours expectations . Supportive headquarters staff . Great clientele and staff.

    Cons

    Random secret shops carry a little too much weight in rating stores and individuals.

    Advice to Management

    Improve the website. Find a way to let the world know how much the company gives and does for others, especially educators and schools


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Barnes & Noble part-time

    Pros

    Nice discount on books, coffee, etc

    Cons

    Management will promise seasonal workers a permanent job, and then not let them know when their last day is. Come Jan 1st, no one is on the schedule that was hired for 2 months over the holidays. It was very awkward to watch, and very surprising that management would think that it was ok or professional. When employees came to empty their lockers they would be asked rather curtly "what they were doing", or be given odd looks by managers who would then quickly find somewhere else to be.

    Advice to Management

    Respect your employees as people with lives, and needs, just like yourselves!


  10. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Peabody, MA
    Former Employee - Barista in Peabody, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Health care, polite customers, reasonable duties, employee discount.

    Cons

    Non-flexible hours, uncooperative managers, spontaneous shifts.

    Advice to Management

    Learn to be flexible with your high school employees, please.


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