Barnes & Noble Reviews

Updated February 10, 2016
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3.4
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Michael Huseby
308 Ratings

Pros
Cons
  • Expect to be paid minimum wage no matter what past experience you have (in 114 reviews)

  • part time just to not get benefits (in 95 reviews)

More Pros and Cons

1,886 Employee Reviews

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  1. "Good retail employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble full-time

    Pros

    - bookish coworkers - 30% employee discount - can borrow hardcover books for two weeks - access to ARCs

    Cons

    - being on your feet all day - BookMaster SEO sucks - they say they promote from within, but seems like it takes forever - business casual dress code (wish I could wear my piercings or comfier shoes)

    Advice to Management

    Make sure new employees are thoroughly trained. Don't micromanage, or at least make sure someone in each section knows the section well.


  2. "It depands where you land"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Backend Developer in New York, NY
    Former Employee - Backend Developer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble full-time (More than a year)

    Pros

    Work life balance is not bad. 9-5 for the most part. The retailers office is very formal, quiet and traditional. On the other hand, the .COM is a jungle. Huge open space mostly without cubicles/walls. Very loud and destructing. However, it's a cool office and good potential to walk around and meet new people.

    Cons

    When people without management skills become managers because their manager has left the company, the results can be really bad... No clear plan; quick decisions on the fly.

    Advice to Management

    Management training for managers is a must!!


  3. "Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is great. They look out for their employees, treat them well, and are understanding.

    Cons

    commuting into NYC is awful. I don't see too much growth


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    "Great company but dont go for the pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble (More than 5 years)

    Pros

    Great work life balance compared to other retailers I have worked for. If you show your willing to work and do a good job you can move up fast. Started as a digital lead and was an ASM within 2 and a half years.

    Cons

    You dont go for the pay. Even our DM has said that. If your in a lower volume store you are customer service/break coverage/running the store all at once. Higher volumes arent so bad especially if you dont have music department to cover too. Moving out a problem employee takes forever even if they are hurting sales.


  6. "Not what you expect."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Barnes & Noble (More than a year)

    Pros

    wonderful discount, amazing coworkers and some managers, and awesome benefits. i feel like i've gained a lot of work experience.

    Cons

    the work. when you apply you think yay surrounded by books and other nerds and yes but this company is very money motivated. extremely pushy towards sales, memberships, and gift cards. they expect you to revolve your life around your work when they don't even pay much or give you many hours. managers also play favorites.


  7. "Best job ever!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun and great team environment

    Cons

    Would prefer the same schedule every week

    Advice to Management

    I loved my job. Thank you!


  8. "A Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I liked all of my coworkers and the discount is very nice.

    Cons

    A lot of customers upon checkout will inform you they will just buy their books on Amazon because of the high prices.

    Advice to Management

    Listen to your employees.


  9. "Learned a lot about the book business and how to excel at Customer Service."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Jersey City, NJ
    Former Employee - Head Cashier in Jersey City, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Barnes & Noble full-time (More than a year)

    Pros

    If you're an employee you can't go wrong with the book and cafe discount. You also meet amazing celebs and learn so much about events.

    Cons

    It's retail, so it will get slow in the beginning of the year. The growth process is really dry and the pay is not that great for the amount of work you're assigned to.

    Advice to Management

    Pay more attention to your growth methods in the store. There are a lot of people that deserve promoting and/or need to be recognized more.


  10. "Love my second job."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great customers. Very friendly work environment. It's not work because it's a great place to be and shifts fly by quickly.

    Cons

    You can't read every book in the store. There really aren't any down sides to working here. It's true. I promise.


  11. "Barnes and Noble"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barnes & Noble part-time

    Pros

    Great workspace, great management, great coworkers. Always get to be around books. Great place for a bibliophile. Great rewards program.

    Cons

    A lot of physical labor for a bookstore, customers are always putting things out of order and leaving everything a mess.

    Advice to Management

    Keep up the good work, stay friendly, always be polite to your coworkers. Keep track of everyone's schedule to prevent conflicts.



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