Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated February 14, 2019
3,576 reviews

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3.4
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Recommend to a friend
Approve of CEO
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Allen Lindstrom, Carl Hauch, and Tim Mantel
56 Ratings

Employee Reviews

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Pros
Cons
  • "Minimum wage is unacceptable even for college students" (in 178 reviews)

  • "Full time hours aren't available" (in 170 reviews)

More Pros and Cons

  1. "Better option for retail work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Basking Ridge, NJ
    Current Employee - Anonymous Employee in Basking Ridge, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    + Casual work atmosphere
    + Work pace is enough to keep busy, but not hectic (expect during holidays)
    + Easier to handle than most retail jobs
    + Yearly membership is only thing you have to tell customers about

    Cons

    - Promotional areas move often, so it can be difficult to find books for a customer even when you know where they "should" be

    Advice to Management

    When a customer finds out that they can get a book cheaper by using the Buy Online Pick Up In Store system while they are IN the store, it causes an unnecessary inconvenience for the customer and the staff. Make a minimum wait period to pick up a book or just price match the website for everyone.


  2. "Organized and fulfilling job"

    StarStarStarStarStar
    Current Employee - Part Time Book Seller in University of Tampa, FL
    Current Employee - Part Time Book Seller in University of Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    Organized company, lots to do, fun people

    Cons

    Can be stressful at a university bookstore

    Advice to Management

    none

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Waco, TX
    Former Employee - Bookseller in Waco, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Great and kind co-workers. Pretty good pay for a part time gig

    Cons

    A large amount of turnover, but that is to be expected in a retail type job


  4. "Great Enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe Server in Boston, MA
    Current Employee - Cafe Server in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    Nice people to work with.
    Great enviornment.
    Flexible schedules.

    Cons

    No cons so far. Everything is great for me.


  5. "More with Less"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Barnes & Noble full-time (More than 8 years)

    Pros

    Benefits
    Work/Life Balance (when staffed properly)
    Budgets /Sales Plans given for entire year

    Cons

    Working more with Less
    Remove "lucky to have a job" mentality

    Advice to Management

    Eliminated too many necessary jobs to grow the business properly and expect you to perform multiple roles while paying you one salary. I was expected to be the community relations manager, asst manager and store manager while performing each role at 100% accuracy. I am a great manager but I couldn't be 3 full time managers.


  6. Helpful (1)

    "Great Place to Start Working"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in McAllen, TX
    Current Employee - Bookseller in McAllen, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    -Relaxing Environment
    -Customers are usually relaxed
    -Pay is good starting
    -Easy to start
    -Flexible Scheduling

    Cons

    -Hard to move up to Full-Time positions

    Advice to Management

    Keep up with what you're doing!


  7. "Working with books half the day? Yes!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Tanasbourne, OR
    Former Employee - Bookseller in Tanasbourne, OR
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than 10 years)

    Pros

    I loved working with books, matching books to customers, helping people find just what they were looking for. Most customers are great and I have many favorites.
     The people I worked with had good rapport and were a good crew. Good atmosphere for retail work.

    Cons

    Pay is average. It is retail.

  8. "Lots of Changes, but for the Better"

    StarStarStarStarStar
    Current Employee - Part Time Book Seller in McLean, VA
    Current Employee - Part Time Book Seller in McLean, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    Personable managers and coworkers
    Passionate booksellers

    Cons

    Better work ethic from some than others


  9. "Good Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble full-time

    Pros

    Friendly staff with lots of knowledge

    Cons

    customers difficult and not enough staff


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Everyone is so great and loved it here

    Cons

    Nothing bad to say at all about this company