Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated August 15, 2018
3,383 reviews

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3.3
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Allen Lindstrom, Carl Hauch, and Tim Mantel
14 Ratings

3,383 Employee Reviews

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Pros
Cons
  • "Minimum wage pay and no chance for pay increase" (in 172 reviews)

  • "No cons for my employment as part-time" (in 168 reviews)

More Pros and Cons

  1. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Columbus, OH
    Former Employee - Cashier in Columbus, OH

    I worked at Barnes & Noble part-time (More than 3 years)

    Pros

    Great to be around fellow book lovers. It's also great to have an onsite Starbucks.

    Cons

    The inventory at the stores is always limited.

    Advice to Management

    Be prepared for the shift to e commerce.


  2. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Princeton, NJ
    Former Employee - Bookseller in Princeton, NJ
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Barnes & Noble part-time (More than 3 years)

    Pros

    Friendly management team that treats you like a human being

    Cons

    Low pay considering how much information you need to know and the fact that everyone either has a college degree or is working on one

    Advice to Management

    Pay your employees more so you can hold onto people longer and don't have to train

  3. "Bookseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Fresno, CA
    Current Employee - Bookseller in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Barnes & Noble part-time (More than a year)

    Pros

    Flexible scheduling. Ability to trade shifts with coworkers. Great coworkers. Generally good store management. Decent discounts. Employee Discount that increases discounts. Employee appreciation weeks.

    Cons

    Inconsistent raises that get cancelled out if the minimum wage increases. Not staffed well enough for high traffic hours. Be prepared to have unreasonable sales goals on a daily basis.

    Advice to Management

    Either bring back DayForce, or use a new program for scheduling (very poor transition from DF to Compass). Ensure that store level management is on the same page by making sure managers have the same stance on returns etc. to prevent customer frustration, and thus better the daily work life for regular booksellers. Get rid of DVD/CD's they don't sell. A Criterion or Vinyl sale is not profitable enough to justify keeping the department. Enforce a better return policy that prevents customers from taking advantage of the company by using it like a library (Shorten return period, ensure product is in a returnable condition).


  4. "Part Time Bookseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    Fun working with books, good employee discount

    Cons

    Doesn't care about individual worker

    Advice to Management

    Focus more on individual worker & their needs


  5. "HR Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Representative in Westbury, NY
    Current Employee - Human Resources Representative in Westbury, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble full-time (More than a year)

    Pros

    The culture and environment is friendly

    Cons

    Vagueness in certain situations can be frustrating


  6. "sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble part-time

    Pros

    fast paced, meet lots of people

    Cons

    none, I enjoyed my time there


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble full-time

    Pros

    Great people to work with and fantastic management team

    Cons

    Corporate doesn't always understand what it's actually like to work in the stores. Some processes make little sense in the real world.

  8. "Bookseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time

    Pros

    great staff, friendly environment, easygoing customers mainly, 30% off everything

    Cons

    healthcare benefits only to full-timers, medium/high turnover


  9. "Bookseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time

    Pros

    My coworkers and the environment were absolutely great, as was the management. Moreover, working with so many wonderful and interesting customers was truly a joy.

    Cons

    The only major downside was the unconventional shifts. Also didn’t love being pushed to sell memberships but I understand their necessity


  10. "Community Relations Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA

    I worked at Barnes & Noble full-time (More than 3 years)

    Pros

    Enjoyed working for company, things got more complicated whenever the DM became involved.

    Cons

    Too much emphasis on e-readers and selling those to customers


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