★
Barnes & Noble Reviews
Updated May 25, 2023
Filter by Topic
Remote Work
Work Life Balance
Coworkers
Management
Compensation
Benefits
Workplace
Career Development
Culture
Senior Leadership
Diversity & Inclusion
Covid 19
Clear All
Full-time, Part-time
English
Verify your email to use filters. Having problems? Resend email
Found 6,681 of over 7K reviews
69% Recommend to a Friend
67% Approve of CEO
Found 6,680 of over 7K reviews
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
Recommend to a Friend
Approve of CEO
James Daunt
685 Ratings
What are your colleagues talking about?
Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Top Review Highlights by Sentiment
Pros
- "The coworkers are great and you can have fun interacting with customers and sharing book knowledge." (in 531 reviews)
- "Flexible hours and you get to be around books all the time and usually literature enthusiast." (in 238 reviews)
Cons
- "low pay and arbitrary corporate policies; lack of communication between higher ups and average employees" (in 791 reviews)
- "It’s still retail and people who shop can be unreasonable but managers have your back here." (in 249 reviews)
- "I literally only got paid 25 cents above minimum wage and was overworked as a college student." (in 98 reviews)
- "The starting pay for a bookseller is minimum wage and pay increases are very diffucult to obtain." (in 93 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Barnes & Noble and is not affected by filters.
Race / Ethnicity
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
Want more demographic options?
- Former Employee★★★★★
Pros
Meeting new people, helping around the holidays was fulfilling.
Cons
Pay and benefits at the time.
- Current Employee★★★★★
Pros
The employee discount is AMAZING and I love it. It varies on the type of item (cafe, book, toy, music, etc) but it's great. Also, fun environment. The management and coworkers in my locations are pretty nice people, I feel supported here.
Cons
Typical retail cons. My biggest complaint is inconsistent scheduling which is not specific to Barnes & Noble (i.e. being schedule for four different shifts in a two week period; PLEASE! RETAIL EMPLOYERS! Have you never heard of rotating schedules???) The next biggest complaint, is the training manual. Oh my goodness, it's the least intuitive, most disorganized set of directions I've ever seen. But they did give me A WHOLE shift to get through it so. No harm, I guess.
- Former Employee, more than 8 years★★★★★
Fun job overall, terrible pay
May 24, 2023 - Bookseller/Barista in Huntsville, ALRecommendCEO ApprovalBusiness OutlookPros
Great management and team members.
Cons
Does not pay a livable wage. Very few opportunities for upward mobility. Would have loved to stay and build a career with BN despite the pay. However, there were no real opportunities to job growth. Retail employees were not seriously considered for corporate jobs and management opportunities within the store were hard to come by.
- Current Employee★★★★★
Alot of opportunities to learn different positions.
May 3, 2023 - Customer Service SupervisorRecommendCEO ApprovalBusiness OutlookPros
_Different departments to learn and work in. _Teaches you multi-tasking, time management, proper customer service skills. _Money handling _Merchandising and sales focus _More positions, promotions and appreciative bonuses in development as the company thrives.
Cons
_Some stores have smaller teams, more strain on crew on duty. _Holidays can become hectic, overload on duties and sales focuses. _The HR department, or WE LISTEN program is not helpful if you reach out.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
I throughly enjoyed working here. I loved the kiddos and my co workers. Great environment.
Cons
Low pay and not enough to support myself.
Continue reading - Current Employee★★★★★
Pros
Knowledge of books, calm environment, flexible hours
Cons
lots of downtime, can get a bit boring
- Former Employee★★★★★
Pros
The environment was really nice and all of the people that worked there were really nice.
Cons
The one I worked at didn't have a lot of ingredients most of the time which made the customers unhappy.
- Former Employee★★★★★
The Managers are great but the pay is Low
May 24, 2023 - BooksellerRecommendCEO ApprovalBusiness OutlookPros
-Welcoming environment - Flexible schedule - Great for College Students
Cons
-Low pay -They are understaffed
- Current Employee, more than 1 year★★★★★
fun but terrible pay
May 24, 2023 - Bookseller/Barista in Frisco, TXRecommendCEO ApprovalBusiness OutlookPros
fun work environment and nice discount
Cons
terrible pay relative to job market
- Former Employee, more than 1 year★★★★★
It was good for what it was
May 21, 2023 - Sales Associate in Flint, MIRecommendCEO ApprovalBusiness OutlookPros
The team was great and dedicated
Cons
Do not care about personal time bc they are a corporation
Continue reading
Join the Barnes & Noble team
Barnes & Noble Reviews FAQs
Barnes & Noble has an overall rating of 3.7 out of 5, based on over 6,876 reviews left anonymously by employees. 69% of employees would recommend working at Barnes & Noble to a friend and 49% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
69% of Barnes & Noble employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Barnes & Noble 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Barnes & Noble to be workplace, benefits, coworkers and the cons to be culture, career development, management.
Popular Careers with Barnes & Noble Job Seekers
Work at Barnes & Noble? Share Your Experiences
Barnes & Noble
Click to Rate
