Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated June 17, 2018
3,295 reviews

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3.4
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Demos Parneros
94 Ratings

3,295 Employee Reviews

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Pros
Cons
  • "Minimum wage pay and no chance for pay increase" (in 172 reviews)

  • "No cons for my employment as part-time" (in 164 reviews)

More Pros and Cons

  1. "Great time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble part-time

    Pros

    I really enjoyed working there

    Cons

    No cons. Really great time


  2. "Cafe Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Cafe Server in Denton, TX
    Former Employee - Cafe Server in Denton, TX

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Discount & Pay Every Week

    Cons

    Hours Scheduled and Lack of Respect during Family Problems

  3. "Ability to offer personalized service to customers creates bonds."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kids Lead in Jefferson City, MO
    Former Employee - Kids Lead in Jefferson City, MO
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Barnes & Noble full-time (More than 10 years)

    Pros

    Books are important tools not only to increase learning but assist in difficult times. Intelligent conversations with customers lead to free education for booksellers. Benefits were good.

    Cons

    Short staffed can be stressful especially during monthly merchandising changes.

    Advice to Management

    Reach out to the community as much as you can. Create events to bring customers in because we want our bookstores to stay alive.


  4. "Great opportunity to connect with community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Relations Manager in Manhattan Beach, CA
    Former Employee - Community Relations Manager in Manhattan Beach, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble full-time (More than 5 years)

    Pros

    Community involvement, staying current with books and the literary world, opportunity to work with children and literacy

    Cons

    Limited marketing budget, sometimes difficult to get staff support


  5. Helpful (1)

    "Overall Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Lead in Los Angeles, CA
    Former Employee - Department Lead in Los Angeles, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Barnes & Noble full-time (More than 5 years)

    Pros

    Honestly, BN was one of the best companies I've ever worked for. While I was employed by them I hated how things were done, and didn't like the constant changing of rules. But now that I'm gone I appreciate it so much!! They have curriculums for everything so people knew what they were doing, and there POS systems are great compared to others. They are an organized company who holds employees to standards and accountable for actions. Other companies can't say the same. I would go back to BN in a heart beat if my position was still around. I learned so much from BN that has helped me beyond the company. Appreciate good companies while you are in them. I met some great people who I am still friends with and loved working with books!!

    Cons

    The pay was low for the amount of work you did, and trying to move up was really hard but not impossible.

    Advice to Management

    Appreciate the booksellers, and leads who work hard for you! Employees who work at BN are some of he hardest working people I've ever met. Show them you care about them, and pay them more or they will leave you! Bookstores are important to communities don't close anymore locations!


  6. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller
    Former Employee - Bookseller
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barnes & Noble part-time

    Pros

    Great coworkers, nice customers

    Cons

    Too focused on selling memberships. Sometimes there isn't enough to do


  7. "Great all around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    All around friendly co-workers and management

    Cons

    Can sometimes be monotonous work

    Advice to Management

    Quicker application and applicant call back

  8. "AMAZING and FUN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Palm Desert, CA
    Current Employee - Barista in Palm Desert, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    I Love the environment everyone is so nice and helpful. Love making drinks and serving the guests

    Cons

    No cons, the atmosphere of working there is great! Fast paced and super fun!

    Advice to Management

    KEEP UP THE GREAT WORK!


  9. "Fun Time, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cafe Server in Austin, TX
    Former Employee - Cafe Server in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    co-workers
    customers
    books
    The environment was very fun and after working at two separate locations, I still would go back.

    Cons

    It's the service industry, so customers are customers.


  10. "Company okay co workers amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Cincinnati, OH
    Current Employee - Bookseller in Cincinnati, OH
    Recommends

    I have been working at Barnes & Noble part-time (More than a year)

    Pros

    - great managers
    - nice people to work with
    - understanding of schedule needs
    - getting to talk about books

    Cons

    - lots of change
    - constant cut of hours
    - corporate doesn’t always look out for the good of the store.
    - some corporate changes show that they are out of touch with what is going on in the store day to day


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