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    Barnes & Noble Reviews

    Updated August 15, 2018
    3,383 reviews

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    Full-timePart-time
    3.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Allen Lindstrom, Carl Hauch, and Tim Mantel
    14 Ratings

    3,383 Employee Reviews

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    Pros
    Cons

    • "Minimum wage pay and no chance for pay increase" (in 172 reviews)

    • "No cons for my employment as part-time" (in 168 reviews)

    More Pros and Cons

    1. "Great benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cashier in Columbus, OH
      Former Employee - Cashier in Columbus, OH

      I worked at Barnes & Noble part-time (More than 3 years)

      Pros

      Great to be around fellow book lovers. It's also great to have an onsite Starbucks.

      Cons

      The inventory at the stores is always limited.

      Advice to Management

      Be prepared for the shift to e commerce.

    2. "Great place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Bookseller in Princeton, NJ
      Former Employee - Bookseller in Princeton, NJ
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at Barnes & Noble part-time (More than 3 years)

      Pros

      Friendly management team that treats you like a human being

      Cons

      Low pay considering how much information you need to know and the fact that everyone either has a college degree or is working on one

      Advice to Management

      Pay your employees more so you can hold onto people longer and don't have to train

      3. Join the Barnes & Noble team
      See Our Latest Jobs

    3. "Bookseller"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bookseller in Fresno, CA
      Current Employee - Bookseller in Fresno, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Barnes & Noble part-time (More than a year)

      Pros

      Flexible scheduling. Ability to trade shifts with coworkers. Great coworkers. Generally good store management. Decent discounts. Employee Discount that increases discounts. Employee appreciation weeks.

      Cons

      Inconsistent raises that get cancelled out if the minimum wage increases. Not staffed well enough for high traffic hours. Be prepared to have unreasonable sales goals on a daily basis.

      Advice to Management

      Either bring back DayForce, or use a new program for scheduling (very poor transition from DF to Compass). Ensure that store level management is on the same page by making sure managers have the same stance on returns etc. to prevent customer frustration, and thus better the daily work life for regular booksellers. Get rid of DVD/CD's they don't sell. A Criterion or Vinyl sale is not profitable enough to justify keeping the department. Enforce a better return policy that prevents customers from taking advantage of the company by using it like a library (Shorten return period, ensure product is in a returnable condition).

    4. "Part Time Bookseller"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Part Time Sales Associate
      Current Employee - Part Time Sales Associate
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Barnes & Noble part-time (Less than a year)

      Pros

      Fun working with books, good employee discount

      Cons

      Doesn't care about individual worker

      Advice to Management

      Focus more on individual worker & their needs

    5. "HR Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Human Resources Representative in Westbury, NY
      Current Employee - Human Resources Representative in Westbury, NY
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Barnes & Noble full-time (More than a year)

      Pros

      The culture and environment is friendly

      Cons

      Vagueness in certain situations can be frustrating

    6. "sales"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Barnes & Noble part-time

      Pros

      fast paced, meet lots of people

      Cons

      none, I enjoyed my time there

    7. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Barnes & Noble full-time

      Pros

      Great people to work with and fantastic management team

      Cons

      Corporate doesn't always understand what it's actually like to work in the stores. Some processes make little sense in the real world.

    8. "Bookseller"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Barnes & Noble part-time

      Pros

      great staff, friendly environment, easygoing customers mainly, 30% off everything

      Cons

      healthcare benefits only to full-timers, medium/high turnover

    9. "Bookseller"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Barnes & Noble part-time

      Pros

      My coworkers and the environment were absolutely great, as was the management. Moreover, working with so many wonderful and interesting customers was truly a joy.

      Cons

      The only major downside was the unconventional shifts. Also didn’t love being pushed to sell memberships but I understand their necessity

    10. "Community Relations Manager"

      StarStarStarStarStar
      Former Employee - Anonymous Employee in Alpharetta, GA
      Former Employee - Anonymous Employee in Alpharetta, GA

      I worked at Barnes & Noble full-time (More than 3 years)

      Pros

      Enjoyed working for company, things got more complicated whenever the DM became involved.

      Cons

      Too much emphasis on e-readers and selling those to customers

    Showing 3,383 of 3,417 reviews
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