Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated February 27, 2017
2,530 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Leonard Riggio
85 Ratings

2,530 Employee Reviews

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Pros
  • professionalism, great environment for book lovers, 30% employee discount (in 234 reviews)

  • You get a pretty steep discount on books and coffee although sometimes I found that even with the employee discount things were cheaper on amazon (in 73 reviews)

Cons
  • The pay is just barely above minimum wage (in 142 reviews)

  • Part time hours and wages that a person can not live on (in 130 reviews)

More Pros and Cons

  1. "It's a good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barnes & Noble part-time

    Pros

    Great discount and benefits matching

    Cons

    Low pay with minimal annual raise.


  2. "Fun place to work, but has its fair drawbacks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Jensen Beach, FL
    Former Employee - Cashier in Jensen Beach, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    -Management and coworkers acted great
    -The 25 percent discount for books and (certain) dvd's was awesome
    -Cafe food was great for lunch
    -Most customers were good
    -Co-workers and superiors train you pretty well.
    -Flexible work schedule, but you have to say it early (like 2 weeks in anticipation or during the interview)

    Cons

    -Like any store, there are the "special" kind of customer that are just awful, specially those who return books constantly and multiple times.
    -You have to sell memberships, and it sucks because the deal is not good enough for most people to buy it and part of your weekly performance is graded based on the memberships you have to sell (however, it is great preparation if you want to work at a bank and have to push credit cards)
    -It's pretty monotonous work and you need to stand a lot (this is only a con if you mind that kind of thing.)
    -This is not a con but just a fact of this job, cashier is not the only thing you do, you maybe asked to stand in customer services and answer questions or answer the phone. Also, you have to clean the book area by the cashier station if you're closing down or if it's slow, just a heads up.


  3. "Neat little place to work"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Bookseller in Portland, OR
    Former Employee - Bookseller in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barnes & Noble full-time (More than a year)

    Pros

    There were a lot of books

    Cons

    There weren't a lot of good books

    Advice to Management

    You need some milk.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good job while going to school"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Barnes & Noble part-time

    Pros

    -Will give you a raise every year
    -Good discounts
    -Work with good people

    Cons

    -Employees cannot get free food from their cafe like Starbucks does. Instead they literally throw food to the trash that will expire instead of giving it away.
    -They pressure you to sell Barnes & Noble memberships but they don't reward their employees with any commission or at least some positive reinforcement.

    Advice to Management

    Please stop throwing away perfectly good food in the cafe. Please give them to your hard working employees or donate the food to homeless/shelters or other starving people who can't afford to have meals.


  6. Helpful (1)

    "Great employees in-store, bad upper-level management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Barnes & Noble part-time

    Pros

    Amazing coworkers that make even hard shifts fun

    Cons

    Home office and upper level has no idea what the stores are like. Often, stores are unprepared for situations that home office sets up, like events, due to poor resources given.

    Advice to Management

    Spend more time in your stores or promote people who have worked in the retail setting.


  7. "Great Retailer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Cashier
    Current Employee - Head Cashier
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Barnes & Noble full-time (More than a year)

    Pros

    Wonderful people to work with; great management

    Cons

    Customers can be very rude, but that can happen at any retailer


  8. "Head cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Barnes & Noble full-time

    Pros

    Awesome product, great atmosphere .
    Decent benefits

    Cons

    Poor pay for the amount of knowledge and work required

    Advice to Management

    Provide more verbal recognition for a job well done. It goes a long way!


  9. "Favorite Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble part-time

    Pros

    I worked here in college, and it was one of my favorite jobs. Find books, hand to customer. Could not get any better!

    Cons

    Low Paying Positions is pretty common for this job.


  10. "Seasonal Position"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time

    Pros

    professionalism, great environment for book lovers, 30% employee discount

    Cons

    You have to be on your feet constantly

    Advice to Management

    Don't understaff during the holidays


  11. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Server in Burlington, MA
    Current Employee - Server in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble (Less than a year)

    Pros

    feels good to work here

    Cons

    no major cons right now

    Advice to Management

    you are doing good



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