Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated December 12, 2017
956 reviews

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3.0
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Leonard Riggio
54 Ratings

956 Employee Reviews

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Pros
Cons
  • Lot of hard work expected for minimum wage (in 156 reviews)

  • got less working hours due to a vast number of seasonal part time hiring (in 147 reviews)

More Pros and Cons

  1. "Not bad, for retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    flexible hours, good people to work with, store management cares

    Cons

    Low pay, too many rumors about company value

    Advice to Management

    I'd go back, if I could afford the pay cut.


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Peabody, MA
    Former Employee - Barista in Peabody, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Health care, polite customers, reasonable duties, employee discount.

    Cons

    Non-flexible hours, uncooperative managers, spontaneous shifts.

    Advice to Management

    Learn to be flexible with your high school employees, please.

  3. "current experiece"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Oklahoma City, OK
    Current Employee - Bookseller in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (More than a year)

    Pros

    flexible, easy, great atmosphere, customers generally kind, fun being around books and people who love them, great employee discount

    Cons

    terrible pay, late hours

    Advice to Management

    be more understanding


  4. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble part-time

    Pros

    Around a lot of books and interesting people

    Cons

    On your feet for a long time
    Rude customers
    Boring atmosphere

    Advice to Management

    Give us more break time


  5. "Great retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller
    Current Employee - Bookseller
    Negative Outlook

    I have been working at Barnes & Noble part-time (More than 10 years)

    Pros

    The people, the merchandise, discount.

    Cons

    It is retail. On your feet, difficult customers, insane demands from corporate.

    Advice to Management

    Work as a bookseller before you are management.


  6. "Merchandise Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble full-time (More than 5 years)

    Pros

    Engaging job, upper manager will work with you to advance your career if you hustle. you get to wear a lot of hats.

    Cons

    Upper management can be difficult to work with. Extremely high performance expectations. Be prepared to work off the clock at times.

    Advice to Management

    Take the time quarterly to check in with your employees and listen to their struggles. be approachable and will to listen and help.


  7. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Boston, MA
    Former Employee - Barista in Boston, MA
    No opinion of CEO

    I worked at Barnes & Noble full-time (More than a year)

    Pros

    All of the workers are great. Everyone forms a bond over how awful the work can be sometimes. Because of our location in the mall, we were always very busy, which certainly helps develop multitasking skills and makes the time go fast.

    Cons

    The manager in the cafe treats all of her employees horribly. By the end of my employment, the turnover rate was so high we couldn't keep employees longer than two weeks. She's constantly yelling at them over things outside of their control or knowledge, as if it's their fault for being trained improperly.

    Advice to Management

    Just be nicer to all of your employees and understand they're human beings with faults. There's a definite line between being firm and being cruel. Not everything is as big of a deal as it you make it seem.

  8. "Barista/Book Seller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time

    Pros

    Fun working environment and not as dirty and gross as other food service jobs.

    Cons

    Can get boring depending on what traffic your store gets.


  9. "Music seller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun job with really great benefits

    Cons

    Bad management can be tiresome at most times

    Advice to Management

    Hire better managers


  10. "Good job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Barnes & Noble part-time

    Pros

    Friendly environment, nice managers, good discount

    Cons

    long hours, short break
    can't take tips


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