Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated May 15, 2017
400 reviews

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5.0
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Leonard Riggio
31 Ratings

400 Employee Reviews

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Pros
Cons
  • It can be very satisfying work but the minimum wage for the amount of maximum effort required does not work out well (in 150 reviews)

  • Part time hours and wages that a person can not live on (in 134 reviews)

More Pros and Cons

  1. "Amazing Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Manager in Westport, CT
    Former Employee - Merchandising Manager in Westport, CT
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Barnes & Noble full-time (More than 8 years)

    Pros

    Books of course, customer focus, happy coworkers and environment

    Cons

    Highly recommend. No cons. Except the slate floor.

    Advice to Management

    Be consistent in training and follow through


  2. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Phoenix, AZ
    Former Employee - Barista in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Barnes & Noble part-time (More than 5 years)

    Pros

    Barnes and Noble was a lot of fun to work for. They have a great benefits package, and offer some nice perks for their employees. We had 50% off in the cafe, 30 % off of books. They also encourage all of their employees to read so they let you borrow hard cover books anytime you want.

    Cons

    The pay really wasn't that great, and just like other retail jobs be ready to work on weekends and holidays and blackout periods during the holidays.


  3. "Great Leadership training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Seattle, WA
    Former Employee - Assistant Store Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barnes & Noble full-time (More than 8 years)

    Pros

    I worked for BN for 20 years and advanced from PT bookseller to Assistant Store Manager. I have seen many transitions in the company but the devotion to providing coaching and leadership training is far beyond what most companies would invest. The HR department is instrumental in keeping up to date with the newest HR processes/procedures and educating teams in leadership roles.

    Cons

    hours, schedules, SPH expectations vs. customer service needs

    Advice to Management

    While the Lencioni principles are useful in team building, I would suggest more of a balance with leveraging strengths that are identified in StrengthFinders 2.0 but other than that - It is a great company to work for.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Music Seller in Chicago, IL
    Current Employee - Music Seller in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (More than a year)

    Pros

    Super simple and fun.

    Cons

    Not super busy, so can get a little boring.

    Advice to Management

    Keep it up!


  6. Helpful (2)

    "Help at the customer service desk, as well as in the music department or working the cash registers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Houston, TX
    Current Employee - Bookseller in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (More than a year)

    Pros

    Not a difficult job to learn. Team is usually very friendly. The management can be very laid back depending on your store.

    Cons

    The customers can be very rude at times. Sometimes they believe they know more about your job than you. Can be stressful when other employees aren't pulling their weight.


  7. "Great experience and wonderful environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cafe Server in Oceanside, CA
    Former Employee - Cafe Server in Oceanside, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble (Less than a year)

    Pros

    30% discount throughout store
    50% discount in cafe
    Customers tend to be more laid back

    Cons

    List of duties for cafe opener wasn't very well put together


  8. "Excellent work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Bookseller, Receiver in Chandler, AZ
    Current Employee - Bookseller, Receiver in Chandler, AZ
    Recommends

    I have been working at Barnes & Noble part-time (More than 3 years)

    Pros

    The Chandler store has outstanding management at all levels. Employees are told frequently that their contributions are important. This was my first retail job - I picked well.

    Cons

    Low pay, hard to increase hours.


  9. "Good place for part time work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Houston, TX
    Current Employee - Bookseller in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (More than 5 years)

    Pros

    Great place to work. Nice people, decent hours good atmosphere, regular raises. Fun

    Cons

    Very few promotion opportunities. Pressure to sell memberships.


  10. "Amazing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lahaina, HI
    Current Employee - Anonymous Employee in Lahaina, HI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    I love my team they are amazing, caring and understanding!

    Cons

    Communication as a team is not always on point. However, we all try our best!


  11. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in College Station, TX
    Current Employee - Operations Manager in College Station, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble full-time (More than 3 years)

    Pros

    They listen to new ideas and love to adapt.

    Cons

    Pay raises are a low percent.


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