Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated May 26, 2017
2,677 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Leonard Riggio
138 Ratings

2,677 Employee Reviews

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Pros
Cons
  • It can be very satisfying work but the minimum wage for the amount of maximum effort required does not work out well (in 150 reviews)

  • Part time hours and wages that a person can not live on (in 134 reviews)

More Pros and Cons

  1. "Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    With a discount of fifty percent off all food and drinks, it will certainly help get you through your shift.

    Cons

    Limited hours, low pay, many tasks with no other co-workers to help. Did I say no other co-workers? Yeah, because there is barely enough money to pay them.


  2. "Nice place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble full-time (More than a year)

    Pros

    books
    schedule
    benefits
    employees are nice
    environment
    academic
    Nice business but its is downsizing and technology has taken over.

    Cons

    life/work balance
    no mobility
    so so salaries
    stuck
    no promotions


  3. "Easy Job for college students or anyone looking for a part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller and Cashier in Macon, GA
    Former Employee - Bookseller and Cashier in Macon, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    -Very flexible with scheduling
    -30% discount in most areas of the store. 50% discount in the cafe
    - Access to advance reader copies of books (If you love reading this is a plus!)

    Cons

    - Pay is pretty low
    - No room for advancement
    - Not many full-time positions available
    - Management is VERY passive; they don't seem to like confrontation or conflict so they don't address issues until it's WAY out of control.
    - It's retail, so the only time you get decent hours is during the holiday seasons.

    Advice to Management

    Be more assertive with employees!

    UPPER MANAGEMENT: offer more opportunities for employees to advance within the company


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  5. "Outstanding environment"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble part-time

    Pros

    Everyone is so friendly, supportive, and hard-working.

    Cons

    Customers were occasionally difficult, but that's retail


  6. "Not shabby"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service
    Current Employee - Customer Service
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble part-time (More than a year)

    Pros

    Great people and honest, caring team! Everyone is friendly and willing to help. Store really cares about morale and community, it's incredibly refreshing

    Cons

    Like all retail, business can be dry at times and hourly pay is much too low especially for such a high caliber bookstore! Please consider raising wages to fit with cost of living for all places


  7. "A great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Barnes & Noble part-time

    Pros

    The job is always changing, great company, coffee close by.

    Cons

    Busy at times but my store was well run and everyone was cross-trained and could move around to help.


  8. "Bookseller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Ithaca, NY
    Former Employee - Bookseller in Ithaca, NY
    Recommends
    Positive Outlook

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Great job while in college. Good to learn about general business policies, management, customer service and retail. I enjoy the product they sell which made it fun.

    Cons

    The holiday season is very busy.

    Advice to Management

    My managers taught me a lot and were nice to work with.


  9. "Excellent Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Christiansburg, VA
    Former Employee - Sales Associate/Cashier in Christiansburg, VA

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    Barnes & Noble is a great place to work. Great people, wonderful work environment, and the pay is better than minimum wage.

    Cons

    Unfortunately, there times when there aren't too many customers in the store, so you may be bored at times during the day. It's hard to take off for holidays

    Advice to Management

    Keep up the good work. Trust in your employees and be willing to train even new employees in other areas.


  10. "Great people."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble full-time

    Pros

    The employees are an amazing group.

    Cons

    Not enough hours for current employees. There is a high turn over due to people needing more money to live.


  11. "Art of Communication"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble full-time

    Pros

    My co-workers were great hard working people.

    Cons

    Very poor upper management, no communication, not even constructive criticism. Many co-workers complained about upper management.

    Advice to Management

    You'll have employees actually enjoy coming to work if someone on occassion would communicate to them, offer a one on one, let the employee decide and ask them if there's anything they wish to share.


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