Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated February 25, 2017
2,526 reviews

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2,526 Employee Reviews

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Pros
  • professionalism, great environment for book lovers, 30% employee discount (in 234 reviews)

  • You get a pretty steep discount on books and coffee although sometimes I found that even with the employee discount things were cheaper on amazon (in 73 reviews)

Cons
  • The pay is just barely above minimum wage (in 142 reviews)

  • Part time hours and wages that a person can not live on (in 130 reviews)

More Pros and Cons

  1. "Merch manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Manager in Melbourne, FL
    Former Employee - Merchandising Manager in Melbourne, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barnes & Noble full-time (More than 10 years)

    Pros

    Best job i ever had

    Cons

    expect too much of management


  2. "Thanks for the customer service"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Its a good store will be going back again love the store

    Cons

    That y'all made me do this and I didn't want to


  3. "Probably the best you can get for retail."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller
    Current Employee - Bookseller
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time

    Pros

    The coworkers are often friendly. Schedule is pretty flexible. Great part-time job for college or late-highschool students. Perfect position for anyone passionate about reading.

    Cons

    Pay is not a livable wage. Large disconnects between what the corporate level expects and what actually happens in the stores. Stores are subject to tight payroll and, as a result, the stores are often understaffed. Internal inventory system is usable, but very outdated and severely limited. Large pressure to sell membership cards. Very high cafe turnover. Hard to not spend all your money on the new books coming out (at least, it is for me).


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  5. "Kids lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead in Oklahoma City, OK
    Former Employee - Lead in Oklahoma City, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Barnes & Noble full-time (More than 3 years)

    Pros

    Great team. Great customers

    Cons

    Inconsistent strategies. No leadership classes.

    Advice to Management

    Be out on the floor.


  6. "Barnes and Noble: Bookseller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller
    Former Employee - Bookseller
    Recommends

    I worked at Barnes & Noble (More than a year)

    Pros

    Flexible schedule, good starting pay, nice co-workers

    Cons

    Cross-training in many departments can be difficult


  7. "Great people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Cashier in Austin, TX
    Current Employee - Head Cashier in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble full-time (Less than a year)

    Pros

    The company really cares about its' employees. Management does their best to listen to and address complaints/concerns. They strive to keep the days interesting and different!

    Cons

    Even as a full-time employee, they can't even start you out at a livable wage.


  8. "Okay for First Timer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping and Receiving & Order Processing in Lubbock, TX
    Former Employee - Shipping and Receiving & Order Processing in Lubbock, TX
    Recommends
    Negative Outlook

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    Relaxed hours, Positive environment, Nice Management

    Cons

    Minimum pay, poor training, inconsistent staffing


  9. "Former Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Barnes & Noble full-time (More than a year)

    Pros

    Coffee and books; dedicated and passionate staff

    Cons

    Antiquated systems, inflexible employees with limited backup from human resources to set accountability to change


  10. "Decent minimum wage position"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in San Diego, CA
    Former Employee - Bookseller in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    Fairly relaxed position working with books and relatively nice customers.

    Cons

    Not somewhere you want to invest a lot of time as they do not pay well and don't value their employees.


  11. "Barista"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble part-time

    Pros

    Books, good company, good discount

    Cons

    Can be a bit corporate



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