Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated September 20, 2017
2,857 reviews

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2,857 Employee Reviews

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Pros
Cons
  • Lot of hard work expected for minimum wage (in 154 reviews)

  • got less working hours due to a vast number of seasonal part time hiring (in 144 reviews)

More Pros and Cons

  1. "Barnes & Noble -- Not bad, but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller/Barista in Boston, MA
    Former Employee - Bookseller/Barista in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    A diverse community of colleagues. My time was enjoyable there because of the people but it varies from store to store.

    Cons

    Poor management (aggressive behavior from manager) and I would be afraid asking for time off. Eventually this manager was fired, but the main con or suggestion for improvement is to be a little more rigorous in the hiring process for staffing managerial positions.


  2. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Cashier in Colorado Springs, CO
    Current Employee - Head Cashier in Colorado Springs, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Barnes & Noble full-time (More than 10 years)

    Pros

    If you can get a full time position, you have vacation, sick time, and full health benefits. Great people to work with.

    Cons

    Too much pressure to sell member cards, capture emails, and push our credit card. They will fire you if you can't sell enough member cards.

  3. "Bookseller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble part-time

    Pros

    Relaxed position and nice management

    Cons

    Not enough hours and very late


  4. "Not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cafe Server in Pasadena, TX
    Former Employee - Cafe Server in Pasadena, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than 3 years)

    Pros

    The environment is pretty amazing. The discount is Great too.

    Cons

    not much room to MOVE up. Pay isn't GREAT. And managers tend to pick favorites.


  5. "book teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    a lot of hours though

    Cons

    no hours but good books


  6. "Be ready for change."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Charlotte, NC
    Current Employee - Store Manager in Charlotte, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Barnes & Noble full-time (More than 10 years)

    Pros

    Products, customers, and company core values.

    Cons

    Senior management and constantly changing vision


  7. "Really Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time

    Pros

    Really nice people who are highly respectful and love to help with what you need.

    Cons

    Hours are the only problem and the time of closing.

  8. "Good Place Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Durham, NC
    Former Employee - Bookseller in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than 3 years)

    Pros

    People were friendly
    Got to share products that I loved
    Flexible schedule

    Cons

    On the retail side, really only a place holder until you can establish a career elsewhere


  9. "Bookseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble full-time

    Pros

    Great staff, easy work, and great discount.

    Cons

    Very little opportunity to move up in the company. Strict membership goals.

    Advice to Management

    Be more present on the sales floor to encourage that everyone is on the same team. Staying in the back and only coming out to tell sales progress makes for less of a team oriented work environment.


  10. "Good Part Time Job, Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Orland Park, IL
    Former Employee - Barista in Orland Park, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than 3 years)

    Pros

    -easy job that was great for high school

    Cons

    -no regular schedule or room for growth, the management continually pushed away good people

    Advice to Management

    create growth opportunities and hire within, pay people what they are worth


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