Barnes & Noble Reviews | Glassdoor

Barnes & Noble Reviews

Updated April 26, 2017
2,631 reviews

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2,631 Employee Reviews

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Pros
  • professionalism, great environment for book lovers, 30% employee discount (in 244 reviews)

  • Great employee discount on books and items at the cafe (in 76 reviews)

Cons
  • Not very engaging or interest peaking, minimum wage (in 146 reviews)

  • Part time hours and wages that a person can not live on (in 133 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Memphis, TN
    Former Employee - Clerk in Memphis, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    The work environment was great

    Cons

    Better inventory management process would be good


  2. "Bookseller"

    Star Star Star Star Star
    Former Employee - Bookseller and Cashier in Newark, NJ
    Former Employee - Bookseller and Cashier in Newark, NJ

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Great people with knowledge in a wide variety of subjects.
    Flexible working hours to suit any schedule.

    Cons

    Got the impression that head office is more concerned with selling anything at all rather than being a book specialist.

    Advice to Management

    Keep it about books.


  3. "Could be worse and could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Marlton, NJ
    Former Employee - Cashier/Barista in Marlton, NJ

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Benefits are actually really good. Part-timers even enjoy paid sick/vacation days as well as life-insurance after one year of contiuous employement. Full-time employees can enjoy top of the line medical insurance that covers pretty much everything (including medications) All employees (except for those at the college bookstores) are entitled to discounts on everything in the store (except clearence items) and from the online market place. The hours are flexible a great for retirerees and college students alike.

    Cons

    Little to no training. Large communication breakdowns between managers and staff. Managers have little experience managing and almost no background in it. Very passive aggressive in how they deal with staff and only crack down when they feel like it/someone above them comments on it. Understaffed at all times and hit or miss with new hires.

    Advice to Management

    Simple. Take classes on management. Hire better people, a college degree in astrophysics doesn't mean you can follow basic instructions or talk to people. The job isn't hard unless you make it that way.


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  5. "Good Place to Work Starting out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in New York, NY
    Current Employee - Barista in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    Efficient and Clean Management
    Good team work

    Cons

    Low wages
    Limited promotion opportunities
    Uncooperative teammates


  6. "Good times and good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Music Seller in Manhattan Beach, CA
    Current Employee - Music Seller in Manhattan Beach, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (More than 8 years)

    Pros

    *Flexible scheduling
    *Laid back co-workers
    *Relaxed environment
    *Generous discount

    Cons

    *Difficult to get enough hours for benefits if you are not willing to move into management
    *Retail during the holidays can be intensely stressful


  7. "Company is great. Manager was horrible."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Real Estate Assistant in Yuma, AZ
    Current Employee - Real Estate Assistant in Yuma, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    Barnes and Noble is a great company to work for. I really felt like barnes and noble corporate actually cared about their employees. I loved my job.

    Cons

    I just hated going to work. Unfortunately my manager was a sexist and condescending man and I did not feel appreciated at my job. I feel like I did well at my job especially since I was given the duty multiple times of training new employees and I set a store membership sales record and outsold the rest of my peers two times over. Oh, and my reward for doing so well in my first year and a half there was a 10 cent raise after receiving a $1 raise after being there 5 months.


  8. "Management was easy to deal with. decent pay. Some over-time available. Busy during holidays"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shelver in Chattanooga, TN
    Former Employee - Shelver in Chattanooga, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Barnes & Noble full-time (More than a year)

    Pros

    pay is decent. over-time available. management is good

    Cons

    quiet workplace, not very busy

    Advice to Management

    promote within


  9. "Barista"

    Star Star Star Star Star
    Former Employee - Barista - Starbucks in New York, NY
    Former Employee - Barista - Starbucks in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    Great team, flexible hours, good hours, advancement opportunities.

    Cons

    Had to work in 8 hour chunks which heavily conflicted with college schedule.


  10. "Fun place to work, but has its fair drawbacks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Jensen Beach, FL
    Former Employee - Cashier in Jensen Beach, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    -Management and coworkers acted great
    -The 25 percent discount for books and (certain) dvd's was awesome
    -Cafe food was great for lunch
    -Most customers were good
    -Co-workers and superiors train you pretty well.
    -Flexible work schedule, but you have to say it early (like 2 weeks in anticipation or during the interview)

    Cons

    -Like any store, there are the "special" kind of customer that are just awful, specially those who return books constantly and multiple times.
    -You have to sell memberships, and it sucks because the deal is not good enough for most people to buy it and part of your weekly performance is graded based on the memberships you have to sell (however, it is great preparation if you want to work at a bank and have to push credit cards)
    -It's pretty monotonous work and you need to stand a lot (this is only a con if you mind that kind of thing.)
    -This is not a con but just a fact of this job, cashier is not the only thing you do, you maybe asked to stand in customer services and answer questions or answer the phone. Also, you have to clean the book area by the cashier station if you're closing down or if it's slow, just a heads up.


  11. "Neat little place to work"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Bookseller in Portland, OR
    Former Employee - Bookseller in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barnes & Noble full-time (More than a year)

    Pros

    There were a lot of books

    Cons

    There weren't a lot of good books

    Advice to Management

    You need some milk.


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