Barnesandnoble.com Reviews | Glassdoor

Barnesandnoble.com Reviews

Updated March 20, 2017
13 reviews

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3.5
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Leonard S. Riggio
6 Ratings

13 Employee Reviews

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  1. "NOC Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Manager in New York, NY
    Former Employee - NOC Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Barnesandnoble.com full-time (More than 10 years)

    Pros

    Friendly and somewhat relaxed work environment. Work was a priority, but for the most part, everyone maintained a good life-work balance. The company provided good employee benefits.

    Cons

    Upper management made some poor decisions which impacted the company's long-range future. The loyally of long-time and valuable employees were lost as a consequence.

    Advice to Management

    Strive more to please the customer than investors. Must learn to attempt, fail and adapt more quickly to rapidly changing retail environment. Customers and employees are your most valuable asset.


  2. "Disorganized From Top to Bottom!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in New York, NY
    Former Employee - IT Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barnesandnoble.com full-time (More than 3 years)

    Pros

    Friendly Co-workers. Free Snacks and Drinks. Liberal work from home policy.

    Cons

    Very unstable. Substantial layoffs multiple times per year (I`m talking 3-4 times per year), your job is never secure.

    Advice to Management

    The board really needs to clean house from the VP level on up. You have people with Finance backgrounds with literally zero technical knowledge making decisions for what is supposed to be a digital company.

    Another thing: The place is crawling with developers, who have no interest in maintaining the integrity of the underlying infrastructure. The simple answer is to buy more memory and storage. Eventually, the systems become a bloated bogged down mess. Never put a developer in charge of infrastructure!! This practice is continually gong to haunt you!


  3. "Warehouse Associate."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Reno, NV
    Former Employee - Warehouse Associate in Reno, NV
    Recommends
    Neutral Outlook

    I worked at Barnesandnoble.com full-time (Less than a year)

    Pros

    Great place to work. Helpful, Fast paced

    Cons

    none. they teach you everything about the job and give you time in which to complete your tasks

    Advice to Management

    Keep doing what you are doing. It Works


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  5. "surviving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Books generally attract smarter people in employees and customers.

    Cons

    Lots of work with minimal hours

    Advice to Management

    Every market is different. Dont try so hard to micro manage every store the same way. ISO outdated in many key areas.


  6. "A fast-paced, growing, fun company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palo Alto, CA
    Current Employee - Anonymous Employee in Palo Alto, CA
    Recommends

    Pros

    Quickly growing
    Lots of opportunity for advancement
    Fun environment
    Located in downtown PA allows for many places to eat and get out for lunch

    Cons

    Multiple buildings make it hard to track down others


  7. "Loyalty to bn.com does not get returned. Employees are just a numbers."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer in New York, NY
    Former Employee - Senior Programmer in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Barnesandnoble.com has a recognizable brand.

    Cons

    Minimal promotional opportunities. No technical training is offered. Poor communication of standards. Evil management.


  8. "A fantastic overall company culture, a poor IT culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in New York, NY
    Current Employee - Software Developer in New York, NY
    Recommends
    No opinion of CEO

    Pros

    People are genuinely friendly, come to work eager to do their best and willing to work hard. At a high level the company supports balancing work and personal life. There are many office celebrations throughout the year, and the atmosphere is generally positive. The office is in Chelsea which is a fantastic neighborhood for restaurants, shopping, etc.

    Cons

    A recent shift in the technology platform has been handled very capably from a technical standpoint, but extremely poorly from a change management standpoint. Many people, both recent hires in the new technology base, and employees that were there prior to it, are puzzled by the complete disinterest in some typically high management priorities such as team building, communication, skill growth and employee retention. There is a lot of talk about teams but the definition of 'team' seems to be a group of people that are all assigned to the same project -- the end.

    Advice to Management

    Wake up and realize that the IT organization is not going to manage itself. Good teams and a positive and constructive environment don't happen spontaneously in a management vacuum. If things remain on their present course, you are relying on the culture outside of IT to keep people interested in remaining with the company.


  9. "Solid corporate environment..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Approves of CEO

    Pros

    Good work life balance in their NYC office.

    Cons

    Slow to adapt to change and overpaying instead of doing some research and getting a fair price.


  10. "Lots of smart people and but bad senior management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Smart people on many different teams, some interesting projects, lots of great benefits. Depending on which team you are on you could have a great boss and great colleagues.... if they last!

    Cons

    A lot of cronyism in senior management. Lots of decisions made for political rather than business reasons. High burnout/turnover rate. A lot of going back and forth between trying different styles of development without getting a whole lot done in some areas of the company.

    Advice to Management

    Knock it off with the politics and worry about real business.


  11. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    No opinion of CEO

    Pros

    good company to work for

    Cons

    work life balance is important

    Advice to Management

    good company



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