Barrhead Travel Reviews

Updated Jul 16, 2020

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2.7
50%
Recommend to a Friend
81%
Approve of CEO
Barrhead Travel President  Jacqueline Dobson (no image)
Jacqueline Dobson
21 Ratings
Pros
  • "Growing talent from within is very important to Barrhead Travel(in 14 reviews)

  • "Good team mates, educationals, uniform, local, good environment(in 7 reviews)

Cons
More Pros and Cons
  1. "Positive Experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Glasgow, Scotland
    Recommends

    I worked at Barrhead Travel full-time for less than a year

    Pros

    Flexible with shifts & over time

    Cons

    Had to met targets and sales

  2. "Overall good company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barrhead Travel full-time for less than a year

    Pros

    Great team to work for. Very fun and energetic employees. Care about each other. Nice support system from managers when needed.

    Cons

    The pay could be overall better for employees in terms of the amount of effort put in.

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  3. Helpful (1)

    "Great team"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Barrhead Travel full-time for more than 5 years

    Pros

    Great team of staff who work very hard in horrible conditions

    Cons

    Management are largely legacy rather than experienced

  4. Helpful (2)

    "Horrendous Turn Over. Favourite's game. No progression."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Social Media and Digital Marketing in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Barrhead Travel full-time for more than a year

    Pros

    Some people are a great laugh, good staff nights out.

    Cons

    The staff turnover is horrendous. In my 1.5 years there almost the whole marketing team had been replenished, the WHOLE social media team had left by the time I left and this was also mirrored in other areas of the business. The handovers were also shoddy due to very quick departures, making things stressful and messy. The Office is truly terrible. It's like an underground car-park which means it has no ventilation except a vent that brings in the stench of cigarettes from the smoking nook outside and ceiling fans that are turned on once a year and project dust and dirt across the office, if you're not close to the entrance stairs the lack of air genuinely makes you a little drowsy, it's so cold that people sit with hot water bottles at their desk in winter, and sweltering in summer. It's dark, depressing and the desks are too low and not fitted to the staff so you often see people balancing their screens on boxes, magazines aka anything ever. Yes, they do promote from apprentices, but there's no formal training and it's a face fits process which means there's alot of people in managerial positions with no clue of how marketing/business/the industry works outside the training-less Barrhead Bubble, this is frustrating if you're experienced and come in here with the knowledge that could develop the brand/marketing/ROI because nobody listens unless it's been something that they've done for years and years. The lack of training across the Marketing/Design/Social departments means everything is a hassle, disjointed and takes forever. Apprentices aren't treated well. I've seen apprentices tried to leave because they're treated poorly and not taught fundamental skills and then end up passed department to department. I saw head of a department send a marketing apprentice to a local brewery to pick up alcohol for a family gift, taking him away from a meeting/work he had to do for 1 hour+, it's embarrassing for them. It's a joke. Pay is massively lower than the industry average and varies massively amongst different employees. Some of the salaries I've heard are horrendous. After a manager leaving, we were told they wouldn't be replaced, leaving members of our team to pick up the managerial role, but Barrhead would not promote anyone nor give a minimal pay rise. however, they hired someone's friend for the role, with poor knowledge of social, without advertising the role 5 months later. Hmmm funny that. When leaving the company, many of our team did not get an exit interview, nevermind a bye on the last day from any senior management/management/HR, nothing at all which after 1-2 years of employment is a carry-on. Don't be lured in with the promise of glamourous over-seas fam trips, they're also allocated by who's face fits, regardless of the accounts you represent.

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  5. "A desperate company, using desperate micromanaging measures"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barrhead Travel full-time for more than a year

    Pros

    The only pro’s were my colleagues, not my management, just the other sales staff. Management just look out for each other.

    Cons

    Heavily micromanaged, desperate daily calls from regional managers crying out for sales, extreme pressure out on staff, overall a detrimental place to work. They always wanted more, but then the more you gave, the more it was expected of you!

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  6. Helpful (7)

    "Absolute shambles"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barrhead Travel full-time for more than 3 years

    Pros

    Friendly colleagues and home time

    Cons

    Everything. The high expectations of work for minimum wage. No progression routes, management abusing their power/being lazy and delegating EVERYTHING. No one has a clue what they’re doing half the time. You will get depression working in here. No where and no one to go to/speak to or reach out for help for anything professional or personal, management dismiss everything. Overall a horrible place to work!

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  7. "Great business!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barrhead Travel full-time for less than a year

    Pros

    Training Educationals Bonus Support Systems Development Forward thinking business

    Cons

    Nothing at all they are fab!

    Continue reading
  8. "Exciting company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Plymouth, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barrhead Travel full-time for less than a year

    Pros

    Training, systems, support, Salary, staff welfare

    Cons

    Nothing at the moment very good company to work for

  9. Helpful (1)

    "UNSUPPORTED GROWTH STRATEGY"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Barrhead Travel full-time for more than a year

    Pros

    For this headline there are no pros

    Cons

    Management don't seem to understand that the proposed growth needs to be supported by more than just additional sales staff. It's as if they don't care about the back office teams, and only see value in sales staff.

    Barrhead Travel Response

    January 30, 2020

    Hello and thank you for taking the time to review your current employment with Barrhead Travel. I am really sorry to hear that you don't feel you have positive feedback to share at this point. As you noted, we are in the midst of an exciting growth period at Barrhead Travel. This is not limited to our sales teams - we have growth across all areas of our business as we recognise the imortance of a growing support team. I would welcome the opportunity to have a confidential conversation with you to discuss your concerns further. Please do get in touch with HR@barrheadtravel.co.uk to arrange a suitable time. Kind regards. Wilma Taylor HR Director

  10. Helpful (1)

    "Company made me feel very valued"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barrhead Travel full-time for less than a year

    Pros

    Great company to work for, excellent training, feel very valued and that someone is listening to my opinion

    Cons

    Nothing negative to say about the company

Found 105 reviews