Barrhead Travel Reviews | Glassdoor

Barrhead Travel Reviews

Updated Jul 10, 2019

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Found 91 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
80%
Approve of CEO
Jacqueline Dobson
11 Ratings
Pros
  • "Growing talent from within is very important to Barrhead Travel(in 14 reviews)

  • "It is unusual to have a business lead by a senior management team who have worked their way up through the ranks, within the business(in 7 reviews)

Cons
  • "Staff are micro managed to the extent that senior management want to know in writing what the timescales are for specific tasks(in 10 reviews)

  • "no issues working at Barrhead Travel(in 9 reviews)

More Pros and Cons
  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barrhead Travel full-time for more than 3 years

    Pros

    - Lots of career progression and other opportunities - Support from Management and Team - Company Benefits - Educationals - Discounted Holidays - Flexible Working Hours - Good bonus scheme/uncapped commission

    Cons

    None - happy in current role

    Barrhead Travel2019-07-10
  2. "Innovative place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager in Edinburgh, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barrhead Travel full-time for more than 5 years

    Pros

    Leading UK agency, great systems, great for proactive people who want to work hard and make money, great product to sell to customers, every day is different and no clock watching

    Cons

    Hard work, busy and sometimes short staffed If your not passionate about everything travel then this is not the job for you as there's lots to learn It's not a 6 month to a year job it is a career and although there's alot of training you need to take responsibility for your own learning. The more you know the better sales person you are and the more money you can make

    Barrhead Travel2019-06-24

    Barrhead Travel Response

    July 5, 2019

    Thank you for taking the time to review your previous employment with Barrhead Travel. We are really pleased to read about your experiences with our business. We take great pride in the training opportunities we offer our people and it looks like you were able to utilise some of the ...

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  3. Helpful (3)

    "Avoid at all costs!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Barrhead Travel full-time for more than 5 years

    Pros

    When your face fits you get educational trips. Met some life long friends Training team are great

    Cons

    Overworked - don’t get paid or time back for travelling times when asked to cover other stores. Salary varies massively depending if you are liked or not. No support from HR. Think only one person is fully HR qualified. Face fits society No support from regional managers Scared to question policies. Constantly in fear of being moved or let go No trust as you speak in confidence to managers and it’s discussed with other...

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    Advice to Management

    Listen to staff they know what’s going on in stores Better HR department ie people who are trained or qualified Less pressure on staff when phones ring and names pop up people avoid answering cause they are so scared

    Barrhead Travel2019-06-17

    Barrhead Travel Response

    July 5, 2019

    Thank you for taking the time to review your employment with Barrhead Travel. We’re sorry to hear that you didn’t have more positive experiences after working with us for more than five years. We are however pleased to see your feedback about our fantastic training team – they are ...

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  4. Helpful (4)

    "Shambolic department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Credit Control Assistant in Barrhead, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Barrhead Travel full-time for more than a year

    Pros

    none whatsoever, worst year of my working life.

    Cons

    Where do I start, no training, repetitive tasks, aggressive manager who would change processess and not allow any discussion and was extremely rude and would talk over you when you tried to talk. Did not care of his employees or the fact I wanted to learn. As for higher management, lets just say they are not 'people persons' and would prefer things not spoken about.

    Advice to Management

    Grow a set and listen to your workers and stop cutting corners.

    Barrhead Travel2019-06-13

    Barrhead Travel Response

    June 17, 2019

    Thank you for taking the time to review your employment with Barrhead Travel. It is very concerning to hear that you did not enjoy any aspects of your time working in our Credit Control department. It is important to note that due to the nature of the work that our Credit Control ...

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  5. Helpful (3)

    "The 3-star reviews seem genuine but the 4 and 5-star reviews are definitely forced."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barrhead Travel full-time

    Pros

    Good (but incredibly stressful) for those beginning their career.

    Cons

    Fear is the main motivational technique adopted by mid-level, senior management and directors.

    Advice to Management

    The high turnaround of staff should tell you something.

    Barrhead Travel2019-06-03

    Barrhead Travel Response

    June 17, 2019

    Thank you for taking the time to review your employment with Barrhead Travel. As you mention, we do offer a great career path however it is definitely not just for those starting out in their career – our growth and development programmes mean that we can offer lifelong careers and ...

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  6. "Barrhead Travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barrhead Travel full-time for more than 5 years

    Pros

    I have been with Barrhead Travel for over 8 Years. Why because they are An amazing company to work for. We work like a family and we are all one big team no matter who or what department you work in. Barrhead is very culturally aware and very diverse with equal opportunity's. There is lots of opportunity's to grow and develop if you so do wish. lots of opportunity's to go on educational s and develop your product...

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    Cons

    Cant think of anything

    Advice to Management

    Keep doing what you are doing

    Barrhead Travel2019-04-18

    Barrhead Travel Response

    April 22, 2019

    Thank you very much for taking the time to review your current employment with Barrhead Travel. It is wonderful to read about your experiences which reflect the positive and supportive working environment we aim to offer. It sounds like you have enjoyed the progression and development ...

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  7. "I worked at Barrhead Travel for 6 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barrhead Travel full-time for more than 5 years

    Pros

    Good benefits, salary and bonus scheme. Fun place to work and offered flexible working hours

    Cons

    no cons to speak of

    Advice to Management

    no Management advice to give

    Barrhead Travel2019-03-29
  8. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head Office in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barrhead Travel full-time for more than 8 years

    Pros

    - Life long friends made - Understanding and supportive management (if you want it) - Sociable and training opportunities are never ending - Great progression opportunities (if you want it) I have worked here for 8+ years. 80% of my time in BHT is enjoyable and productive. However, like every other working individual you have your bad days which isn't always a reflection of the business you work for.

    Cons

    Any minor cons are out numbered but the Pros.

    Advice to Management

    I don't have any advice for the management other than keep doing what your doing as it's clearly working given the growth of the business which is keeping us all in a job.

    Barrhead Travel2019-03-29

    Barrhead Travel Response

    April 2, 2019

    Thank you for taking the time to review your current employment with Barrhead Travel. It is wonderful to hear feedback about your time with Barrhead Travel – after more than eight years with our business we are delighted that we have been able to support you in your career so far. ...

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  9. Helpful (3)

    "Barrhead Travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Negative Outlook
    No opinion of CEO

    I have been working at Barrhead Travel full-time for more than 3 years

    Pros

    Met a few good friends.

    Cons

    Bullying the fear of losing your job constantly. No structure, if your face fits culture,

    Barrhead Travel2019-04-24

    Barrhead Travel Response

    April 25, 2019

    Thank you for taking the time to review your current employment with Barrhead Travel. It is good to hear that you have met some friends during your time with us – we aim to promote a positive and friendly working environment and many of our colleagues share lifelong friendships. ...

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  10. "Responsible for managing teams across the business."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management Assistant in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barrhead Travel full-time for more than 8 years

    Pros

    Opportunity to progress within the company and within the larger group of TLG based in the USA. New management allows us to change and put our ideas forward . It will take time but it’s changing for the better. Information is being filtered through the business, previously it was a closed book.

    Cons

    All areas of the business are equally important as each other. Once everyone in the company understands that , it will be more equal.

    Advice to Management

    Regularly Survey staff ask them how they feel about and then you will receive the information you need to make changes.

    Barrhead Travel2019-03-18

    Barrhead Travel Response

    March 19, 2019

    Thank you very much for taking the time to review your current employment with Barrhead Travel. We are absolutely committed to always reviewing our communication within the business and as we expand further across the UK, we’re listening to our people and working to implement ...

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Found 91 reviews