Bath & Body Works Reviews | Glassdoor

Bath & Body Works Reviews

Updated April 25, 2017
2,588 reviews

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2,588 Employee Reviews

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Pros
  • The ability to work for a great company, received free products, the discount works at all Limited Brand stores (in 159 reviews)

  • I love the fast-paced work environment (in 143 reviews)

Cons
  • Very few hours with call in shifts where they didn't know if they needed you but you had to make yourself available to them (in 283 reviews)

  • Poor work/life balance for higher ups (key holders, lead sales associate) (in 115 reviews)

More Pros and Cons

  1. Helpful (1)

    "Unpleasant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Hagerstown, MD
    Former Employee - Customer Service Associate in Hagerstown, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bath & Body Works part-time (Less than a year)

    Pros

    Most of the people who work there had a very upbeat attitude very welcoming and nice.

    Cons

    There werent enough hours for the employees you had let alone the 50 additional employees you hired around this time.
    While most of the employees welcome you some of the management employees didn't treat everyone equally and made it clear they have their click and their click were the only one who would have hours.

    Advice to Management

    Treat everyone fairly and try to space out the hours between everyone


  2. Helpful (1)

    "Very Rude Managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Montgomery, AL
    Former Employee - Assistant Manager in Montgomery, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bath & Body Works part-time (Less than a year)

    Pros

    The free items or gratis

    Cons

    Petty employees, gossiping about employees done by management, unprofessional, bullies, never anything positive to say to uplift employees, old staff hazes new people and racial issues in the store. Pay is minuscule compared to the work you do on the floor. Management sits on personal phone call for at least 4 hours every shift. Never works the floor for more than 20 minutes at a time unless forced too.

    Advice to Management

    Get new management corporate. Very unprofessional team


  3. Helpful (1)

    "Unprofessional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pitts, PA
    Former Employee - Anonymous Employee in Pitts, PA
    Doesn't Recommend

    I worked at Bath & Body Works part-time

    Pros

    The base pay is $10.50 an hour.

    Cons

    Very unprofessional and rude. Unorganized and chaotic. Very condescending - it almost felt like I was being hazed into the store.

    Advice to Management

    Brush up on your professionalism.


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  5. Helpful (1)

    "Your crew matters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Sales Associate in Richmond, IN
    Former Employee - Lead Sales Associate in Richmond, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bath & Body Works part-time (More than 3 years)

    Pros

    I absolutely love bath and body works, I worked there every Christmas season and had the best crew/family to work with. Everyone had a wonderful flow and relationship, good vibes and an up beat and easy environment to work with. If you are great with the public and skilled with customer service, it is a great place to work! They have great incentives for being top seller.

    Cons

    Once the management changed, the entire crew changed and the family like atmosphere was different. Maybe not in a negative way, but you also have to know your fragrances!

    Advice to Management

    Be clear on the attire expected during the different days of sales! Other than that, keep up the great work!


  6. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Columbia, SC
    Former Employee - Sales Associate in Columbia, SC
    Recommends

    I worked at Bath & Body Works part-time (More than a year)

    Pros

    management, hours, pay, co-workers, samples each month

    Cons

    I really like this job. If I didn't go off to school I would probably still be there.


  7. "Bath & Body Works Employee review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate/Cashier in Columbia, TN
    Former Employee - Sales Associate/Cashier in Columbia, TN
    Recommends

    I worked at Bath & Body Works part-time (Less than a year)

    Pros

    I felt the job was fun and rewarding and I felt I was able to sell a product I believe to be of quality. I learned a lot about customer service and the value in hard work.

    Cons

    Slow days were extremely boring and floor sets were quite tedious


  8. "Management"

    Star Star Star Star Star
    Former Employee - Key Holder in Washington, DC
    Former Employee - Key Holder in Washington, DC

    I worked at Bath & Body Works full-time (Less than a year)

    Pros

    Good pay and employee discount

    Cons

    Poor Management and communication. The management team needs to do better


  9. "Uneven dedication when it comes to higher ups and associates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in East Stroudsburg, PA
    Former Employee - Sales Associate in East Stroudsburg, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Bath & Body Works part-time (Less than a year)

    Pros

    decent pay and hours offered

    Cons

    Poor working conditions. Unprofessional management and staff.

    Advice to Management

    Incorporate necessary and safer work conditions for staff. update and fix bugs with scheduling system.


  10. Helpful (1)

    "not goof"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Burbank, CA
    Current Employee - Sales Associate/Cashier in Burbank, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bath & Body Works (Less than a year)

    Pros

    nothing this place is the worst place ive ever worked at

    Cons

    horrible hours
    managers don't want to give employees breaks

    Advice to Management

    be better, honestly what kind of MANAGMENT would put themselves at risks of getting in trouble by not giving your employees breaks


  11. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Atlanta, GA
    Current Employee - Supervisor in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bath & Body Works full-time (Less than a year)

    Pros

    Mostly friendly environment that pays well. As as a Supervisor you get benefits (dental, vision, health, life) as well as 401k.

    Cons

    With me being a Supervisor and not a Store Manager or an Assistant Store Manager 40 hours are NOT guaranteed. During the holiday seasons hours will flex up, but regularly your fighting for the 32 hours you have to have to keep your benefits.


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