Baylor Scott & White Health Reviews | Glassdoor

Baylor Scott & White Health Reviews

Updated June 23, 2017
825 reviews

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3.5
Star Star Star Star Star
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James H. Hinton
30 Ratings

825 Employee Reviews

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Pros
  • Great atmosphere, very supportive of work life balance (in 23 reviews)

  • Great place to grow your career (in 39 reviews)

Cons
More Pros and Cons

  1. "Good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Assistant in Temple, TX
    Current Employee - Research Assistant in Temple, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baylor Scott & White Health full-time (More than 3 years)

    Pros

    Good benefits, love my supervisor

    Cons

    not enough PTO in my opinion


  2. Helpful (1)

    "Great team, poor management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Radiologic Technologist in Temple, TX
    Former Employee - Radiologic Technologist in Temple, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Baylor Scott & White Health full-time (More than 3 years)

    Pros

    Decent pay with almost too much opportunity for OT, good benefit options including health care and tuition reimbursement, great team work and a friendly group that willingly helped each other out. Great learning environment- it's a teaching hospital and level 1 trauma, so there are always things to learn.

    Cons

    Poor work environment at times. Morale can get low because there isn't enough staff to comfortably cover when people are off, causing a lot of stress and extra hours. Good for the paycheck, but only for a little while before getting burned out. Little room for advancement or formal education as management doesn't work to get you into positions where you can cross train.

  3. Helpful (2)

    "Morale under Infrastructure (IT) is at the lowest I have seen in 5 years."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Dallas, TX
    Current Employee - Senior Network Engineer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Baylor Scott & White Health full-time (More than 5 years)

    Pros

    Good work/life balance which is uncommon with IT. Current team and direct manager is one of the primary reasons I have stayed.

    Cons

    Health insurance is a joke, you pay industry averages but are told you have to use their doctors, other benefits are pretty good.

    When I started here over 5 years ago this was a great place to work. Lots of room for advancement, and you looked forward to being part of something great. Since the merger when we inherited Scott and Whites CIO, the only thing he cares about is making sure he doesn't look bad at any cost, and by no means will he take responsibility for how the system looks. He has groomed his management team to perform witch hunts for why 10-15 year old equipment failed.

    They are attempting to become an ITIL shop, and failing at the expense of the business.

    Security team is out of control by placing so much red tape nothing can get done. This results in a lot of strain on other teams because the business doesn't see Security, they see IT as a whole and blame us for why things take so long.

    Advice to Management

    Wake up and realize it's your employees that make or break you. Realize that outages are part of enterprise business.

    Hopefully our new CEO will wake up and realize his lead over Technology has no direction, and if BS&W truly wants to be a top 5 healthcare organization they need better leadership.


  4. "Pleasant experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll in Dallas, TX
    Former Employee - Payroll in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Baylor Scott & White Health full-time (More than 3 years)

    Pros

    Decent pay. I had a good manager and coworkers. Lots of OT which is nice on a paycheck. Relaxed environment.

    Cons

    Late nights when there is a glitch in the system. Can be tedious and always changing so hard to remember all the new rules.

    Advice to Management

    Maybe hire a few more people (even part time) to do the simplest jobs and allows the FTEs focus on complex tickets and not stay til 8pm.


  5. "Wonderful place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior S P A M Tech Certified in Temple, TX
    Current Employee - Senior S P A M Tech Certified in Temple, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baylor Scott & White Health full-time (More than 10 years)

    Pros

    My manager supports me in every way. This company promotes employee satisfaction and takes an active role in maintaining it.

    Cons

    I have yet to come across any, however, I know if I did I could talk to any of the management from my immediate supervisor all the way to the top. I have never felt like I would be ignored.

    Advice to Management

    Keep up the good work. You are doing many things from town hall meetings to personal visits to the various departments.


  6. "Patient Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Service Representative in Dallas, TX
    Current Employee - Patient Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baylor Scott & White Health full-time (More than 5 years)

    Pros

    They care about the patient health An wellbeing, they keep the patient happy an satisfied

    Cons

    Great company no complaints

    Advice to Management

    N/A


  7. "pharmacy technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Dallas, TX
    Former Employee - Certified Pharmacy Technician in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Baylor Scott & White Health full-time (More than 10 years)

    Pros

    learn a lot, meet friendly people, you will become like family

    Cons

    insurance go up every year

  8. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Dallas, TX
    Current Employee - Analyst in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Baylor Scott & White Health full-time (More than 5 years)

    Pros

    When I started 5 years ago I loved it. People were friendly and helpful.

    Cons

    Now I just want out. New mgmt has become too concerned about the bottom line. Employees are not valued at all. Now it's all about the almighty dollar.

    Advice to Management

    Wake up before it's too late.


  9. "Clinical Research Coordinator"

    Star Star Star Star Star
    Current Employee - Clinical Research Coordinator in Temple, TX
    Current Employee - Clinical Research Coordinator in Temple, TX

    I have been working at Baylor Scott & White Health full-time (More than 10 years)

    Pros

    Job stability and employee benefits

    Cons

    Pay scale and promotion policies


  10. "Baylor is a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Specialist in Dallas, TX
    Current Employee - Lab Specialist in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Baylor Scott & White Health full-time (More than 8 years)

    Pros

    Decent work environment, health coverage and compensation.

    Cons

    While the pros listed above are decent, they could be a lot better. Network infrastructure does not meet the needs of the research department.

    Advice to Management

    Provide better health coverage, retirement plan and update network infrastructure. The performance review system is not fair. A 360 performance review would be more appropriate.


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