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Baynote Reviews

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3.6
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Bill Hustad
12 Ratings

32 Employee Reviews

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  1. "Welcome to Kibo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great place to work some more text here

    Cons

    Joining Kibo is going to destroy everything you love about BayNote.
    Prepare for the following ..
    We will lay off about half your staff.
    - HR, Accounts Payable, Any Contractors you have
    - They will make you take a test. If you don't pass it they lay you off. They wont tell you how you did.
    - They install monitoring software on your machines
    - You have to use MS products rather than industry standard google
    - Lose vacation days
    - Lose decent healthcare and get soviet era high deductible faux care


  2. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Jose, CA
    Former Employee - Software Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It was a good experience as my first job. Learnt a lot.

    Cons

    Small period for to judge cons. The management was going under lot of changes.

  3. Helpful (1)

    "On the brink of success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baynote full-time

    Pros

    Replatformed technology's 1:1 personalization capabilities are incredible, will do well in market.
    In the sweet-spot of personalization opportunities.
    Friendly, terrific people to work with.

    Cons

    It's a competitive space. Growth is won hill by hill.

    Advice to Management

    Articulate new capabilities to the market in a meaningful/effective way, not necessarily the way that is understood internally.


  4. Helpful (2)

    "Engagement Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Baynote full-time

    Pros

    Friendly, supportive corporate culture.

    Cons

    They were struggling with the technology during the time I was employed there, but I think many of those issues may be in the past now.


  5. Helpful (1)

    "Startups are for Grownups"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baynote full-time

    Pros

    It's rewarding to see new features rolling out and to work with a lot of dedicated people. The technology and the growth potential are exciting. Professionally, Baynote is a great place to add skills, take on greater responsibility, and take a direct role in building something great.

    Cons

    Startups are hard work. Everyone needs to stretch themselves and find ways to do more. But if that's really a con, consider a different line of work.

    Advice to Management

    Continue to recognize the efforts of these great teams and keep pushing forward.


  6. Helpful (4)

    "Tough and a challenge to manage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great story and team, not a ton of competition in the space. Many ecommerce businesses know the name because they have done a great job getting their name out in the industry. Great success in many projects, helped increase revenue for a number of well known retailers.

    Cons

    Always major challenges when working with bigger retailers. Product was very customized and difficult to implement. People were always on their toes because we never knew when a round of lay offs were coming. It made it difficult to work.

    Advice to Management

    make stability a priority for employees and product.


  7. Helpful (3)

    "I love Baynote!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baynote full-time (More than a year)

    Pros

    Great product innovation differentiating us from the competition. Great people to work with- smart and positive!

    Cons

    Negative people who were let go or fired have left disingenuous reviews here in order to hurt those hardworkers who remain.

    Advice to Management

    Keep up the good work!

  8. Helpful (1)

    "Good management with focus on new positive direction for company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baynote full-time (More than a year)

    Pros

    Company is coming out of transition period and is now moving in all the right ways. Results are showing. Very collaborative environment with strong, dedicated teams.

    Cons

    Some of the unfortunate negativity of a small amount of the employee base is poisonous, like anywhere.

    Advice to Management

    Get a handle on the negativity of some of the employees and let them know it stops now. Bad, negative attitudes are as damaging as poor performance.
    Keep staying on course on the turnaround. It really is a great place to work and the company is well-positioned for big success.


  9. Helpful (3)

    "Turnover, Bureaucracy and Hypocrisy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Engineer in San Jose, CA
    Former Employee - Solutions Engineer in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Baynote full-time (More than a year)

    Pros

    Location is ideal if you live in the South Bay. There was a time when the culture was really great. Core platform could be very competitive. Dario and Max who head the Engineering team are very solid and capable leaders. Some of the staff on PSO are really great and smart people.

    Cons

    The management is literally sinking this ship. Every quarter the team gets smaller and smaller. They spin bad news better than Fox. Millions in lost revenue over the past few years. Major drama with key hires and tons of gossip and gamesmanship. You have to have a thick skin or incredible patience to endure here. In such a competitive job market it insane how little they pay, offer in benefits and poorly they manage their staff. Very much a blame environment. Never believe anything management promises you unless it is in writing.

    Advice to Management

    Be more transparent. People come to work at a startup understanding that there are risks. Be more forthcoming with all the nitty gritty details from finances to personnel moves. Trust that people will make the right decision to stay or leave regardless of the tone of the news.

    Be more nimble. It has always bothered me that Baynote is 50 people, but moves like IBM. Other startups run rings around us by removing unnecessary process and red tape. Drop the lease, the bureaucracy, and hyper security. Move to a shared space and work like new graduates wanting to change the world.

    Be people first. From some of the more frustrating hiring decisions that have been made, to managers that marginalize people because you're not a "morning person", acting like Oscar the Grouch, or micro managing into oblivion; all make for a terrible work environment. If you hired them, trust them, teach them and empower them to succeed.


  10. Helpful (4)

    "Great people, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Baynote full-time (More than 3 years)

    Pros

    Company has great people and a great culture. Very well balanced work & personal life, very much ok about working from home from time to time.

    Cons

    Poor management, CEO spreads himself thin by being involved in every department, and surrounds himself with "Yes Men". Company employs 13 director and above leadership for a company of <50 employees. Sales team is weak, not held accountable for not hitting quota, current sales "Leader" is inexperienced.

    Advice to Management

    Advice to Board of Directors, get a new management team, one that actually runs their own department, rather than letting their department be dictated by CEO. Like myself, a lot of employees are already looking elsewhere.


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