Baystate Health Reviews | Glassdoor

Baystate Health Reviews

Updated June 30, 2018
165 reviews

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3.1
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Approve of CEO
Baystate Health CEO Dr. Mark Keroack
Dr. Mark Keroack
47 Ratings

165 Employee Reviews

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Pros
  • "Very good benefits, especially for people who stay a long time" (in 10 reviews)

  • "Great Place to work learned a lot" (in 7 reviews)

Cons
  • "Patient to RN and ancillary staffing ratios" (in 4 reviews)

  • "Very poor health insurance (Insur" (in 3 reviews)

More Pros and Cons

  1. "Pharmacy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Baystate Health full-time

    Pros

    The pharmacy had Lots of staff

    Cons

    The pharmacy had Short hours


  2. "New Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at Baystate Health full-time (Less than a year)

    Pros

    I have only been employed by Baystate for 4 1/2 months but am impressed with the quality of care, competitive salary, and the academics (research,; publications; and lectures)

    Cons

    Lack of flexibility with schedule; rare to see 3-12s or 4-10s offered

    Advice to Management

    I would like to see more flexibility in shifts and schedules. This would attract more candidates who are , some of whom are likely more qualified. this will ultimately create a stronger workforce

  3. Helpful (1)

    "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CMA
    Former Employee - CMA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Baystate Health (More than a year)

    Pros

    The people I worked with on a daily basis were amazing.

    Cons

    The politics of the organization is difficult, hospitals come first, doctors offices get the left over budgets. Patients were pushed through the offices to ensure more financial stability for the very large group of CEO's and lead management, very little trickle down to their employees. Offices need to be redone and so many upgrades are needed specifically the computer system and charting programs!

    Advice to Management

    Focus on the office moral, with out the doctors offices and the hard working individuals. Instead of paying more to management and CEO's focus on those who bring in the money, the RN's, LPN's, CMA's, Receptionists. Without them Baystate is nothing.


  4. "Nutritionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nutritionist
    Current Employee - Nutritionist
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Baystate Health part-time (More than a year)

    Pros

    Flexible around school schedule, good pay, offer many opportunities for learning & growth, friendly & supportive staff

    Cons

    In such a large organization tasks can be difficult, such as payroll & IT & getting badges to swipe into buildings


  5. Helpful (1)

    "Unhappy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Springfield, MA
    Current Employee - Registered Nurse in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Tertiary care which exposes you to alot

    Cons

    Understaffed always and unsafe nursing staffing ratios.


  6. "Application Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fast paced, leading edge technology department. Strong leadership and vision by CMIO.

    Cons

    Some silo scenarios and division not only between inpatient and ambulatory teams, but also a reluctance to embrace and integrate new staff with senior staff


  7. "Registrred nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Springfield, MA
    Current Employee - Registered Nurse in Springfield, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Baystate Health full-time (More than 3 years)

    Pros

    A lot of specialty’s to choose from when seeking to change area of concentration. Many options once an employee. Largest health system in Western Massachusetts .

    Cons

    Largest health system in western Massachusetts. Difficult to find a good area for ft parents and or family oriented people due to working a trim very trim warm bodied staffing/schedule group. Patient to RN and ancillary staffing ratios.

    Advice to Management

    Staffing is largely a good part of expenses for operating costs. Doesn’t it make sense to staff a bit heavier than actual need but for expected need and have better outcomes for staff retention and patients satisfaction. Especially since reimbursement has a portion on patient satisfaction survey results.

  8. "Employment review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA

    I have been working at Baystate Health full-time (More than 10 years)

    Pros

    Flexible work arrangements, either one remote day or 4 10 hour shifts

    Cons

    Lack of resources, lack of policy management


  9. "Staff Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Baystate Health full-time

    Pros

    Loved the staff and manager

    Cons

    There were too many different clicks in one department.

    Advice to Management

    Take the time to reach out to your employees


  10. "Employment"

    StarStarStarStarStar
    Current Employee - Nurse Practitioner in Springfield, MA
    Current Employee - Nurse Practitioner in Springfield, MA

    I have been working at Baystate Health part-time (More than 3 years)

    Pros

    Wonderful co-workers, large health system so care coordination for clients is frequently excellent

    Cons

    Mediocre health insurance with very high deductible, not a labor friendly environment, inadequate pay especially for non-provider staff


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