Bazaarvoice Reviews | Glassdoor

Bazaarvoice Reviews

Updated June 21, 2017
301 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Bazaarvoice CEO, President and Director Gene Austin
Gene Austin
121 Ratings

301 Employee Reviews

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Pros
  • work from home, constant feedback, liked the supervising staff (in 26 reviews)

  • BV truly understands the importance of work-life balance (in 15 reviews)

Cons
  • You need to assert your own work life balance (in 10 reviews)

  • I get no face time with senior leadership, and as a result, I never get rewarded the way a "real" employee would (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "I 💜 BV!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services in Austin, TX
    Current Employee - Client Services in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time (More than a year)

    Pros

    I've been a BV'er for over two years now and I love working here just as much as I did on my first day. Like every company, we are constantly going through change. The Execs are transparent about what the company is trying to do and I appreciate that. Love my team. I have the best VPs, managers and teammates I could ask for. My ideas and opinion are respected. As for the company itself, great culture, we celebrate our achievements, BV offers a competitive salary with room for growth, excellent benefits, flexible hours with work from home options. BV truly understands the importance of work-life balance. I could never go back to the old school management style of the corporate world.

    Cons

    We all work hard and play hard. When it's time to work, we get it done, even if that means working on the weekends or in the late evening sometimes. This doesn't happen often, but it's a trade off for having so much flexibility.

    Advice to Management

    Keep doing what you're doing. Thank you for keeping all of us moving forward. #OTOD


  2. "Lost its Mojo. Better companies to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bazaarvoice full-time (More than a year)

    Pros

    - culture & people: amazing colleagues to work with across all offices that believe in the company and it's future
    - customers: solid customer base of 5000+ brands and retailers
    - solutions: when they work, is a comprehensive portfolio

    Cons

    - churn: constant influx of coming and going hard to get momentum
    - consistent changing of direction: create a path and stick to the journey, changing direction will never get you to your destination
    - sales driven organisation: be Market Led not internally led and reward all your teams not just sales
    - leadership needs a refresh: stock price has not moved in years

    Advice to Management

    - decide on strategy for the company and stick to the path
    - bring in more fresh blood and look at the diversity of the workforce to reduce high influx of employee change
    - grow don't focus on profitability, as this company has potential but you are crippling it by squeezing the money out

  3. Helpful (2)

    "long time employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bazaarvoice full-time (Less than a year)

    Pros

    Flexible work conditions, great people in general, manageable work load

    Cons

    leadership is faltering, future seems uncertain

    Advice to Management

    have a vision! follow through with what was promised.


  4. "Great place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Bazaarvoice full-time

    Pros

    Great work environment and global opportunities

    Cons

    Lack of experience and managerial skills at mid-level management


  5. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Austin, TX
    Current Employee - Senior Software Engineer in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time (Less than a year)

    Pros

    This is by far the best place I have worked. The equipment and technologies we work on are cutting edge and we get to work with some of the smartest people in the business. Great work/life balance.

    Cons

    The healthcare and benefits could be better, but I think thats the way the market is right now.

    Advice to Management

    Thanks for keeping us engaged and informed. Keep doing what you do.


  6. Helpful (5)

    "Potential squandered by lack of leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Austin, TX
    Former Employee - Senior Product Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bazaarvoice full-time (More than a year)

    Pros

    There used to be some smart people there. Emphasis on "used to be."

    Cons

    No longer smart people there. Ridiculously poor leadership. Zero vision.

    Advice to Management

    Try to sucker someone into buying the company quickly before it loses all semblance of value.


  7. Helpful (3)

    "content analysis"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Analyst in Austin, TX
    Former Employee - Content Analyst in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bazaarvoice part-time (More than a year)

    Pros

    work from home in your Pjs.

    Cons

    terrible pay
    having a coach over you that can be demeaning.
    initially a very terrible boss that later for switched to a nicer boss.
    boring and tedious work

    Advice to Management

    why require a bachelor's for this job that pays nothing?

  8. "Great at-home work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bazaarvoice part-time (More than a year)

    Pros

    Excellent schedule, helpful and attentive supervisors.

    Cons

    Too many clients/changing clients to remember all guidelines accurately.


  9. Helpful (15)

    "Circus Act"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Care Specialist in Austin, TX
    Current Employee - Client Care Specialist in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bazaarvoice full-time (Less than a year)

    Pros

    Culture, Whole Foods and Vacation Policy

    Cons

    Working on the Front Door (Client Care) is like riding a roller coaster. Your day is based off the emotions of the manager and you can be tossed to the side in a second - even with the best numbers. Favorites are played and friends are lost. Manager has fooled everyone into thinking they are capable, but just sits in the office and gossips. Manager gives false hopes to getting promoted, but takes credit even when you're the one who put in the work.

    Advice to Management

    1. Focus more of facts and be more consistent. 2. Get a pulse on your team.


  10. "Remote Team"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Bazaarvoice part-time (More than a year)

    Pros

    Flexible hours. Once established can work remotely from anywhere with internet access.

    Cons

    Pay is not great, little communication with corporate. Feels like an independent contractor

    Advice to Management

    More interaction with remote workers (information about how the company works, product development, how company functions outside of the remote groups).


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