Bed Bath & Beyond Reviews | Glassdoor

Bed Bath & Beyond Reviews

Updated May 22, 2017
2,233 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Approve of CEO
Bed Bath & Beyond CEO and Director Steve Temares
Steve Temares
744 Ratings

2,233 Employee Reviews

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Pros
Cons
  • As a salaried manager work life balance is non existent (in 75 reviews)

  • Not a lot of full-time opportunities (in 119 reviews)

More Pros and Cons

  1. "Mostly a good place to work"

    Star Star Star Star Star
    Current Employee - Customer Service Representative in Flemington, NJ
    Current Employee - Customer Service Representative in Flemington, NJ
    Recommends

    Pros

    We are given lots of flexibility in what can be done to accommodate customers. Such as ability to take expired coupons. Almost anything can be returned. It makes for happy customers and I don't have to argue with the customer about doing something

    Cons

    There is rarely enough coverage. Management isn't very accommodating when it comes to requesting time off


  2. "Great starter Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Check Out Customer Service in Colorado Springs, CO
    Former Employee - Check Out Customer Service in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bed Bath & Beyond (Less than a year)

    Pros

    Easy interview process. Was hired in 15 minutes.
    Easy to get time off.
    Show yourself responsible and you can get the hours you need and want.

    Cons

    Hard to get full time.
    Made less than 10 an hour

    Advice to Management

    Depends on the store. Management was great at my store.


  3. "Strict Customer Service"

    Star Star Star Star Star
    Current Employee - Frond End Supervisor in Kennesaw, GA
    Current Employee - Frond End Supervisor in Kennesaw, GA

    I have been working at Bed Bath & Beyond (More than 5 years)

    Pros

    You work with friendly people who care about the job.
    Employee incentives and discounts.

    Cons

    Company hires externally for management positions so there is little opportunity to move up.
    Customer service is taken too seriously and you can find yourself getting chewed out for simply not greeting a customer. Managers will watch you unknown to you just so they can point out what you're missing or doing wrong. No matter how many things you do right or well, managers will only provide you with negative feedback.

    Advice to Management

    Provide positive feedback sometimes, and encourage your employees when they are doing a good job.


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  5. "Department Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Discount on products
    Company works well with scheduling (while in school)

    Cons

    Management can be a pain
    Customers are very rude
    Management expects too much
    Customer is always right motto so managers NEVER back you

    Advice to Management

    Treat employees fair and they will treat the company well. Work with the ones who want to move up and make that happen. The management needs to keep focus on employee improvement and help them achieve their goals either within the company or even moving to next one.


  6. "Management was very friendly and understanding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Bloomington, IN
    Former Employee - Sales Associate/Cashier in Bloomington, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bed Bath & Beyond part-time (More than a year)

    Pros

    Good people
    Decent pay for part time job
    Flexible schedule
    Discount is good
    Food catered during special occasions and extra work events

    Cons

    Need to know in depth product knowledge
    Early meetings are mandatory
    Customers can be rude and they are always right


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Viera, FL
    Current Employee - Assistant Manager in Viera, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bed Bath & Beyond full-time (More than 5 years)

    Pros

    Excellent customer service provided to all. Opportunity to grow for all levels of associate. Company pays well, Sell well known product names,

    Cons

    Work / family life balance is a major concern. Dates for functions family or otherwise functions can be an issue. Thank you is rarely heard internally.

    Advice to Management

    Treat all with respect and understand that while the needs of the business are very important, they should always consider the non business side of all associates.


  8. "Summer Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Plainview, NY
    Former Employee - Sales Associate in Plainview, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bed Bath & Beyond part-time

    Pros

    Really great team of people to work with.

    Cons

    way to much work for minimum wage.

    Advice to Management

    don't rotate your store managers so often


  9. "Great environment, no systems or structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Dallas, TX
    Former Employee - Department Supervisor in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Bed Bath & Beyond full-time (Less than a year)

    Pros

    Great work environment. Friendly customers and co-workers.

    Cons

    No structure or systems. From scheduling, processes or routines. BBB is an autonomous workplace, which to some is a great idea. Nevertheless, the lack of communication among upper level management makes things difficult in Dept Mgr position. Ideas, visions, and execution varies by person therefore you're constantly redoing same tasks or have lingering tasks for days.

    Advice to Management

    Be prepared to learn a lot. Not from a leadership/management standpoint but from a product knowledge standpoint. Its important that you get in and learn products benefits fast.


  10. "Excellent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Union, NJ
    Current Employee - Anonymous Employee in Union, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bed Bath & Beyond full-time (Less than a year)

    Pros

    Knowledgeable and friendly staff. Great benefits.

    Cons

    Difficult to move up, since career paths are not clearly defined


  11. Helpful (1)

    "A company that doesn't care about there employees!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Everything!!!! in Fredericksburg, VA
    Former Employee - Everything!!!! in Fredericksburg, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bed Bath & Beyond part-time (More than 5 years)

    Pros

    The Starting pay without any working experience.
    Easy transfer

    Cons

    Cares only for customers
    USES AND ABUSES
    8 hours one week, 33 hours the next week
    More responsibility, but no compensation
    Doesn't pay week after 5 years with the company.
    Never can move up.
    Worse management!
    Make you push items on customers
    Gets upset when your not adding tons of stuff on bridal registrys
    Tons of current employees hate it there.
    Corporate doesn't do SHIITT!
    Mangers and upper staff are lazy!

    Advice to Management

    Just leave now! I did and making tons of more money!


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