Bed Bath & Beyond Reviews | Glassdoor

Bed Bath & Beyond Reviews

Updated August 18, 2017
2,367 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bed Bath & Beyond CEO and Director Steve Temares
Steve Temares
785 Ratings

2,367 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • As a salaried manager work life balance is non existent (in 79 reviews)

  • Pay is a bit low, not a lot of full time opportunities (in 127 reviews)

More Pros and Cons

  1. Helpful (3)

    "Does BBBY care about the futures of its employees?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Fort Wayne, IN
    Current Employee - Manager in Fort Wayne, IN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Large company who has the capital to provide job security.

    Cons

    No development plan or career path for its employees (hourly associates and management included). No bonus program for management who drive the business and are top performers. Compared to smaller companies, BBBY's benefits are sub-par. No development plan for any employees and no tuition reimbursement. Customers are offered the same discounts through coupons as employees get--20%. If a customer brings in a $10 off a $30 purchase coupon, then they get more of a discount than employees. Management beyond the store level hold you accountable for tasks that they themselves either can't execute or are unwilling to explain how to execute. It is no wonder why this specific unit has a 200% turnover ratio. I've witnessed 6 managers leave in the previous year.

    Advice to Management

    Create a plan for development of existing employees. Develop some type of respect policy that doesn't allow senior management to yell and behave unprofessionally towards their subordinates.


  2. Helpful (4)

    "Manager? Hah! Try Stock Monkey!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Totowa, NJ
    Former Employee - Department Manager in Totowa, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    BBB pays better than usual for most retail companies.

    Cons

    Be prepared to perform more physical labor than you ever expected. This was the worst experience of my retail career. I worked 55 hours a week. 45 of those were spent hauling freight, and I was a manager! This company likes to be top heavy and have the managers do all the work They used to call us stock monkeys. It certainly was completely different than the job as it was described to me during the employment process.

    Advice to Management

    Pay attention to the quality of life of your employees. You'll keep them longer.

  3. Helpful (2)

    "Glad to have gotten out!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Columbus, OH
    Former Employee - Operations Manager in Columbus, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    The employee discount, particularly the opportunity to get monthly promotional items at cost. The company encourages its employees to purchase and use the products that they carry so that you can speak from experience. The product training the company provides is truly excellent. I would work there as an hourly associate only.

    Cons

    There is very poor work/life balance. I should have known when in the interview with the DM he acted like he'd never heard that phrase! There is tremendous arrogance in higher management (DM, Regional) - they seemed to enjoy belittling people and holding their position over people's heads. I saw a great deal of favoritism and sexism in the company that wouldn't have been acceptable other places I've worked. It was clear that the DM judged management based on the number of hours each person worked - if you worked the most (at the detriment of your personal life), you won favor! I hear this same story from everyone else I've spoken with who is a former employee. They promise the world, but start everyone at base level (department manager), and pretty much chew people up and spit them out. Those who put up with it and survive can reap the "rewards" of promotion and get to work 6+ days per week as a Store Manager.

    Advice to Management

    You'd be far more successful if you'd understand that people need a balance in their lives.


  4. Helpful (3)

    "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Dallas, TX
    Former Employee - Assistant Store Manager in Dallas, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Chance to grow my own experience-scale/scope of responsibilities. Allowed to buy and merchandise hard and soft lines. Given flexibility to order merchandise that sold better in each individual store.

    Cons

    Unrealistic work/life balance expectations by management on all store staff. Communication was absent between Store manager and the assistant managers on the sales floor.
    District managers are generally good but they did not communicate well with store managers either.
    There was a high level of backstabbing and one-upmanship between store managers and district managers/training/customer service managers.
    Finally, HR backed no one in general but when pushed were firmly behind the store managers first and corporate second in all disputes or disagreements between staff and store managers.

    Advice to Management

    Practice what is preached at corporate at the store level. Too much local store leeway.


  5. Helpful (3)

    "dont work here!!! no respect at all from district management!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Cleveland, OH
    Current Employee - Assistant Store Manager in Cleveland, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    salary...but if you any self-respect it's not worth it!

    Cons

    Treated horribly by district staff, no leadership, needs to catch up to 2009 retail 7 not 1980's retail, store managers for the most part are a joke, if you have a opinion or idea make sure your one of the popular mangers

    Advice to Management

    Learn a very easy concept...."work life balance"! Its not to hard


  6. Helpful (2)

    "Bed Bath & Beyond is not a company I would recommend."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It was fun for the first few weeks. Decent hours, the stores aren't open very late. It smells good in there.

    Cons

    Long hours, unappreciated, lot's of physical labor. You're always going up and down very tall ladders. You work 11, sometimes 12 hour days or longer. You're only given a 30 minute lunch break. God forbid they find out that you took a longer break. Minimal employees. I was a department manager, and did basically all the work myself. You have maybe two associates to deligate anything to. Lot's of upper management dog and pony shows. It was always about getting ready for a big walk. Management in the store was very poor.

    Advice to Management

    Lighten up. It feels like a prison working in the store. I have many years of retail management experience, and by far, this was the worst company I had ever experienced. The employee discount is a joke. Benefits were not anything to brag about. Morale was just terrible. Very unexpected.


  7. Helpful (2)

    "Lame."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you enjoy the products, this could possibly be considered a pro. Also, it helps if you enjoy repetitive, mindless work.

    Cons

    Closing shift means leaving at 2am. Terrible training. No guidance was provided. Awful music playing at all times. Cash register design totally illogical.

    Advice to Management

    Offer better, more thorough, practical training. Redesign your cash registers. Offer new employees more guidance, less corporate indoctrination. Change the music up!

  8. Helpful (2)

    "Hell in the back room!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RTV in Las Vegas, NV
    Former Employee - RTV in Las Vegas, NV
    Doesn't Recommend
    Disapproves of CEO

    Pros

    First on dibs for slightly damaged goods from Corporate.

    Cons

    Only person there to do the job. So much work to handle for one person. No assistance from Store Ops.

    Advice to Management

    Assist more to the RTV and respond promptly to go over items. Takes too long to review.


  9. Helpful (2)

    "I HAD RATHER BABYSIT"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Subn MD Fac, MD
    Current Employee - Cashier in Subn MD Fac, MD
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Friendly customers, good retail experience, a strong teamwork approach. There is really not many nice things about this place. Really!

    Cons

    Long hours, disrespectful seniors, they dont care about hourlies, they can make you clean bathrooms everyday of your life! Just get work elsewhere.

    Advice to Management

    Respect hourlies, recognize good work and offer praise. Say "hi" back when an employee says hi to you. Smile for God sakes, why are they always so grumpy?


  10. Helpful (3)

    "The beyond means way too out there in the BS"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mishawaka, IN
    Former Employee - Anonymous Employee in Mishawaka, IN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    other than management, the lower staff was very nice to work with untill the managers shark fin appeared on the horizon.

    Cons

    BB&B is a fantastic place to work for the first month... after that they ask many tasks of you to be preformed with no training what so ever. They'll make hollow promises about being able to move up in the company, although they hire any and all managers from outside. they pay 25cents over min. wage, and there's no chance of a raise in the future. you will always have at least 4 managers telling you to do one thing 4 different ways... and god help you if they catch you doing it another way. the schedule is always changing without you knowing it or not. all and all thumbs down.

    Advice to Management

    TRAINING, TRAINING, TRAINING... they do not provide proper training, and they lie about "moving up" in the company.


Showing 2,367 of 2,387 reviews
Reset Filters