Bell Canada Reviews | Glassdoor

Bell Canada Reviews

Updated April 28, 2017
1,271 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
Bell Canada President and CEO George Cope
George Cope
525 Ratings

1,271 Employee Reviews

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Pros
Cons
  • Work life balance not great everywhere (in 60 reviews)

  • It's a big company with so many employees, hard to network with peoiple (in 24 reviews)

More Pros and Cons

  1. "Good Company to start your career with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry and Data Analysis Clerk in Acton, TN
    Former Employee - Data Entry and Data Analysis Clerk in Acton, TN
    Recommends
    Neutral Outlook

    I worked at Bell Canada (Less than a year)

    Pros

    A very friendly environment. Hours were nice, there is a gym in the office, work demand was moderate.

    Cons

    Not many cons, it was an overall good experience


  2. Helpful (1)

    "Very good work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bell Canada Loyalty Representative in Tecumseh, OK
    Former Employee - Bell Canada Loyalty Representative in Tecumseh, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bell Canada part-time (More than a year)

    Pros

    Good for people who are into the customer service industry and have communication skills. Very easy job and nice work environment

    Cons

    Standing up for very long, dealing with angry customers, lunchtime is not very long. (The breaks) kksksk sjjs sjjss jsj jsj

    Advice to Management

    Get chairs


  3. Helpful (2)

    "Pretty Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Technician in Ontario, CA
    Former Employee - Data Technician in Ontario, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bell Canada full-time

    Pros

    Easy-going, fun culture. Large company structure so lots of support from various departments and variety of expertise levels. Great coworkers, average work intensity depending on team and manager. Decent amount of technology to learn about but it depends on the team once again. Generally amazing people and everyone is super nice.

    Cons

    Depending on the position it's possible to get stuck in terms of learning and not learn anything new after a year or less in position. After waves of layoffs, a project can get completely stuck because the technical expert was laid off or is now in charge of too many projects and doesn't have time to respond to issues/bugs.

    Can be a challenge to convince to management to allow you to work from home, even for something minimal like once per week.

    Advice to Management

    Pay additional attention to knowledge transfer and do not overload expert knowledge or key staff with work to the point that they are no longer supportive.


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  5. "TSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, KS
    Current Employee - Anonymous Employee in Toronto, KS
    Doesn't Recommend
    Positive Outlook

    I have been working at Bell Canada full-time (Less than a year)

    Pros

    Great company to work with

    Cons

    no benefits at all all

    Advice to Management

    needs to be more professional


  6. "good comany"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Canada, KS
    Current Employee - Project Manager in Canada, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bell Canada full-time

    Pros

    too big t be notices

    Cons

    low pay and no promotions

    Advice to Management

    get in touch


  7. "not bad stary but need innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RDirector in New York, NY
    Former Employee - RDirector in New York, NY
    Recommends
    Positive Outlook

    I worked at Bell Canada full-time (More than a year)

    Pros

    progressive thinkers come from all fields

    Cons

    geographic location is going to be an issue

    Advice to Management

    Keep up the good work


  8. "Customer service to please CRTC is really sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in London, CA
    Current Employee - Customer Service Representative in London, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bell Canada part-time (More than 3 years)

    Pros

    Could take bus to work or walk

    Cons

    No one gets hired full time, hours drop to 8 hours a week at times... It's sales sales sales... They use sales metric tracking system that usually is being updated during the month , so you get false info on your stats , Union does nothing but misuse time allocated for fighting for employees for personal monkey business . They rip you off of commissions ... Hierarchy of Bell is similar to the nazis running concentration camps during ww2... Mostly outsourced to other places like stream for minimum wage... Then bell has the balls to ask Canadians to fight to keep Verizon out ...

    Advice to Management

    Bring back high paying jobs to london and any town you do business in or hello Verizon


  9. "Good People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bell Canada part-time

    Pros

    Team environment, Good people, union behind you

    Cons

    Fix the system. No reason to have 5 different systems to complete a single task. Very inefficient

    Advice to Management

    fix the system please.


  10. "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada full-time (More than a year)

    Pros

    Good culture, work atmosphere, senior managers are approachable

    Cons

    Location in the suburbs, long commute from downtown

    Advice to Management

    Promote internal hiring


  11. "Good place for local people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bell Canada full-time

    Pros

    Good facilities and fair salary

    Cons

    Trainings are not provided and are very poor, for same reason managers doesn't have good skills and they use old management methods. In Montreal people are just talking in French, if you don't understand french forget this company.


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