Bell Canada Reviews | Glassdoor

Bell Canada Reviews

Updated March 21, 2017
194 reviews

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2.0
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Bell Canada President and CEO George Cope
George Cope
56 Ratings

194 Employee Reviews

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Pros
Cons
  • Work life balance is sometimes hard to maintain (in 60 reviews)

  • It's a big company with so many employees, hard to network with peoiple (in 23 reviews)

More Pros and Cons

  1. "Not good for someone who looks for stable environment"

    Star Star Star Star Star
    Former Employee - Analyst
    Former Employee - Analyst

    Pros

    -Flexibilty to work from home
    - 3 weeks vacation from start
    -good benefits

    Cons

    -Poor management
    -no structure
    -no salary increase


  2. "Too much politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retention in Toronto, ON (Canada)
    Former Employee - Retention in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bell Canada full-time (More than a year)

    Pros

    Love the people you work with, some nice managers, fun contests and open bar Christmas parties

    Cons

    Bad company policies that lead to poor treatment of customers, customers complaints are valid but no method of recourse given to employees as Bell prices things unethically although competitive.

    Advice to Management

    Don't make favourites so obvious and keep work professional (lots of inter-manager mingling...)


  3. "godd"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Noida (India)
    Former Employee - Anonymous Employee in Noida (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bell Canada part-time

    Pros

    this is very good good working environment. cooperative seniors. good at gain your experionce.

    Cons

    there is no cons of that company good working and if youu are fresher than you can easijy servies


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  5. "System administrator"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada part-time

    Pros

    Large scale, more opportunity, bonus

    Cons

    Missing initiative and creative, complex relationship,


  6. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Montreal, QC (Canada)
    Former Employee - Financial Analyst in Montreal, QC (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Bell Canada full-time (More than 3 years)

    Pros

    Estability is ok
    Mostly no overtime but depend on the department as well and the director.
    The ambiance can be awesome and can be awfull dependin on the group as well.
    Good bonus most of the time.
    Good name in your resume

    Cons

    Salary way below average, guess because they think they compensate with bonus as well but it's no fair for employees to be exploited with low salaries and high performance.
    Poor flexibility, They always said you can work from home. Big LIE - yes you could but they will always look at you like really you have to? So make it fair - DO NO OFFER IT IF YOU WILL NO HONOUR IT.
    opportunity for advancement is really a matter of luck and no on performance, so with a low salary. Make your math.
    Some senior managers really should not be seniors

    Advice to Management

    I understand due to seniority some managers should be promoted to seniors manager but as much as you are requesting from managers to perform you also need to prepare them to manage managers before promoting them to seniors positions. Then invest on them.
    Do no offer benefits you don't want to give like work remotely- no fair an employee wanted to use it and can't use it because in the group the practice is no really acceptable. IT's A COMPANY POLICY, RESPECT IT without pressures and wrong faces.


  7. "bell"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Toronto, ON (Canada)
    Current Contractor - Anonymous Contractor in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook

    I have been working at Bell Canada as a contractor (Less than a year)

    Pros

    The jobs are super easy

    Cons

    They don't pay you enough and the work can all be done by 1 person


  8. Helpful (1)

    "Great Corporate Culture That Got Lost asCompany Grew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Specialist in Etobicoke, ON (Canada)
    Former Employee - Human Resources Specialist in Etobicoke, ON (Canada)
    Recommends
    Positive Outlook

    I worked at Bell Canada full-time

    Pros

    At first if was a really upbeat and positive environment. Employees received training on how to work effectively as a team. Fringe benefits were excellent. There were a lot of great social activities.

    Cons

    As the company grew, the culture became very intense competitive and negative. More and more was expected by demanding managers. Promotions were nor given based on performance but on playing the political game.

    Advice to Management

    Interview employees to find out what is really going on. There are some great and talented employees but very poor managers.


  9. "Mishandled Interns"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Systems Analyst in Toronto, ON (Canada)
    Current Intern - Systems Analyst in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bell Canada as an intern (Less than a year)

    Pros

    - Some interest in new ideas. I'm working on a very large time-intensive project, so bringing up better ways of doing my work does get results and provides me an opportunity to investigate new methods.
    - My manager tells me it's a "cutting edge" program. Not sure if I believe him.
    - No expectation of working overtime, and it's (sort of) compensated. Employees are given paid time off at a 1:1 ratio for hours of overtime.
    - If you nose around or know someone in the company, it is possible to receive mentoring or tutoring from a more senior Bell member and get to know more about the company.

    Cons

    - Work is mind-numbingly boring: most interns are asked to perform glorified data entry. Emphasis on arbitrary quotas means stronger-performing interns can hit weekly targets early and then sit around for a few days looking busy. There is little visible reward for working harder unless you like doing so.
    - Lack of contact with outside company or career opportunities. Large projects become islands and feel isolated. The layer of management above the interns is entirely contract workers, so there is no effort made to encourage interns to stay with the company.
    - Massively disorganized program. As the interns are ants in the grand scheme of the projects, there's a lack of interest or incentive to even understand the broader project goals. Additionally, a lack of clear schedule from management leaves people occasionally without anything to do. Most tasks which require collaboration with outside departments, or the offshore team (yep), suffer from serious delays while trying to get in touch with each other or communicate issues.
    - Resources are mismanaged. All the interns in my group are computer science graduates or current students. Despite this, the work given has few meaningful connections to the qualifications of the interns. Furthermore, there is virtually no training available or contact with knowledgeable members of Bell. Problems are left to the interns to "figure out" as management and higher-ups often lack in-depth understanding of the technical tools being used. As per the first two points, without any incentive to do so, interns learn nothing.

    Advice to Management

    - Take a more involved role in setting schedules and organizing the team by keeping interns aware of what the "next deliverable" will be. Make use of interns' existing qualifications. Reward interns for reaching targets early.
    - Provide employees with opportunities to find out more about Bell. Offer chances to connect with tutors and encourage full-time Bell employees to reach out to the interns. Get to know the interns through monthly personal reviews. Encourage an honest relationship with the interns by giving them the sense that they will not feel "punished" for distinguishing themselves.


  10. "Corporate world at Bell Canada"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Bell Canada full-time

    Pros

    The company provides a reasonable benefit package in addition to a salary, which is set to be around mid-market point. There are some training opportunities, and with the successful networking it is possible to move the lateral transition to a different department.

    Cons

    Each Finance department is working in silo. Unless you spend a lot of time building and maintaining a network with people from other silos, no lateral movement is possible. For those who don't interact with other departments as part of their jobs or is not comfortable socializing at work, this means being stuck in your group. Very limited opportunities to be promoted, as the company has been restructuring (read "cutting off jobs") since 2008 to push the costs down. So, working in an environment that is slowly trying to move from a monopoly mentality to a more "nimble" one is not easy: limited promotion, a lot of hidden fear about job losses, and palpable hostility among the various finance groups.


  11. "Mixed"

    Star Star Star Star Star
    Former Employee - Senior Project Manager in Toronto, ON (Canada)
    Former Employee - Senior Project Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bell Canada (Less than a year)

    Pros

    Good pay, good location and good tools to work with.

    Cons

    A lot of confusion, poor planning



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