Bell Canada Reviews | Glassdoor

Bell Canada Reviews

Updated October 13, 2017
218 reviews

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Bell Canada President and CEO George Cope
George Cope
67 Ratings

218 Employee Reviews

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  1. "customer service rep, i worked for a dealershop, its different"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    large company, competitve compensation, we can see the new phones in first hand

    Cons

    lack of coaching, only sell sell sell


  2. "My thoughts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good people, can be frustrating at times.

    Cons

    Might need more room for promotions

  3. Helpful (1)

    "Very political and a lot of favoritism but good training and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Intelligence Analyst in Toronto, ON (Canada)
    Current Employee - Business Intelligence Analyst in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bell Canada full-time (More than 3 years)

    Pros

    Lots of opportunity to learn and get training. Casual environment. Good learning for a developer. Friendly coworkers.

    Cons

    If you're not a white male, this may not be the place for you. I've seen and heard many stories of quite a few people leaving because they feel ostracized by senior managers because of their race or gender. Many of us stay because we are not faced with it ourselves, like their coworkers, and are quiet, but some have been treated so badly sometimes HR has to step in because the behaviors could get Bell sued if they were willing to pursue it. It's unfair but there's nothing other employees can do to help them.

    Management hasn't changed anything to fix in the past few years, so a lot of good people just keep leaving for other companies and they just hire more interns, contractors, and young inexperienced new graduates to do the work of the experienced people who left.

    Advice to new hires: Don't expect to be respected or valued much for what you do or your work experience. It's about how well you socialize with your manager and his friends at work and your pay is very dependent on that. It's a very political environment and if you do not conform or play into the game your career will suffer. This is not a merit based environment.

    Most people just come here for training, benefits and the experience on the resume since it's a good company to have references for then leave after a few years because of their frustration with management. Don't expect accommodations to transfer positions so ask a lot of questions and ask to meet the managers before you join a team.

    Advice to Management

    They haven't listened to anything anyone else has said so this box may not be useful.


  4. "I do not recommend this company to young people trying to grow their technical skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Engineer in Toronto, ON (Canada)
    Former Intern - Engineer in Toronto, ON (Canada)
    Doesn't Recommend

    I worked at Bell Canada as an intern

    Pros

    Big company that is well-known recognized by people
    opportunity to work with lots of vendors and get to know more people

    Cons

    - No risk taking culture at all
    - Innovations are not welcome
    -No benefits at all, not even at workplace (there is only one awful coffee machine in the office, nothing more)
    - People are more involved in talking on the phone with vendors other than doing something technical


  5. "Security specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada part-time

    Pros

    Nice people, laid back working environment

    Cons

    Low salary, no learning


  6. "GIS Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bell Canada as a contractor

    Pros

    - great experience working in a high-pressure, fast paced environment
    - exposure to different types of projects and management styles
    - some opportunity to develop technical skills

    Cons

    - it starts off as a 2-month contract position with the opportunity to extend if you fit in well with the culture; the pay is less than minimum wage for a 2-month contract position when you add up the hours you put in each day (minimum of 10 hours is expected for $100/day). After the 2-months, you are promised a "significant pay increase" which turns out to vary depending on the length of your extension, the pay increase seems to range from $105/day to $120/day and no more -- not sure how this is legal
    - you're offered the opportunity to develop your technical skills through self-development days, which are unpaid, and in many cases this evolves into free working days
    - no chance for work-life balance, you're expected to work 10+ hours a day, 6 days a week
    - if the team discovers you are good at something, often times that is what you will end up doing for 80-90% of your job, which minimizes your opportunity to learn new skills and reduces your exposure to new projects
    - the senior executive displays bullying and sexist behaviour which makes for a highly stressful, uncomfortable and toxic work environment

    Advice to Management

    - be more honest and transparent during the interview process
    - increase the pay to a salary that can enable you to live in Mississauga and not with your parents as is the case with many contractors on the team
    - treat your contractors with respect


  7. "Worker Bee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Business Relationship Manager in Toronto, ON (Canada)
    Former Contractor - Business Relationship Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bell Canada as a contractor (More than a year)

    Pros

    You are not micromanaged because management does not value info from the field

    Cons

    Feel like a drone, information and decisions always flow down, working in the field the feedback you get does not flow up to decision making

    Advice to Management

    Listen to the people talking to your customers.

  8. "Fun to travel but terrible salary and worse senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training Coordinator in Toronto, ON (Canada)
    Current Employee - Training Coordinator in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bell Canada full-time (More than 5 years)

    Pros

    Got to travel the world
    Discounts on Bell Products
    Great Manager and director

    Cons

    Terrible Senior Management team
    Very demanding for minimal salary
    No opportunities to move up
    Treated like an employee number not as a person


  9. Helpful (1)

    "Customer service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Bell Canada full-time

    Pros

    Decent wage, vg benefits

    Cons

    This place us like a government bureaucracy. They have huge turnover so loyal employees always wind up having to take the very worst shifts. Translation : bell punishes loyalty.

    Advice to Management

    Learn how to speak up and stop being sissy yes men and women.


  10. "Treat at as learning expereince"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bell Canada part-time

    Pros

    Good guys that work there

    Cons

    Pay is laughable for how much responsibility and work is needed

    Advice to Management

    Be less rude. Try to think.


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