Bell Canada Reviews | Glassdoor

Bell Canada Reviews

Updated March 24, 2017
1,236 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
Bell Canada President and CEO George Cope
George Cope
495 Ratings

1,236 Employee Reviews

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Pros
Cons
  • Work life balance is sometimes hard to maintain (in 60 reviews)

  • It's a big company with so many employees, hard to network with peoiple (in 23 reviews)

More Pros and Cons

  1. "Great Sales Potential and Learning Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant
    Current Employee - Retail Sales Consultant
    Recommends
    Positive Outlook

    I have been working at Bell Canada part-time (More than a year)

    Pros

    Working at Bell Canada at the retail sales level, you get the opportunity to have all the benefits that the head office guys do (even more so with getting a corporate phone for advocate programs and also 5GB of free data for one line! And 35% off Bell services) But that isn't the best part!

    I work at Bell because the compensation is great. Compensation like any other sales job is reflected based on your performance. You get paid an hourly rate and every 6months you get a performance review which means you either get a bump in pay or stay at the same. The better you perform the more money you earn. Bell also rewards the top performers almost every single.month with an incentive, either free tickets to a sports game like the raptors or the leafs or they give you other monetary rewards for performing well. So, in all, the rewards are great and you get recognized for your performance.

    Cons

    Bell is such a big company and has an image to uphold to their customers, the only downside is see for myself in this position as a retail sales associate is the fact that if I wanted to be proactive about seeking more sales outside of my store, for example, handing out flyers or cold calling potential customers, I must get approval from the higher ups, which could take at least a week. So if you're driven, you may not want to wait that long to take action.

    Advice to Management

    Be more proactive when it comes to training newbies who are new to the industry or to sales, retail, or customer service in general.


  2. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Specialist in Montreal, QC (Canada)
    Former Employee - Small Business Specialist in Montreal, QC (Canada)
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Bell Canada full-time (More than 3 years)

    Pros

    Central location, it is a large company with many opportunities to change positions. Company trips and access to educational seminars.

    Cons

    High pressure to meet sales objectives (if in sales). It seems there is a constant restructuring of dept every year.


  3. "Application specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company lots of potential

    Cons

    Large company and volatile industry

    Advice to Management

    Quantity of knowledge over certifications


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  5. "Fair to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Service Representative in Halifax, NS (Canada)
    Current Employee - Business Service Representative in Halifax, NS (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bell Canada (More than 10 years)

    Pros

    good benefits
    good hours
    good support from other departments
    good work location for the office
    stock options
    good co-workers
    management listens most of the time

    Cons

    A lot of change is coming in the Halifax office which makes some people nervous


  6. "Not bad, got boring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bell Canada full-time

    Pros

    good team
    discount off phone and tv services

    Cons

    very repetitive
    very stressful and not good paying to make up for the stress
    never got away from the job, always getting annoying emails or phone calls on days off


  7. "Great big company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Good work environment. Good pay.

    Cons

    Tough targets. Requires more than expected


  8. "Not good for someone who looks for stable environment"

    Star Star Star Star Star
    Former Employee - Analyst
    Former Employee - Analyst

    Pros

    -Flexibilty to work from home
    - 3 weeks vacation from start
    -good benefits

    Cons

    -Poor management
    -no structure
    -no salary increase


  9. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Services Manager in Montreal, QC (Canada)
    Former Employee - Field Services Manager in Montreal, QC (Canada)
    Approves of CEO

    I worked at Bell Canada full-time (More than 8 years)

    Pros

    Great benefits and good pay! If you are a success driven individual you can thrive anywhere in Bell. Focus on your work and you can succeed here.

    Cons

    Lack of leadership and appropriate management skills by some leaders. Favouritism and lack of transparency cast dark clouds in some work environments.

    Advice to Management

    Lead by example. Get your hands dirty if you want your team to follow you. Work with your teams to find solutions.


  10. "Not for young profesionnal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Montreal, QC (Canada)
    Current Employee - Senior Manager in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bell Canada (More than a year)

    Pros

    Good overall package, big company.

    Cons

    Salary freeze, travel freeze, HC cut in the way to improve the profitability. Leaders with no vision.

    Advice to Management

    Fire the HR guru, get rid of the red tape.


  11. "Customer care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mississauga, ON (Canada)
    Former Employee - Customer Service Representative in Mississauga, ON (Canada)

    Pros

    Lot of incentives, like phone plans that were no longer available. Discounts on new phones and accessories. Alright benefits program.

    Cons

    The hours were to long although they offered allot of overtime. Group Insurance which I could not continue once I left. Alright severance package.

    Advice to Management

    I would advise management to train old employees on new technology opposed to restructuring all departments. Also offer more opportunities for advancement.



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